Spectra Logic Spectra nTier700, Руководство по установке

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Appendix A – Technical Support
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Repair Policy: Warranty
Spectra Logic warrants the nTier700 VTL to be in good working order for a period of
one full year from the date of shipment from Spectra Logic or an authorized Spectra
Logic dealer. Should this product fail to be in good working order at any time during
this one-year period, Spectra Logic will, at its option, repair or replace this product at
no additional charge except as listed below.
Suspect parts sent to Spectra Logic will be repaired or replaced. Exchanged parts will
either be reconditioned or new at the option of Spectra Logic. This limited warranty
does not include service to repair damage resulting from:
ƒ
Accident
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Disaster
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Misuse
ƒ
Abuse
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Non-Spectra Logic modification of the product including, but not limited to, product
expansion through plug-in additions except as provided by Spectra Logic
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Removal of serial number tags
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Physical damage caused by inadequate packaging
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Drives purchased from vendors other than Spectra Logic
If any of the above conditions exist, Spectra Logic reserves the right to repair the unit
at the current fixed price of repair.
Warranty service may be acquired during the one-year period by delivering the product
to Spectra Logic, and providing an invoice and Return Materials Authorizations (RMA)
number.
No returns can be accepted without an RMA number from SpectraGuard Technical
Support. Returns must be shipped prepaid in their original packing containers; damage
incurred in transit is not covered by Spectra Logic’s warranty.
Spectra Logic makes no other warranties, expressed or implied, and specifically
disclaims any warranty of merchantability or fitness for a particular purpose or use. If
this product is not in good working condition as warranted above, your sole remedy
shall be replacement or repair as provided above. In no event will Spectra Logic be
liable to you for any damages, including any lost profits, lost savings, or other
incidental or consequential damages arising out of the use of or inability to use such
product, even if Spectra Logic has been advised of the possibility of such damages, or
for any claim by any other party.