QIAcube Connect MDx User Manual 12/2020
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3.
Connect the USB flash drive to one of the 2 USB ports next to the touchscreen.
Data exchange screen
4.
Press
Create and Download
. The support package will be created and saved on the USB flash
drive in the
Support_Package
folder. The support package will contain all relevant data from
the last 6 weeks including protocols, run reports, the audit trail and log files.
7.3
Operation
Comments and suggestions
Centrifuge
Bucket does not swing back into
place
Clean the centrifuge and rotors as described in section
6, Cleaning and Maintenance.
Imbalance detected
Make sure the rotor is symmetrically loaded according to
instructions on run setup screens. Remove the rotor and
check the centrifuge chamber for loose plasticware.
Power OFF the QIAcube Connect MDx, wait for a few
minutes, and power it ON again. If the error persists,
contact QIAGEN Technical Services.
Imbalance detected; loud noise
heard during centrifugation
Ensure that loose parts are cleared from the worktable
prior to centrifuge operation to avoid loose parts
jamming or damaging the centrifuge.
Shaker
Incorrect repositioning of shaker
The shaker should re-position itself towards the right side
once shaking is completed. Remove any obstructions that
prevent the shaker from returning to the correct position.