Notes:
a. When you
do not
have a monitor, keyboard, and mouse attached and the
Model 326 engine passes POST, one long and three short beeps sound.
b. When you
have
a monitor, keyboard, and mouse attached and the Model
326 engine passes POST, one beep sounds. If the Model 326 fails POST, a
series of beeps sound (see “POST beep code descriptions” on page 135 for
more details) and an error message appears on the monitor screen.
3. When the message
F2 for Diagnostics
appears, press
F2
. If a POST error is
encountered, a series of beeps sound and an error message appears on the
monitor screen.
4. Type in the appropriate password, then press
Enter
. If a system error is
encountered, the Configuration/Setup screen appears. Press
Esc
to start the
Diagnostic program.
Note:
To run the diagnostic programs, you must start the Model 326 with the
highest level password that is set. That is, if an administrator password is
set, you must enter the administrator password, not the power-on
password, to run the diagnostic programs.
5. Select either
Extended
or
Basic
from the top of the screen. (
PC-Doctor 2.0
with
a copyright statement appears at the bottom of this screen.)
6. When the Diagnostic Programs screen appears, select the test you want to run
from the list that appears; then, follow the instructions on the screen.
Notes:
a. Press
F1
while running the diagnostic programs to obtain
Help
information.
Also press
F1
from within a help screen to obtain online documentation from
which you can select different categories. To exit
Help
and return to where
you left off, press
Esc
.
b. If the Model 326 engine stops during testing and you cannot continue,
restart the Model 326 engine and try running the diagnostic programs again.
c. If you run the diagnostic programs with either no mouse or a USB mouse
attached to your Model 326 engine, you will not be able to navigate between
test categories using the
Next Cat
and
Prev Cat
buttons. All other functions
provided by mouse-selectable buttons are also available using the function
keys.
d. You can test the USB keyboard by using the regular keyboard test. The
regular mouse test can test a USB mouse. Also, you can run the USB hub
test only if there are no USB devices attached.
e. You can view Model 326 engine configuration information (such as system
configuration, memory contents, interrupt request (IRQ) use, direct memory
access (DMA) use, device drivers, and so on) by selecting
Hardware Info
from the top of the screen.
f. You cannot use the diagnostics program to test adapters. Use the procedure
outlined in “Adapter troubleshooting and diagnostics” on page 96.
When the tests have completed, you can view the Test Log by selecting
Utility
from
the top of the screen.
If the hardware checks out OK but the problem persists during normal Model 326
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
Appendix D. Engine POST and diagnostic program messages
147
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