•
Make sure that the connected network device is actually turned on.
•
Make sure that you are using the correct Ethernet cable. Use a standard Category
5 Ethernet patch cable. If the network device incorporates Auto Uplink™ (MDI/MDIX)
ports, you can use either a crossover cable or a normal patch cable.
You cannot log in to the AP
If you are unable to log in to the AP’s local browser UI from a computer or mobile device,
troubleshooting depends on whether the AP is in the default router mode or AP mode.
You cannot log in to the AP [router mode]
If the AP is in router mode and you are unable to log in to its local browser UI from a
computer or mobile device on the AP network, check the following:
•
Make sure that the yellow WAN port on the AP is connected to the Internet through
your broadband, cable, or DSL device (a modem) or your Ethernet wall outlet. The
WAN (Internet) LED must light solid green or blinking green.
•
Make sure that the computer or mobile device that you are using is connected to
the AP.
•
Check the Ethernet or WiFi connection between your computer or mobile device
and the AP:
-
Connect over Ethernet directly to the AP: If you connect the LAN port on your
computer directly to the AP, check the Ethernet cable between the computer
and the LAN port on the AP. (Do not connect your computer to the yellow WAN
port on the AP.)
-
Connect over WiFi: If you are using a WiFi-enabled computer or mobile device,
check the WiFi connection between the computer or device and the AP. If you
did not change the SSID and WiFi password for the Wireless 1 network, the default
SSID and WiFi password are printed on the AP label.
•
Make sure that you are using the correct login information.
Use the user name admin and your customized local device password, also referred
to as the admin password. When you used the Setup Wizard for the initial log-in
process on the AP, you customized the local device password. The user name and
password are case-sensitive. Make sure that Caps Lock is off when you enter this
information.
•
Make sure that you log in using http://www.routerlogin.net (which, in router mode,
is the same as http://www.routerlogin.com and http://192.168.1.1).
User Manual
144
Diagnostics and
Troubleshooting
WiFi 6 AX1800/AX3200 Dual Band Wireless Access Points, WAX202 and WAX206