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Table 13. Gigabit Ethernet SX adapter troubleshooting chart (continued)
Gigabit adapter symptom Suggested Action
LINK LED is not On Check the following:
1. Ensure that you have loaded the adapter driver.
2. Check all connections at the adapter and the buffered repeater or switch.
3. Try another port on the buffered repeater or switch.
4. Ensure that the buffered repeater or switch port is configured for 1000 Mbps and
full-duplex.
5. Try changing the auto-negotiation setting on the link partner, if possible.
RX or TX LED is no On Check the following:
1. Ensure that you have loaded the adapter driver.
2. Network might be idle; try logging in from a workstation.
3. The adapter is not transmitting or receiving data; try another adapter.
Troubleshooting the Alacritech 10/100 Quad-Port Ethernet adapter
Table 14 displays the LED definitions for the Alacritech 10/100 Quad-Port Ethernet
adapter LED definitions.
Table 14. Alacritech 10/100 Quad-Port Ethernet adapter LED definitions
LED Indication Meaning
LNK Off Either the adapter or the switch (or both)
are not receiving power, or the cable
connection between them is faulty.
Green The adapter and switch are receiving
power. The cable connection between
them is good. A 100 Mbps link has been
established.
Amber The adapter and switch are receiving
power. The cable connection between
them is good. A 10 Mbps link has been
established.
ACT Off The adapter is not sending or receiving
network data.
Flashing amber The adapter is sending or receiving
network data.
Testing the Alacritech 10/100 Quad-Port Ethernet adapter
The event log tells you when you should run diagnostics. You can view the event
log from the Event Viewer located in the Administrative Tools folder on the Start
Menu, located under Programs. When the event log reports that “SLIC
x has
determined that the adapter is not functioning properly,” run diagnostics on the
Alacritech 10/100 Quad-Port Ethernet adapter using the following procedure:
1. Run the SLICuser application from the Start Menu, located under the Program
Files folder in the Alacritech Folder.
2. Select the Diagnostics tab.
Note: Running diagnostics disrupts all ports of the adapter.
3. Click Run . The adapter will then run through a self-test of the Internet Protocol
Processor (IPP) and the selected port of the adapter. A properly functioning
board will display a window in which all of its tests have
Passed .
Chapter 8. Troubleshooting
101