145
Troubleshooting
External communication
Occurrence
Cause
Action
• Cannot communicate (IrDA)
• The infrared communication
window is dirty.
• Clean the infrared communication window with cotton
swabs or gauze, etc.
• The pump is not securely
attached to the TERUFUSION
Communication Rack System.
• Make sure that the TERUFUSION Communication Rack
System is securely attached to the pump.
See the instruction manual of the TERUFUSION
Communication Rack System.
• The TERUFUSION
Communication Rack System
is not turned on.
• Turn on the TERUFUSION Communication Rack
System.
See the instruction manual of the TERUFUSION
Communication Rack System.
• Cannot communicate (wireless
LAN)
• SSID, encryption setting, IP
address, subnet mask, default
GW, connection destination
IP address, communication
port, or device ID may not be
suitable.
• Check the settings of the product or the connected
device. (See page 118.)
• Signal strength icon (Colour =
Grey, No signal bar) flashing
• The pump is defective.
• Contact TERUMO trained service technicians.
Display
Occurrence
Cause
Action
• The LCD is dim.
• The equipment is operated
using the internal battery
• The equipment is in the night
mode. (When the night mode
is enabled)
• The brightness becomes two levels lower during
internal battery operation or night mode operation.
• If it is not the case, contact TERUMO trained service
technicians.
• The keypad lock icon
is
displayed.
• The keypad lock is on.
• Press and hold the Back/Mute switch for 2 seconds or
more to release the keypad lock.
• Displays are irregular and the
buzzer sounds.
• The pump is defective.
• Contact TERUMO trained service technicians to
request repair.
• The power turns off
unexpectedly.
• The pump is defective.
• Contact TERUMO trained service technicians to
request repair.
Failure
Occurrence
Cause
Action
• “E*” is displayed, the operation
indicator lights up red and the
buzzer sounds.
(* is alphanumeric characters.)
• The pump is defective.
• Turn off the power and contact TERUMO trained
service technicians to request repair.
Error Code Table
Display
Error
Display
Error
E1
Internal electronic circuit fault
E5*
Internal electronic circuit fault
E2*
Internal electronic circuit fault
E8*
Operation key fault
E3
Motor fault
E10*
Internal electronic circuit fault
E4*
Internal electronic circuit fault
(* is alphanumeric characters.)