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Network Video Recorder
75
Troubleshooting
Problem
Possible Solution
No System Power
Check power cord connections.
Confirm that there is power at the outlet.
No PoE Power
Check power cord connections.
Confirm that there is power at the outlet.
No Live Video
Check camera video cable and connections.
Check monitor video cable and connections.
Confirm that the camera has power.
Check camera lens settings.
NVR has stopped recording
If hard disk drive is full, you will either need to delete video or set the NVR to
the Overwrite Mode.
The icon displays, however,
the NVR is not recording.
When the NVR is in the Pre-Event recording mode, the yellow and
display when there is no event, and the NVR is not recording. The red and
display when any event occurs and the NVR starts recording.
While upgrading the system,
the NVR keeps rebooting and
the upgrade fails.
If the current system version is higher than the upgrade package file version, you
should reset the NVR first using the Factory Reset. When using the Factory
Reset, you will lose any settings you have saved.
System Log Notices
Boot Up
Setup Imported
Clip-Copy End
Shutdown
Setup Import Failure
Clip-Copy Cancel
Restart Setup
Exported
Clip-Copy
Fail
Upgrade
Setup Export Failure
Clip-Copy User:
Upgrade Fail
Setup Export Cancel
Clip-Copy From:
Power Failure
Schedule On
Clip-Copy To:
Time Change
Schedule Off
Clip-Copy Duration of Video:
Time Zone Change
Panic On
Clip-Copy Camera:
Time Sync
Panic Off
Callback Fail
Time Sync Fail
Clear All Data
Factory Reset
Disk Bad
Clear Disk
Camera Upgrade Begin
Login
Format Disk
Camera Upgrade End
Logout
Disk Full
Camera Upgrade Fail
Setup Begin
Auto Deletion
Camera Upgrade User:
Setup End
Search Begin
Camera Upgrade Camera:
Remote Setup Change
Search End
Remote Setup Failure
Clip-Copy Begin
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