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Table 27. POST error messages (continued)
Error
code/Symptom Meaning FRU/action
01298002 No update data for processor
2
1. Ensure that all processors are the same stepping level
and cache size.
2. Processor 2
01298101 Bad update data for
processor 1
1. Ensure that all processors are the same stepping level
and cache size.
2. Processor 1
01298102 Bad update data for
processor 2
1. Ensure that all processors are the same stepping level
and cache size.
2. Processor 2
I9990301 Fixed boot sector error
1. Hard disk drive
2. SCSI backplane
3. Cable
4. System board
I9990305 Fixed boot sector error, no
operating system installed Install the operating system to the hard disk drive
I9990650 AC power has been restored
1. Check power cable
2. Check for interruption of power supply
Event/error logs
The POST error log contains the three most recent error codes and messages that
the system generated during POST. The System Event/Error Log contains all error
messages issued during POST and all system status messages from the Advanced
System Management Processor. In event of a POST error, check the System
Event/Error Log as it may indicate the most recent errors commonly associated with
typical hardware failures. It may not detect all hardware failures but many times will
provide an indicator as to the nature of key failures.
To view the contents of the error logs, start the Configuration/Setup Utility program,
then select
Event/Error Logs from the main menu.
Diagnostic program messages
The appliance diagnostic programs are stored in upgradable read-only memory
(ROM) on the system board. These programs are the primary method of testing the
major components of your appliance.
Diagnostic program error messages indicate that a problem exists; they are not
intended to be used to identify a failing part. Troubleshooting and servicing of
complex problems that are indicated by error messages should be performed by
trained service personnel. For a list of error messages and associated actions that
you can take, see Table 27 on page 140.
Sometimes the first error to occur causes additional errors. In this case, the
appliance displays more than one error message. Always follow the suggested
action instructions for the
first error message that appears.
Appendix D. Engine POST and diagnostic program messages
145