14 Problem Solving
464
Pro
b
lem
Solvi
n
g
14
027-770
[Cause]
The print job has a problem.
[Remedy] Submit the print job again.
027-771
[Cause]
The hard disk of the server connected to the machine is full.
[Remedy] Delete unnecessary data from the server.
027-772
[Cause]
An error occurred during communication with the SMTP server.
[Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] >
[Connectivity & Network Setup] > [Machine's E-mail Address/Host Name]. If the error
still is not resolved, confirm with your network administrator whether the SMTP server
supports the HELO command.
027-773
[Cause]
An error occurred during communication with the SMTP server.
[Remedy] Wait for a while, and then execute the operation again.
027-774
[Cause]
The specified e-mail address contains unsupported characters.
[Remedy] Specify the e-mail address using only ASCII characters.
027-775
[Cause]
Too many destination addresses have been specified.
[Remedy] Reduce the number of destination addresses. If the error still is not resolved, confirm
with your network administrator whether the SMTP server supports the EHLO command.
027-776
[Cause]
An error occurred during communication with the SMTP server.
[Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] >
[Connectivity & Network Setup] > [Machine's E-mail Address/Host Name]. If the error
still is not resolved, confirm with your network administrator whether the SMTP server
supports the EHLO command.
027-777
[Cause]
The destination SMTP server does not support SMTP-AUTH.
[Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] > [Connectivity & Network
Setup] > [Outgoing/Incoming E-mail Settings] > [SMTP Server Settings].
027-778
[Cause]
The destination SMTP server does not support the SMTP-AUTH system set on the
machine.
[Remedy] Confirm the authentication type supported by the SMTP server with your network
administrator. The machine supports the following authentication types: AUTH GSSAPI
(only for Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH LOGIN, AUTH
CRAM-MD5.
027-779
[Cause]
Failed to authenticate the SMTP server.
[Remedy] Confirm the login name and password set to SMTP-AUTH.
027-796
[Cause]
The received e-mail was discarded because no documents were attached to it. (The
machine is set to print attached documents only.)
[Remedy] To print the mail body or header information also, change settings in the [Properties]
screen of CentreWare Internet Services.
Refer to "12 Computer Operations" > "E-mail Printing" in the User Guide.
027-797
[Cause]
The output destination of the received e-mail is invalid.
[Remedy] Specify a correct output destination, and send the e-mail again.
027-798
[Cause]
The specified document did not exist.
[Remedy] Check the job flow setting.
033-311
033-312
033-313
[Cause]
An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
Error Code
Cause and Remedy
Содержание ApeosPort-V 4020
Страница 1: ...Administrator Guide ApeosPort V 4020 DocuPrint M465 AP...
Страница 12: ...12...
Страница 36: ...1 Before Using the Machine 36 Before Using the Machine 1...
Страница 52: ...2 Paper and Other Media 52 Paper and Other Media 2...
Страница 68: ...3 Maintenance 68 Maintenance 3...
Страница 90: ...4 Machine Status 90 Machine Status 4...
Страница 138: ...5 Tools 138 Tools 5 Resume Delete by User The job is still suspended until you resume the operation...
Страница 264: ...6 CentreWare Internet Services Settings 264 CentreWare Internet Services Settings 6...
Страница 306: ...9 Scanner Environment Settings 306 Scanner Environment Settings 9...
Страница 318: ...11 Using the Server Fax Service 318 Using the Server Fax Service 11...
Страница 334: ...12 Encryption and Digital Signature Settings 334 Encryption and Digital Signature Settings 12...
Страница 610: ...610 Index...