Procedure
Preparation
1.
Unpack the component and place on an ESD safe mat.
2.
Connect to the service processor in the Service Console interface:
Browse to the IP address:
https://<sp_ip_address>:8443
3.
Log in to the HPE 3PAR SP and enter the
admin
account credentials.
4.
Initiate a maintenance window to stop the flow of alerts to Hewlett Packard Enterprise.
a.
From the Service Console interface, select
Systems
.
b.
Select
Actions
>
Set maintenance mode
and then follow the instructions.
TIP:
When you put the storage system in maintenance mode or edit the maintenance mode,
specify the duration in hours and a reason.
To edit the maintenance window, select
Actions
>
Set maintenance mode
and then click
the Edit icon next to the maintenance window.
5.
Initiate
Check Health
on the storage system.
a.
From the Service Console interface, select
Systems
.
b.
Select
Actions
>
Check health
.
A check of the storage system runs to ensure that there are no additional issues.
CAUTION:
If health issues are identified during the
Check Health
, resolve these issues before
continuing. Refer to the details in the
Check Health
results and review the documentation.
6.
Review the information in the alert notification.
If notifications are enabled, information about the failed component is provided in the notification.
7.
Locate the failed AC PCM by checking the LED status.
Confirm on the failed PCM that the AC input fail LED and DC output fail LEDs are solid amber.
8.
Turn off power to the AC PCM and disconnect the power cable.
a.
Move the power switch to the off position.
b.
Loosen the cord clamp, release the cable tie tab, and slide the cord clamp off the cable tie.
c.
Disconnect the power cable, keeping the cord clamp on the power cable.
d.
Secure the power cable and cable clamp.
Removal
9.
Remove the AC PCM.
a.
With thumb and forefinger, grasp and squeeze the PCM latch to release the handle (1).
b.
Rotate the PCM release handle (2).
30
Service
