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About the software on a virtual service processor or
physical service processor
The service processor (SP) is available as either a physical SP or a virtual SP. The HPE 3PAR Service
Processor software is designed to provide remote error detection and reporting and to support diagnostic
and maintenance activities involving the storage systems. The service processor is composed of a Linux
OS and the HPE 3PAR Service Processor software, and it exists as a single undivided entity.
•
Physical service processor:
The physical SP is a hardware device mounted in the system rack. If
the customer chooses a physical SP, each storage system installed at the operating site includes a
physical SP installed in the same rack as the controller nodes. A physical SP uses two physical
network connections:
◦ The Management (MGMT) port requires a connection from the customer network to communicate
with the storage system.
◦ The Service port is for maintenance purposes only and is not connected to the customer network.
•
Virtual service processor:
The virtual SP software is provided in an Open Virtual Format (OVF) for
VMware vSphere hypervisor and self-extractable Virtual Hard Disk (VHD) package for Microsoft
Hyper-V.
HPE 3PAR Service Processor documentation
For more information about the HPE 3PAR SP, see the
HPE 3PAR Service Processor Software User
Guide
available at the Hewlett Packard Enterprise Information Library Storage website:
Connection methods for the HPE 3PAR Service Processor
Use one of the following methods to establish a connection to the HPE 3PAR Service Processor (SP).
•
Web browser connection
—Use a standard web browser and browse to the SP.
◦
With SP 4.x:
https://<hostname>
or
https://<sp_ip_address>
◦
With SP 5.x:
https://<sp_ip_address>:8443
•
Secure Shell (SSH) connection
—Use a terminal emulator application to establish a Secure Shell
(SSH) session connection from a host, laptop, or other computer connected on the same network, and
then connect to the HPE 3PAR Service Processor (SP) IP address or hostname.
•
Laptop connection
—Connect the laptop to the physical SP with an Ethernet connection (LAN).
IMPORTANT:
If firewall permissive mode for the service processor (SP) is disabled, you must add
firewall rules to allow access to port 8443 or add the hosts to the firewall. By default, permissive
mode is enabled for the firewall. To add rules using the Service Console (SC) interface (SP 5.x) or
the Service Processor Onsite Customer Care (SPOCC) interface (SP 4.x), you must first enable
permissive mode through the Text-Based User interface (SP 5.x) or SPMaint interface (SP 4.x).
After adding the rules, you can then use the interface to disable permissive mode again.
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