Table 17. Common firmware error codes (continued)
Error code Description
Action or
possible failing FRU
B1xx 4620 Modem configuration failure
1. Check modem configuration files.
2. Check for system firmware update.
3. Modem
4. CEC backplane
Location code: U0.1-P1
B1xx 4621 Modem disconnect failure
1. Check modem configuration files.
2. Check for system firmware update.
3. Modem
4. CEC backplane
Location code: U0.1-P1
B1xx 4622 Service processor failure
1. Operator panel
Location code: U0.1-L1
2. Check for system firmware update.
3. CEC backplane
Location code: U0.1-P1
B1xx 4633 System power control network failure
1. Check for system firmware update.
2. CEC backplane
Location code: U0.1-P1
B1xx 4634 SPCN loop fault
Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
B1xx 4643 I2C card/flex cable detection error
Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
B1xx 4644 Processor VPD system fault
Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
B1xx 4645 I2C (Non-processor) VPD System Fault
Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
B1xx 4646 General VPD fault
Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
B1xx 4647 Write TM field in system VPD
Replace the operator panel, location: U0.1-L1.
Do not swap the VPD module from the old
operator panel onto the new operator panel;
leave the new, unprogrammed VPD module on
the new operator panel. Call service support for
instructions.
B1xx 4648 CPU Backplane VPD or Power Source
Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
B1xx 4649 Power supply VPD failure
CEC power supply
Location code: U0.1-V1, U0.1-V2
B1xx 4650 A system processor failure has been detected by
the service processor. All system processors
have been reset in an attempt to recover
operations.
Information only. If the problem persists, check
the error logs for other fault indications.
If no other fault indications are found, go to
“MAP 1540: Problem Isolation Procedures” on
page 69.
B1xx 4651 CPU VPD fault
Processor card
Location code: U0.1-P1-C1, U0.1-P1-C2
232
NAS Gateway 500 Service Guide
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