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Management Services error log and obtain a location code, go to“Appendix B. System Management
Service Operation Connection” on page 233. Location code descriptions can be found under “Location
Codes” on page 111.
2. Some FRUs have LIC firmware levels that need to be manually checked. To replace any cluster bay
FRUs, use
″
MAP 4700: Cluster Bay FRU Replacement
″
in chapter 3 of the Enterprise Storage Server
Service Guide, Volume 1.
If you replace FRUs and the problem is still not corrected, go to
″
MAP 4540: Cluster Minimum
Configuration
″
in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1, unless otherwise
indicated in the tables.
Firmware/POST Error Codes
If you replace FRUs and the problem is still not corrected, go to
″
MAP 4540: Cluster Minimum
Configuration
″
in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1, unless otherwise
indicated in the tables.
If the code is not found in this table, call the next level of support. This table only includes the most likely
of the hundreds of possible codes for the RS/6000. Reference the Installation and Service Guide,
SA38–0541 for 2105 Model E10/E20 or SA38–0547 for 2105 Model F10/F20. The Action/Possible
Failing FRU listed for the RS/6000 might need modifying for use with the 2105 Model Exx/Fxx product.
Table 6. Firmware Error Codes.
Error
Code Description Action/ Possible Failing FRU
20A8xxxx Cluster bay is
attempting to boot
from a remote
connection instead of
from the SCSI hard
drive.
See the E174 action in “Firmware Checkpoints” on page 105.
Use the SMS Menu options to ensure the default boot list is active, which will
attempt to boot from the SCSI hard drive before the network connection. Refer
to “Appendix B. System Management Service Operation Connection” on
page 233. Call the next level of support.
20D00xxx Unknown/
Unrecognized device
Go to
″
MAP 4540: Cluster Minimum Configuration
″
in chapter 3 of the Enterprise
Storage Server Service Guide, Volume 1.
20D0000F Self-test failed on
device, no
error/location code
information available.
For this error code, check the System Management Services error log entry
(described in “Appendix B. System Management Service Operation Connection”
on page 233. The location code (if present) in the error log entry should identify
the location of the failing device.
20D00010 Self-test failed on
device, can’t locate
package.
Call the next level of support.
20D00011 Cannot determine
Machine Model.
Refer to the actions in error code 2BA00050.
20E00xxx Security
20E00001 Privilege Password
entry error.
Passwords are not used, call the next level of support.
20E00002 Privilege Password
Jumper not enabled.
This function is not used. Replace the I/O Planar, call the next level of support.
Note: Go to
″
MAP 4700: Cluster Bay FRU Replacement
″
in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
20E00003 Power On Password
Jumper not enabled.
This function is not used. Replace the I/O Planar, call the next level of support.
Note: Go to
″
MAP 4700: Cluster Bay FRU Replacement
″
in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
Codes
Error Messages, Diagnostic Codes, and Service Reports, CHAPTER 9
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