Error Code
439
Pro
b
lem
Solvi
n
g
14
021-406
[Cause]
The SSL certificate of the external server is not correct.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
021-407
[Cause]
Failed to authorize the proxy server while connecting to the EP system via the
Internet.(Receiving HTTP status code 407)
[Remedy] Check the followings:
z
The login user of the EP proxy server
z
The password of the EP proxy server
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-408
[Cause]
A time out error occurred while connecting to the EP system via the Internet.
[Remedy] Check the followings:
z
LAN cable connection
z
DNS server address setting
z
The default gateway setting
z
The subnet mask setting
z
EP proxy server setting (For BB-Direct configuration)
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
Also, when FQDN of the EP communication aggregate server is changed for the EP
communication aggregate server configuration, contact our Customer Support Center.
021-409
[Cause]
An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
021-410
021-411
[Cause]
A communication error occurred while connecting (acquiring the EP certificate) to CA
via the Internet.
[Remedy] Check the followings:
z
LAN cable connection
z
DNS server address setting
z
The default gateway setting
z
The subnet mask setting
z
EP proxy server setting (For BB-Direct configuration)
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
Error Code
Cause and Remedy
Содержание ApeosPort-V 4020
Страница 1: ...Administrator Guide ApeosPort V 4020 DocuPrint M465 AP...
Страница 12: ...12...
Страница 36: ...1 Before Using the Machine 36 Before Using the Machine 1...
Страница 52: ...2 Paper and Other Media 52 Paper and Other Media 2...
Страница 68: ...3 Maintenance 68 Maintenance 3...
Страница 90: ...4 Machine Status 90 Machine Status 4...
Страница 138: ...5 Tools 138 Tools 5 Resume Delete by User The job is still suspended until you resume the operation...
Страница 264: ...6 CentreWare Internet Services Settings 264 CentreWare Internet Services Settings 6...
Страница 306: ...9 Scanner Environment Settings 306 Scanner Environment Settings 9...
Страница 318: ...11 Using the Server Fax Service 318 Using the Server Fax Service 11...
Страница 334: ...12 Encryption and Digital Signature Settings 334 Encryption and Digital Signature Settings 12...
Страница 610: ...610 Index...