Software tools and solutions 62
Smart Array SCSI Diagnosis feature
NOTE:
This feature is only available in HP Insight Diagnostics Online Edition.
The HP Insight Diagnostics Online Edition ("
HP Insight Diagnostics
" on page
61
) provides the capability
to use non-intrusive system level checks to diagnose Smart Array SCSI hard drives. Diagnosis supports
SCSI, SATA, and SAS hard drives that are attached to a Smart Array controller and configured as part of
a logical volume. Diagnosis is
not
component testing, but is a combination of drive history and controller
error status.
Diagnosis assists in confirming hardware status and is faster than offline testing. Using the diagnosis
feature reduces downtime and provides information on one pass.
The diagnosis feature should be used:
•
To troubleshoot why a hard drive is in a particular state.
•
When HP SIM reports a hard drive pre-failure or that a hard drive has failed.
•
When data corruption or storage problems occur, but no physical indications are evident.
•
When conflicting errors exist.
•
When repeated failures occur.
Survey Utility
Survey Utility, a feature within HP Insight Diagnostics (on page
61
), gathers critical hardware and
software information on ProLiant servers.
This utility supports operating systems that may not be supported by the server. For operating systems
supported by the server, refer to the HP website (
http://www.hp.com/go/supportos
).
If a significant change occurs between data-gathering intervals, the Survey Utility marks the previous
information and overwrites the Survey text files to reflect the latest changes in the configuration.
Survey Utility is installed with every SmartStart-assisted installation or can be installed through the HP PSP
("
ProLiant Support Packs
" on page
64
).
NOTE:
SmartStart version 7.5 and later provides the memory spare part numbers for the server.
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each
event with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:
•
From within HP SIM ("
HP Systems Insight Manager
" on page
59
)
•
From within Survey Utility (on page
62
)
•
From within operating system-specific IML viewers
•
For NetWare: IML Viewer
•
For Windows®: IML Viewer
•
For Linux: IML Viewer Application
•
From within the iLO and iLO 2 user interface
•
From within HP Insight Diagnostics (on page
61
)
For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.
Содержание BL30p - ProLiant - 1 GB RAM
Страница 1: ...HP ProLiant Servers Troubleshooting Guide June 2006 Fifth Edition Part Number 375445 005 ...
Страница 27: ...Diagnostic flowcharts 27 Server and p Class server blade POST problems flowchart ...
Страница 31: ...Diagnostic flowcharts 31 c Class server blade fault indications flowchart ...
Страница 68: ...Software tools and solutions 68 4 Verify the firmware update by checking the version of the current firmware ...
