FEI Quanta FEG 250, Руководство пользователя

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Maintenance and Troubleshooting: Troubleshooting
8-15
There are two powerful tools for any system troubleshooting (e.g.
flags in the image, software problems etc.) accessible to a Supervisor:
• The Diagnostics Auto Report saves a zip file with all the logs,
system information, user’s description and screen shots.
• The Simple TAD (Simple Test And Diagnostics) performs many
tests (communication with microscope modules, supply voltages and
electronics boards test for instance) and saves a file with the results.
Generated files are intended to be sent to a local Field Service Engineer.
Note:
If Simple TAD procedure is run prior to Diagnostics Auto Report, the
Simple TAD output file is collected by Diagnostics Auto Report and
zipped together with the logs. Then it’s enough to send only the
Diagnostics Auto Report output file.
DIAGNOSTICS AUTO REPORT
To run this procedure the xT Microscope Server can be stopped or
running.
1. Run the system Start / Programs / FEI Company / User Tools /
Diagnostics Auto Report . Click the Start button.
2. Write down how to reproduce the problem and choose a problem
class (when prompted by the tool).
3. Arrange the screen that you want to capture, e.g. flags in the
image (when prompted by the tool).
4. The tool proceeds with collecting of the system information.
5. The tool creates a file on the PC’s desktop. Send it to a Field
Service Engineer.
6. Close the window.