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Chapter 5 – Maintenance

Prepare the Work Area

Ensure that the environment is free of conditions that could cause electrostatic
discharge (ESD)

—If possible, use an antistatic mat and a grounded static protection

wristband during installation. If a mat and wristband are not available, touch a known
grounded surface, such as the nTier700 VTL’s metal chassis.

Materials and Tools

Required

A grounded anti-static wristband

An nTier700 VTL data drive

A #2 Phillips screwdriver

An anti-static bag for the malfunctioning data drive

Shipping materials for returning the malfunctioning data drive to Spectra Logic

Recommended

An anti-static mat

Identify the Malfunctioning Drive

Log into the local nTier700 VTL BlueScale web interface (see

Accessing the

BlueScale Web Interface

on page 48).

Содержание Spectra nTier700

Страница 1: ...Spectra nTier700 Virtual Tape Library Appliance Installation Guide PN 90990038 Revision A...

Страница 2: ...as to satisfactory quality performance accuracy and effort including lack of negligence is with you Also there is no warranty against interference with your enjoyment of the Software or against infrin...

Страница 3: ...ng haben k nnen Nur geschultes Personal sollte die Hochspannungskomponenten warten oder installieren Moving the nTier700 Warning The nTier700 VTL weighs approximately 134 lb 61 kg without drives insta...

Страница 4: ...u are finished Warnung Betreiben Sie das nTier700 VTL nicht mit herausgezogenen Platten Einsch ben au er bei Wartungsarbeiten Bei herausgezogenen Einsch ben besteht die Gefahr der Ueberhitzung und des...

Страница 5: ...l Support web Site www spectralogic com support Knowledge Base www spectralogic com knowledgebase United States and Canada Phone 800 227 4637 E mail support spectralogic com Europe Middle East Africa...

Страница 6: ...Contacting Spectra Logic 6 Notes...

Страница 7: ...Software 23 Spectra BlueScale Web Interface 23 Chapter 2 Installing the nTier700 VTL 25 Preparing for the Installation 26 Unpacking the nTier700 VTL 27 Prepare the Unpacking Location 27 Unpack the Co...

Страница 8: ...Management 52 Start the Psetup Utility 53 Set the RMM IP Address 54 Change the RMM Super User Password Recommended 55 Next Steps 55 Chapter 4 Using the nTier700 VTL BlueScale Web Interface 57 Powering...

Страница 9: ...e Drive 78 Unlock and Extend the Blade 81 Replace the Drive 83 Appendix A Technical Support 87 About SpectraGuard Technical Support 87 If You Have a Problem With Your nTier700 VTL 87 Opening a Support...

Страница 10: ...ective 98 Restriction of Hazardous Substances in Electrical and Electronic Equipment RoHS 98 Appendix C Specifications 99 Storage Capacity 99 RAID Specifications 99 Deduplication Specifications 100 In...

Страница 11: ...Deduplication CD included with the nTier 700 VTL for detailed information about configuring and using one or more virtual tape libraries using the FalconStor VTL Console referred to as the VTL Consol...

Страница 12: ...rmation about the latest firmware releases The Implementing nTier Deduplication guide which is included as a PDF on the nTier Deduplication CD included with the nTier 700 VTL provides detailed informa...

Страница 13: ...ut the current topic Caution Provides information you must know to avoid damage to the Spectra nTier700 VTL or to avoid losing data Warning Provides information you must know to avoid personal injury...

Страница 14: ...About This Guide 14 Notes...

Страница 15: ...h 8 Terabytes TB of RAID 6 storage providing a logical capacity of from 60 TB to 175 TB based on 10 1 and 30 1 deduplication ratios Spectra nTier700 v2000 A two blade configuration providing 16 TB of...

Страница 16: ...ritten to the disk drives Because writing data to memory is typically faster than writing to disk using write caching improves the overall performance of the RAID storage Once the data is written to t...

Страница 17: ...ure Sockets Layer SSL Secure Shell SSH or user enabled custom host scripts Configurable power recovery If desired you can use the operator panel on any of the blades to configure how the nTier700 VTL...

Страница 18: ...r700 VTL for saving configurations and uploading firmware packages Operator panel LCD screen and buttons The operator panel on each nTier700 VTL blade has a color LCD screen and three buttons for inte...

Страница 19: ...el Rear Panel Figure 1 2 shows the major components on the rear panel of the nTier700 VTL appliance Note Depending on the options you purchased the rear panel of your nTier700 VTL appliance may differ...

Страница 20: ...y or when you order your system Each power supply has its own AC power connector Cord locks on each power cord secure the cord to prevent it from being inadvertently disconnected Each power supply has...

Страница 21: ...for Ethernet port 1 on the nTier700 VTL server so that you can access the BlueScale web interface over an Ethernet network Unlock a blade so you can slide it out of the enclosure Replace a drive in a...

Страница 22: ...ut configuring and using Remote Power Management see Related Publications on page 12 LVD SCSI connectors An optional Ultra 3 SCSI LVD Fast Wide SCSI adapter provides two 68 pin Micro D female connecto...

Страница 23: ...ation guide which is included as a PDF on the nTier Deduplication CD Spectra BlueScale Web Interface The BlueScale web interface shown in Figure 1 5 provides an interface for monitoring the operationa...

Страница 24: ...Chapter 1 Spectra nTier700 VTL Overview 24 Notes...

Страница 25: ...ectra nTier700 VTL according your requirements Preparing for the Installation on page 26 Unpacking the nTier700 VTL on page 27 Inventorying the Components on page 31 Installing in a Rack on page 32 In...

Страница 26: ...L for data storage Ethernet port 1 is preconfigured to use DHCP addressing Identify a network with a properly configured DHCP DNS server Ethernet port 2 is preconfigured with an IP address of 192 168...

Страница 27: ...he original packing materials in case it is necessary to ship or move the nTier700 VTL later 1 Move the shipping box and the boxes containing drives the rack mounting kit accessories and documentation...

Страница 28: ...e nTier700 VTL or its drives if the Tip N Tell or Shockwatch indicator has been tripped Contact both the shipping company and Spectra Logic to report the problem 4 Use scissors to cut the straps secur...

Страница 29: ...box of ten drives for installation in a single blade If you ordered additional blades the drives for each blade are shipped in separate boxes The number of boxes containing drives you receive depends...

Страница 30: ...Warning The nTier700 VTL weighs approximately 134 lb 61 kg without drives installed Use extreme caution when moving it Always use two people one on each side when lifting or moving it Warnung Die nTi...

Страница 31: ...have all of the components listed in the table Component Description Rack mounting kit Included in the accessory box The rack mounting kit includes all the components required to mount the nTier700 VT...

Страница 32: ...rhindern dass die Stange nicht kopflastig Warning The nTier700 VTL weighs approximately 134 lb 61 kg without drives installed Use extreme caution when moving it Always use two people one on each side...

Страница 33: ...able Install the Rack Shelf in the Rack 1 Position the shelf with the adjustable sliders toward the back of the rack With one person lifting the front of the shelf and the other lifting the rear angle...

Страница 34: ...the shelf and adjust the sliders so that they fit against the insides of the rear posts 5 Align the lowest hole in each of the rear mounting tabs so that the shelf is level both from front to back an...

Страница 35: ...1 2 inch SEM screw in each ear to secure the unit to the rack and tighten the screws Installing Data Drives in the Blades The blades in the nTier700 VTL are numbered consecutively from left to right...

Страница 36: ...drives for the first time If you install the drives with the nTier700 VTL powered on the RAID controller immediately begins rebuilding the RAID volume in the blade which may destroy the preconfigured...

Страница 37: ...to install the drives into the blade in any particular order The drive mapping for the RAID volumes in the nTier700 VTL is dynamic The system determines the position of each drive during the first sy...

Страница 38: ...grounded throughout the procedure If a wristband is not available touch a known grounded surface such as the unpainted metal chassis Leave the drives in their anti static bags until you are ready to...

Страница 39: ...ed over a drive slot in the blade with the latch toward the center of the blade and the edges aligned with the guides in the drive slot Figure 2 11 7 Slide the drive sled into the drive slot and press...

Страница 40: ...panel 1 Connect an Ethernet cable to either Ethernet port 1 or 2 on the rear panel Connect the other end of the cable to an active network over which a computer running the FalconStor VTL Console can...

Страница 41: ...n the nTier700 VTL The VTL Console identifies the left port as Fibre Channel Adapter 100 and the right port as Fibre Channel Adapter 101 If the backup server is on a 10 Gigabit Ethernet 10 GigE networ...

Страница 42: ...ce a loud high pitched whine This sound is normal Setting the IP Address for Ethernet Port 1 The nTier700 VTL requires a valid IP address for Ethernet port 1 before it can connect to a network for the...

Страница 43: ...t corner of the screen If the nTier700 VTL was not able to obtain an IP address it uses 0 0 0 0 for the IP address Note If your network uses DHCP the IP address along with the Subnet and Gateway addre...

Страница 44: ...to the bottom set of tabs To cancel the change use to move to the X then press O to return to the bottom set of tabs e Repeat Steps a through d to change the values for the Subnet through the Sub tab...

Страница 45: ...nal information about the enclosure A new layer of tabs displays at the bottom of the screen Each tab relates to some aspect of the enclosure 3 Press to select the Power then press O 4 Press to select...

Страница 46: ...le on a Windows based computer on the same network as the nTier700 VTL Read the Implementing nTier Deduplication guide for detailed instructions Follow the instructions in Chapter 3 Configuring the nT...

Страница 47: ...ou Begin Before you begin configuring the Spectra nTier700 VTL perform the following tasks Install the nTier700 VTL and connect it to an Ethernet network see Connecting the Cables and Powering On on p...

Страница 48: ...for Ethernet port 1 which is used to access the BlueScale web interface is configured from the operator panel during installation see Setting the IP Address for Ethernet Port 1 on page 42 3 If you pla...

Страница 49: ...ress with https instead of just entering the IP address A warning about the web site s security certificate displays Figure 3 1 shows an example warning from Internet Explorer 7 The format of the warn...

Страница 50: ...ion you may have one additional 10 GigE NIC installed in the bottom expansion slot of the VTL server Ethernet port 1 is typically used to access the nTier700 VTL BlueScale web interface during configu...

Страница 51: ...er700 VTL web interface Use the following steps to configure the IP addressing for each Ethernet port 1 Using a web browser connect to the BlueScale web interface see Accessing the BlueScale Web Inter...

Страница 52: ...ing configuring a KVM Keyboard Video Mouse switch and viewing system logs By default the RMM port on the nTier700 VTL uses DHCP to obtain an IP address on the network The Psetup utility included on th...

Страница 53: ...o the CD ROM drive of the computer you will use to access the RMM functionality The CD autoloads and displays a menu of options 3 Select Install Products to display a list of options then select Confi...

Страница 54: ...f the nTier700 VTL from the Device MAC address pull down list 2 Configure the network settings in the Network Configuration panel a Set IP auto configuration to None b Enter the following information...

Страница 55: ...g Read the Implementing nTier Deduplication guide to learn about installing and using the FalconStor software If you have not already done so install the VTL Console on a Windows based computer on the...

Страница 56: ...Chapter 3 Configuring the nTier700 VTL 56 Notes...

Страница 57: ...onitor the Spectra nTier700 VTL appliance Powering On the Spectra nTier700 VTL on page 58 Using the BlueScale Web Interface on page 59 Monitoring the Status of Components on page 63 Monitoring Energy...

Страница 58: ...equence which takes about five minutes depending on the nTier700 VTL configuration During the power on sequence the nTier700 VTL initializes all of its installed components and starts the BlueScale we...

Страница 59: ...the BlueScale web interface as described in Accessing the BlueScale Web Interface on page 48 and view the main system Overview page The following sections describe the controls and options available...

Страница 60: ...e Status Icons for a description of the status icons Unread messages The number of unread messages if any displays on the Message button General The General menu shown in Figure 4 2 accesses the most...

Страница 61: ...sages Use the following steps to view the messages 1 Log into the BlueScale web interface see Accessing the BlueScale Web Interface on page 48 2 Select the Messages button to display the Messages page...

Страница 62: ...ssues described in all of the unread messages scroll down if necessary to the bottom of the new messages list and select Mark All as Read Figure 4 5 The number and the status icon shown on the Message...

Страница 63: ...ed status information for individual components The ability to monitor components status using the BlueScale web interface is especially useful when your nTier700 VTL is operating in a lights out data...

Страница 64: ...Overall status for all blades Status of each blade Status of each drive in the blade Power down option for each drive see Power Off Using the BlueScale Web Interface on page 79 Fans Status of midplane...

Страница 65: ...raphic to show the components associated with RAID and expands the page to show a list of the components Figure 4 9 Selecting a component from the list below the graphic expands the page to show more...

Страница 66: ...bar in the graph represents a single unit of the selected time interval When you select a bar it highlights yellow and the amount of energy that bar represents displays Use the following steps to view...

Страница 67: ...m the Units pull down menu Watts Watts TB Displaying Network Information The Network page displays the network configuration information for the nTier700 VTL Ethernet ports 1 Log into the BlueScale we...

Страница 68: ...ge 69 Note The nTier700 VTL can have up to three blades installed When fewer than three blades are installed a blade blank is installed in lieu of a blade to prevent contaminates from entering the enc...

Страница 69: ...he Unlock Lock button Blades tab of the BlueScale web interface lets you unlock and lock the operator panel buttons on the nTier700 VTL blades 1 Log into the BlueScale web interface see Accessing the...

Страница 70: ...n you can access the screens for setting the IP address for NIC1 see Setting the IP Address for Ethernet Port 1 on page 42 Drive Status Drive tab Use this screen to view status of the drives in the bl...

Страница 71: ...nfiguring the Power Recovery Behavior on page 45 Multiple sensors measure the temperature inside the nTier700 VTL chassis and the blades The minimum and maximum temperatures displayed on the Enclosure...

Страница 72: ...utton Figure 1 1 on page 18 until the button s LED turns off Press the button again power the nTier700 VTL back on again Caution Do not use the power button to turn off the nTier700 VTL unless you are...

Страница 73: ...or the Halt sequence If you selected Halt wait for approximately 90 seconds for the VLT console to stop the operating system then press power button until the blue LED in the button turns off Note To...

Страница 74: ...Chapter 4 Using the nTier700 VTL BlueScale Web Interface 74 Notes...

Страница 75: ...as possible to avoid degraded performance Prepare for Replacement Spectra Logic recommends that you back up your nTier700 VTL configuration before replacing a data drive Refer to the Implementing nTie...

Страница 76: ...known grounded surface such as the nTier700 VTL s metal chassis Materials and Tools Required A grounded anti static wristband An nTier700 VTL data drive A 2 Phillips screwdriver An anti static bag fo...

Страница 77: ...ation about the blade components An error icon appears next to the blade containing the malfunctioning drive 3 Under the Blades heading select the blade that contains the malfunctioning drive to displ...

Страница 78: ...ce on page 79 The BlueScale web interface performs checks to determine whether the drive is part of a functioning RAID volume and alerts you before powering the drive down If for some reason you are u...

Страница 79: ...you want to power down the drive or select No to return to the list of drives If the drive is part of a RAID volume a second message asks you to reconfirm that you want to power down the drive Figure...

Страница 80: ...tab displays the current status of the one drive in the blade 3 Use the and buttons to select the drive you want to power down 4 Press O to activate the drive control options for the selected drive 5...

Страница 81: ...re locked unlock them see Unlocking and Locking Operator Buttons on page 69 2 Using the button on the operator panel select the Enclosure tab an nTier icon at the bottom of the display The Enclosure S...

Страница 82: ...ent potential risk of heat and fire associated with high energy short circuits Make sure you slide the blade completely into the enclosure as soon as you are finished Warnung Betreiben Sie das nTier70...

Страница 83: ...ic wristband is included with the accessories Leave the drive in its anti static bag until you are ready to install it Do not place the un bagged drive on any metal surfaces Remove the Malfunctioning...

Страница 84: ...5 Place the drive on an anti static mat so that the screws securing it to the sled are accessible Install the New Drive on the Sled 1 Using a 2 Phillips screwdriver unscrew the four screws securing th...

Страница 85: ...detects the drive when it is installed The drive mapping for the RAID volumes in the nTier700 VTL is dynamic The system determines the current drive positions during the first system boot and automati...

Страница 86: ...seated If the drive sled latch does not automatically latch when you seat the drive press down firmly on the latch until you hear the click As soon as the drive is seated in the blade it powers on and...

Страница 87: ...rage hardware operating systems networks and backup software packages Spectra Logic offers a worldwide on site service and maintenance structure refined over many years to provide timely professional...

Страница 88: ...n a ticket using telephone e mail or the Spectra Logic Web site 1 Note the problem including what happened just before the failure occurred 2 Gather the information you will need to provide to Spectra...

Страница 89: ...ship the component Domestic Returns Instructions Notes Ship the package to Spectra Logic Corporation ATTN RMA Number Suite B 5571 Arapahoe Avenue Boulder CO 80303 Make sure you write the RMA number on...

Страница 90: ...her than Spectra Logic If any of the above conditions exist Spectra Logic reserves the right to repair the unit at the current fixed price of repair Warranty service may be acquired during the one yea...

Страница 91: ...of SpectraGuard Service SpectraGuard Standard One year of SpectraGuard Standard service is included in the purchase of every nTier700 VTL SpectraGuard Standard is appropriate for customers who are ab...

Страница 92: ...ware and firmware as they become available Online Support Customers have access to www spectralogic com support for the SpectraGuard knowledge base and all online documentation SpectraGuard Premier Sp...

Страница 93: ...ved geographical area you may request approval The approval may take up to five business days Approval is dependent upon your site s proximity to a major metropolitan area Most on site service contrac...

Страница 94: ...Appendix A Technical Support 94 Notes...

Страница 95: ...ntains information on the regulatory and safety standards that apply to the Spectra nTier700 VTL See the following sections for detailed information on each EU Declaration of Conformity on page 96 FCC...

Страница 96: ...stics of information technology equipment EN 55024 1998 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurement EN 61000 4 2 1995 A1 1998 A2 2001 Electrostatic Disc...

Страница 97: ...ning your nTier700 VTL on an uninterruptable power supply FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rule...

Страница 98: ...rmal unsorted municipal waste Within participating European Union countries special collection recycling and disposal arrangement have been established for this product At the end of life the product...

Страница 99: ...he maximum 40 drives in four blades RAID Specifications The following table shows the RAID characteristics of the nTier700 VTL Parameter Specification RAID level RAID 6 Capacity Options a One blade b...

Страница 100: ...B 9 6 TB 13 2 TB Deduplication repository size 6 1 TB 11 4 TB 18 3 TB Logical capacity a a Based on 10 1 and 30 1 deduplication ratios 60 175 TB 140 415 TB 210 625 TB Retention time approximate b b Ba...

Страница 101: ...VTL Chassis Shipping Container a b a Specifications are subject to change without notice b Includes unit box and packaging Dimensions Height 4U Width Depth 7 in 18 cm 19 in 48 cm 41 5 in 105 4 cm 24 i...

Страница 102: ...e United States and Canada The cable has a molded NEMA 5 15P male connector to plug into an electrical outlet and a molded IEC 60320 C13 female connector to plug into the nTier700 VTL power supply 220...

Страница 103: ...mental specifications for the Spectra nTier700 VTL If the nTier700 VTL is installed in a rack do not place the rack on a carpeted floor or anywhere else that poses risk for static discharge that could...

Страница 104: ...9 C Altitude Sea level to 10 000 feet 3 048 meters Storinga and Shipping Non Operating Environment Specification a The nTier700 VTL is in its original packaging The packaging is designed to protect th...

Страница 105: ...ace for configuring and monitoring the Spectra Logic nTier700 VTL bus A bus is a collection of wires through which data is transmitted from one part of a computer to another or from one device to anot...

Страница 106: ...es to devices on a network With dynamic addressing a device can have a different IP address every time it connects to the network In some systems the device s IP address can even change while it is st...

Страница 107: ...per second for use in LAN backbone systems 10 Gigabit Ethernet Provides transmission speeds of up to 10 billion bits per second 10 Gbps F Fibre Channel The ANSI standard that defines an ultra high sp...

Страница 108: ...y of a component to be removed and replaced while the RAID array remains powered on and operational HTML HyperText Markup Language The document format used on the web Web pages are built with HTML tag...

Страница 109: ...ical drive A logical drive might be located on one or more physical drives LUN Logical Unit Number A unique identifier used by a SCSI device that enables it to address up to eight separate devices eac...

Страница 110: ...nted in UNIX systems although most other computer systems have implemented NFS clients and servers Network Interface Card An expansion card that provides an I O connection from a computer or other typ...

Страница 111: ...red to as the RAID level RAID increases data integrity fault tolerance throughput or capacity as compared with single drives RAID controller A controller used to manage the disk drives in a RAID array...

Страница 112: ...n Base MIB a data structure that defines what is obtainable from the device and what can be controlled SMTP Simple Mail Transfer Protocol The standard Internet e mail protocol It is a TCP IP protocol...

Страница 113: ...mance requirements frequency of use and other considerations Since assigning data to particular media may be an ongoing and complex activity hierarchical storage management HSM software is often used...

Страница 114: ...ystems Virtual disks provide a means for allocating a portion of the storage system s capacity and performance to individual servers or applications volume A logical structure defined over a set of dr...

Страница 115: ...uration 67 viewing status messages 61 to 62 See also web interface boot drive See system drives buttons operator panel 20 system power 58 C cables AC connector types 102 connecting to system 40 to 41...

Страница 116: ...ator panel 36 powering down 78 to 80 precautions for handling 38 83 releasing latch 39 removing from blade 83 to 84 replacing 75 to 86 slot numbering in blades 35 status on operator panel 70 status on...

Страница 117: ...ring VTL components 63 limited warranty 91 logging in BlueScale web interface 48 to 50 security certificate warning 49 logging into RMM 55 M mailing address Spectra Logic 5 media sales e mail address...

Страница 118: ...turning on 42 58 warning 3 power button description 18 power consumption monitoring with Energy Audit 66 to 67 power cords connecting to system 41 power recovery description 17 power supplies descript...

Страница 119: ...etting for RMM 54 support See technical support switch main AC power description 18 system drives description 22 system messages icons 60 71 system reboot using RMM 73 using the VTL Console 73 system...

Страница 120: ...nterface component status 63 to 65 features 23 menus 60 to 60 monitoring power consumption 66 to 67 overview 59 to 60 Overview page 63 to 65 status icons 60 60 71 supported browsers 23 viewing status...

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