•
Make sure that the IP address of your computer or mobile device is on the same
subnet as the LAN subnet of the AP. If you are using the default addressing scheme,
your device’s address is in the range of 192.168.1.2 to 192.168.1.254. Most computers
and mobile devices function as DHCP clients. If your computer or mobile device
does not, enable its DHCP client so that is can obtain an IP address automatically
using DHCP.
Note: Some versions of Windows and Mac OS generate and assign an IP address
if a device cannot reach a DHCP server. These autogenerated addresses are in the
range of 169.254.x.x. If your IP address is in this range, check the connection from
the device to the AP and reboot your device.
•
Try quitting the browser and launching it again.
•
Clear your browsing data.
•
Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are
using Internet Explorer, click the Refresh button to be sure that the Java applet is
loaded.
You cannot log in to the AP [AP mode]
If the AP is operating in AP mode and you are unable to log in to its local browser UI
from a computer or mobile device, check the following:
•
Make sure that the yellow WAN port on the AP is connected to the Internet through
your broadband, cable, or DSL device (a router), another network router, a switch
or hub that is connected to the router, or your Ethernet wall outlet. The WAN (Internet)
LED must light solid green or blinking green.
•
Make sure that the computer or mobile device that you are using is connected to
the AP or the same network as the AP.
•
Check the Ethernet or WiFi connection between your computer or mobile device
and the AP:
-
Connect over Ethernet directly to the AP: If you connect the LAN port on your
computer directly to the AP, check the Ethernet cable between the computer
and the LAN port on the AP. (Do not connect your computer to the yellow WAN
port on the AP.)
-
Connect over WiFi: If you are using a WiFi-enabled computer or mobile device,
check the WiFi connection between the computer or device and the AP. If you
did not change the SSID and WiFi password for the Wireless 1 network, the default
SSID and WiFi password are printed on the AP label.
Make sure that you are using the Wireless 1 network. By default, the Wireless 2
and Wireless 3 networks do not allow access to the local browser UI. For more
User Manual
145
Diagnostics and
Troubleshooting
WiFi 6 AX1800/AX3200 Dual Band Wireless Access Points, WAX202 and WAX206
