14 Problem Solving
444
Pro
b
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Solvi
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14
021-440
[Cause]
The communication is disabled in 3G communication by way of 3Gnet-BOX with this
machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
021-500
[Cause]
The following operation is performed when the Auditron mode for the Fax service is
enabled.
z
While a Send Fax job is processing, another job that the Auditron mode is enabled
starts.
z
While another job that the Auditron mode is enabled is processing, a Send Fax job
starts.
[Remedy] Wait for the active job finishes, and start the next job.
021-501
[Cause]
The communication with the EP system via the internet failed.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
021-502
[Cause]
An error occurred while connecting to the EP system via the Internet. There is a problem
with the address of the EP proxy server name.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
021-503
[Cause]
An error occurred while connecting to the EP system via the Internet. There is a problem
with the address of the EP proxy server name.
[Remedy] Check the followings:
z
LAN cable connection
z
DNS server address setting
z
The default gateway setting
z
The subnet mask setting
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-504
[Cause]
An error occurred while connecting to the EP system via the Internet.
[Remedy] Check the followings:
z
LAN cable connection
z
DNS server address setting
z
The default gateway setting
z
The subnet mask setting
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-505
[Cause]
The SSL/TLS communication with the EP server failed.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
Error Code
Cause and Remedy
Содержание ApeosPort-V 4020
Страница 1: ...Administrator Guide ApeosPort V 4020 DocuPrint M465 AP...
Страница 12: ...12...
Страница 36: ...1 Before Using the Machine 36 Before Using the Machine 1...
Страница 52: ...2 Paper and Other Media 52 Paper and Other Media 2...
Страница 68: ...3 Maintenance 68 Maintenance 3...
Страница 90: ...4 Machine Status 90 Machine Status 4...
Страница 138: ...5 Tools 138 Tools 5 Resume Delete by User The job is still suspended until you resume the operation...
Страница 264: ...6 CentreWare Internet Services Settings 264 CentreWare Internet Services Settings 6...
Страница 306: ...9 Scanner Environment Settings 306 Scanner Environment Settings 9...
Страница 318: ...11 Using the Server Fax Service 318 Using the Server Fax Service 11...
Страница 334: ...12 Encryption and Digital Signature Settings 334 Encryption and Digital Signature Settings 12...
Страница 610: ...610 Index...