14 Problem Solving
406
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14
016-563
[Cause]
The job cannot continue because there is insufficient memory for the Image Extension
Kit.
[Remedy] Select Standard for the image quality. If the error still is not resolved, contact our
Customer Support Center.
016-564
[Cause]
Failed to authenticate the Remote Download server.
[Remedy] Confirm the login name and password to access the Remote Download server. If the
error still is not resolved, contact the Customer Support Center.
016-569
[Cause]
Authentication Agent error
[Remedy] Contact our Customer Support Center.
016-574
[Cause]
The machine failed to transfer data using FTP of the Scan to PC service because the host
or server name of the FTP server could not be resolved when accessing the DNS server.
[Remedy] Confirm the connection to the DNS server. Check whether the FTP server name is
registered correctly on the DNS server.
016-575
[Cause]
The machine failed to transfer data using FTP of the Scan to PC service because the
DNS server address was not registered on the machine.
[Remedy] Specify the correct DNS server address. Or, specify the destination FTP server by using
its IP address.
016-576
[Cause]
The machine failed to transfer data using FTP of the Scan to PC service because it could
not connect to the FTP server.
[Remedy] Ensure that both the destination FTP server and the machine are available for network
communications, by checking the following conditions:
z
The IP address of the server is set correctly.
z
The network cables are plugged in securely.
016-577
[Cause]
Unable to connect to the FTP service of the destination server.
[Remedy] Take one of the following measures:
z
Check whether the FTP service of the server is activated.
z
Check whether the FTP port number of the server is correctly registered on the
machine.
016-578
[Cause]
The machine failed to transfer data using FTP of the Scan to PC service because of
unsuccessful login to the FTP server.
[Remedy] Check whether the login name (user name) and password are correct.
016-579
[Cause]
The machine failed to transfer data using FTP of the Scan to PC service because the
scanned image could not be saved in the FTP server after connection.
[Remedy] Check whether the FTP server's save location is correct.
016-580
[Cause]
The machine failed to transfer data using FTP of the Scan to PC service because the file
or folder name on the FTP server could not be retrieved after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-581
[Cause]
The machine failed to transfer data using FTP of the Scan to PC service because the
suffix of the name of the file or folder exceeded the limit value when the machine was
connected to the server and the name of a file or folder on the server was determined.
[Remedy] Change the file name or forwarding destination folder of the scan server. Also try
moving or deleting the files within the forwarding destination folder.
Error Code
Cause and Remedy
Содержание ApeosPort-V 4020
Страница 1: ...Administrator Guide ApeosPort V 4020 DocuPrint M465 AP...
Страница 12: ...12...
Страница 36: ...1 Before Using the Machine 36 Before Using the Machine 1...
Страница 52: ...2 Paper and Other Media 52 Paper and Other Media 2...
Страница 68: ...3 Maintenance 68 Maintenance 3...
Страница 90: ...4 Machine Status 90 Machine Status 4...
Страница 138: ...5 Tools 138 Tools 5 Resume Delete by User The job is still suspended until you resume the operation...
Страница 264: ...6 CentreWare Internet Services Settings 264 CentreWare Internet Services Settings 6...
Страница 306: ...9 Scanner Environment Settings 306 Scanner Environment Settings 9...
Страница 318: ...11 Using the Server Fax Service 318 Using the Server Fax Service 11...
Страница 334: ...12 Encryption and Digital Signature Settings 334 Encryption and Digital Signature Settings 12...
Страница 610: ...610 Index...