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Troubleshooting a wet system

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Troubleshooting a damaged system

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Troubleshooting the system battery

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Troubleshooting power supply units

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Troubleshooting power source problems

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Power supply unit problems

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Troubleshooting cooling problems

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Troubleshooting cooling fans

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Troubleshooting system memory

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Troubleshooting an internal USB key

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Troubleshooting an SD card

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Troubleshooting an optical drive

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Troubleshooting a tape backup unit

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Troubleshooting a hard drive

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Troubleshooting a storage controller

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Troubleshooting expansion cards

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Troubleshooting processors

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6 Using system diagnostics................................................................................147

Dell Embedded System Diagnostics

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When to use the Embedded System Diagnostics

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Running the Embedded System Diagnostics from Boot Manager

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Running the Embedded System Diagnostics from the Dell Lifecycle Controller

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System diagnostics controls

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7 Jumpers and connectors................................................................................ 149

System board jumper settings

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System board connectors

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Disabling a forgotten password

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8 Technical specifications..................................................................................153

Dimensions and weight

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Processor specifications

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Expansion bus specifications

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Memory specifications

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Power specifications

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Storage controller specifications

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Drive specifications

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Connectors specifications

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Video specifications

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Expanded operating temperature

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Environmental specifications

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Содержание PowerEdge R330

Страница 1: ...Dell PowerEdge R330 Owner s Manual Regulatory Model E34S Series Regulatory Type E34S001 ...

Страница 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Страница 3: ...o iDRAC 24 Methods of installing the operating system 24 Managing your system remotely 24 Downloading drivers and firmware 24 3 Pre operating system management applications 26 Navigation keys 26 About System Setup 27 Entering System Setup 27 System Setup Main Menu 27 System BIOS screen details 27 System Information screen details 28 Memory Settings screen details 29 Processor Settings screen detai...

Страница 4: ...nside your system 44 Recommended tools 45 Front bezel optional 45 Installing the optional front bezel 45 Removing the optional front bezel 46 System cover 46 Removing the system cover 46 Installing the system cover 47 Inside the system 48 Intrusion switch 51 Removing the intrusion switch 51 Installing the intrusion switch 52 Cooling shroud 52 Removing the cooling shroud 52 Installing the cooling s...

Страница 5: ... carrier 74 Installing a hot swappable hard drive into a hot swappable hard drive carrier 75 Optical drive optional 76 Removing the optional optical drive 76 Installing the optional optical drive 77 Cooling fans 78 Removing the cooling fan blank 78 Installing the cooling fan blank 79 Removing a cooling fan 80 Installing a cooling fan 81 Internal USB memory key optional 82 Replacing the optional in...

Страница 6: ...ing the LED control panel assembly 122 Installing the LED control panel assembly 123 Power interposer board 124 Removing the power interposer board 124 Installing the power interposer board 125 Trusted Platform Module 126 Installing the Trusted Platform Module 126 Re enabling the TPM for BitLocker users 127 Re enabling the TPM for TXT users 127 System board 128 Removing the system board 128 Instal...

Страница 7: ...ooting processors 145 6 Using system diagnostics 147 Dell Embedded System Diagnostics 147 When to use the Embedded System Diagnostics 147 Running the Embedded System Diagnostics from Boot Manager 147 Running the Embedded System Diagnostics from the Dell Lifecycle Controller 147 System diagnostics controls 148 7 Jumpers and connectors 149 System board jumper settings 149 System board connectors 150...

Страница 8: ...9 Getting help 160 Contacting Dell 160 Locating your system Service Tag 160 Documentation feedback 160 8 ...

Страница 9: ... solid state drives SSDs in the optical drive slot Up to four 3 5 inch 2 5 inch with adapter hot swappable hard drives Eight hard drive systems Up to eight 2 5 inch hot swappable hard drives or SSDs Front panel features and indicators Figure 1 Front panel features and indicators four 3 5 inch hot swappable hard drive chassis Table 2 Front panel features and indicators four 3 5 inch hot swappable h...

Страница 10: ...he system identification button to turn the system ID on or off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold the button for more than 15 seconds 4 Video connector Enables you to connect a display to the system 5 LCD menu buttons Enable you to navi...

Страница 11: ... glows when the system power is on The power button controls the power supply output to the system NOTE On ACPI compliant operating systems turning off the system by pressing the power button causes the system to perform a graceful shutdown before power to the system is turned off 2 NMI button Enables you to troubleshoot software and device driver errors when running certain operating systems This...

Страница 12: ... 5 USB connector Enables you to connect USB devices to the system The port is USB 2 0 compliant 6 Optical drive slot Enables you to install an optional slim SATA DVD ROM drive or DVD RW drive 7 LCD menu buttons Enable you to navigate the control panel LCD menu 8 Information tag Contains system information such as service tag NIC MAC address for your reference The information tag is a slide out lab...

Страница 13: ...to locate a particular system within a rack The identification buttons are on the front and back panels When one of these buttons is pressed the LCD panel on the front and the system status indicator on the back flash until one of the buttons is pressed again Press the system identification button to turn the system ID on or off If the system stops responding during POST press and hold the system ...

Страница 14: ...ndicate an error condition The LCD backlight is turned off when the system is in standby mode and can be turned on by pressing either the Select Left or Right button on the LCD panel The LCD backlight remains OFF if LCD messaging is turned off through the iDRAC utility the LCD panel or other tools Figure 4 LCD panel Features 1 Left 2 Select 3 Right Button Description Left Moves the cursor back in ...

Страница 15: ...art the system and run embedded diagnostics ePSA If the hard drives are configured in a RAID array restart the system and enter the host adapter configuration utility program Electrical indicator The indicator flashes amber if the system experiences an electrical error for example voltage out of range or a failed power supply unit PSU or voltage regulator Check the System Event Log or system messa...

Страница 16: ...oller Interface AHCI mode the status indicator on the right side does not function and remains OFF Table 6 Hot swappable hard drive indicators Drive status indicator pattern RAID only Condition Flashes green two times per second Identifying drive or preparing for removal OFF Drive ready for insertion or removal NOTE The drive status indicator remains OFF until all hard drives are initialized after...

Страница 17: ... port optional Enables you to install a dedicated management port card 4 PCIe expansion card slots 2 Enable you to connect PCI Express expansion cards 5 Power supply unit PSU1 and PSU2 Enables you to install up to two 350 W redundant AC power supply units 6 USB connectors Enable you to connect USB devices to the system These ports are USB 3 0 compliant 7 Ethernet connectors Enable you to connect I...

Страница 18: ... setup press and hold the button for more than 15 seconds 9 System identification connector Connects the optional system status indicator assembly through the optional cable management arm 10 Video connector Enables you to connect a VGA display to the system NIC indicator codes Figure 7 NIC indicators 1 link indicator 2 activity indicator Table 8 NIC indicators Convention Indicator pattern Descrip...

Страница 19: ... AC PSU status indicator Convention Power Indicator Pattern Condition A Green A valid power source is connected to the PSU and the PSU is operational B Flashing green When the PSU firmware is being updated the PSU handle flashes green CAUTION Do not disconnect the power cord or unplug the PSU when updating firmware If firmware update is interrupted the PSUs will not function You must roll back the...

Страница 20: ...s not supported and triggers a mismatch E Not lit Power is not connected Documentation matrix The documentation matrix provides information on documents that you can refer to for setting up and managing your system Table 10 Documentation matrix To See the Install your system into a rack Rack documentation included with your rack solution Set up your system and know the system technical specificati...

Страница 21: ...s Check the event and error messages generated by the system firmware and agents that monitor system components Dell Event and Error Messages Reference Guide at Dell com openmanagemanuals OpenManage software Accessing system information by using QRL You can use the Quick Resource Locator QRL to get immediate access to the information about your system Prerequisites Ensure that your smartphone or t...

Страница 22: ...22 ...

Страница 23: ...ettings utility Dell Lifecycle Controller Dell OpenManage Deployment Toolkit Server LCD panel You can use the default iDRAC IP address 192 168 0 120 to configure the initial network settings including setting up DHCP or a static IP for iDRAC NOTE To access iDRAC ensure that you install the iDRAC port card or connect the network cable to the Ethernet connector 1 on the system board You can configur...

Страница 24: ...tation at Dell com operatingsystemmanuals Dell Lifecycle Controller see the Dell Lifecycle Controller documentation at Dell com idracmanuals Dell OpenManage Deployment Toolkit see the Dell OpenManage documentation at Dell com openmanagemanuals OpenManage software For information on the list of operating systems supported on your system see the operating system s support matrix at Dell com ossuppor...

Страница 25: ... If you do not have the Service Tag select Automatically detect my Service Tag for me to enable the system to automatically detect your service tag or select your product from the Product Selection page 3 Click Get drivers and downloads The drivers that are applicable to your selection are displayed 4 Download the drivers that you need to a USB drive CD or DVD 25 ...

Страница 26: ...Controller F11 Enables you to enter Boot Manager F12 Enables you to enter PXE Boot Page Up Enables you to move to the previous screen Page Down Enables you to move to the next screen Up arrow Enables you to move to the previous field Down arrow Enables you to move to the next field Enter Enables you to type a value in the selected field if applicable Spacebar Enables you to expand or collapse a dr...

Страница 27: ...iption System BIOS Enables you to configure BIOS settings iDRAC Settings Enables you to configure iDRAC settings The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI You can enable or disable various iDRAC parameters by using the iDRAC settings utility For more information about this utility see Integrated Dell Remote Access Controller User s Guide ...

Страница 28: ...rd Trusted Platform Module TPM security It also manages the power and NMI buttons on the system Miscellaneous Settings Displays options to change the system date time and so on System Information screen details You can use the System Information screen to view system properties such as Service Tag system model name and the BIOS version To view the System Information screen click System Setup Main ...

Страница 29: ...essor Settings screen details You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology hardware prefetcher and logical processor idling To view the Processor Settings screen click System Setup Main Menu System BIOS Processor Settings The Processor Settings screen details are explained as follows Option Descri...

Страница 30: ...per Processor Controls the number of enabled cores in each processor This option is set to All by default Processor 64 bit Support Specifies if the processor s support 64 bit extensions Processor Core Speed Displays the maximum core frequency of the processor Processor 1 The following settings are displayed for each processor installed in the system Option Description Brand Displays the brand name...

Страница 31: ...d drive This field is undefined for removable media devices such as optical drives Port C For AHCI or RAID mode BIOS support is always enabled Option Description Model Displays the drive model of the selected device Drive Type Displays the type of drive attached to the SATA port Capacity Displays the total capacity of the hard drive This field is undefined for removable media devices such as optic...

Страница 32: ...sables the BIOS Boot Settings menu Setting this field to BIOS disables the UEFI Boot Settings menu CAUTION Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode If the operating system supports UEFI you can set this option to UEFI Setting this field to BIOS allows compatibility with non UEFI operating systems This option is set t...

Страница 33: ...een click System Setup Main Menu System BIOS Network Settings UEFI ISCSI Settings The UEFI ISCSI Settings screen details are explained as follows Option Description ISCSI Initiator Name Specifies the name of the iSCSI initiator iqn format ISCSI Device n n 1 to 4 Enables or disables the iSCSI device When disabled a UEFI boot option is created for the iSCSI device automatically Integrated Devices sc...

Страница 34: ... your operating system When this option is set to Enabled the operating system initializes the timer When this option is set to Disabled the default the timer does not have any effect on the system Memory Mapped I O above 4 GB Enables or disables the support for PCIe devices that require large amounts of memory This option is set to Enabled by default Slot Disablement Enables or disables the avail...

Страница 35: ...115200 by default Remote Terminal Type Sets the remote console terminal type This option is set to VT 100 VT 220 by default Redirection After Boot Enables or disables the BIOS console redirection when the operating system is loaded This option is set to Enabled by default System Profile Settings screen details You can use the System Profile Settings screen to enable specific system performance set...

Страница 36: ...tor Mwait Enables the Monitor Mwait instructions in the processor This option is set to Enabled for all system profiles except Custom by default NOTE This option can be disabled only if the C States option in the Custom mode is set to disabled NOTE When C States is set to Enabled in the Custom mode changing the Monitor Mwait setting does not impact the system power or performance System Security S...

Страница 37: ...tion is set to Disabled by default AC Power Recovery Sets how the system behaves after AC power is restored to the system This option is set to Last by default AC Power Recovery Delay Sets the time delay for system power up after AC power is restored to the system This option is set to Immediate by default User Defined Delay 60s to 240s Sets the User Defined Delay option when the User Defined opti...

Страница 38: ...he asset tag and changing the system date and time To view the Miscellaneous Settings screen click System Setup Main Menu System BIOS Miscellaneous Settings The Miscellaneous Settings screen details are explained as follows Option Description System Time Enables you to set the time on the system System Date Enables you to set the date on the system Asset Tag Displays the asset tag and enables you ...

Страница 39: ...e to boot from Launch System Setup Enables you to access System Setup Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program System Utilities Launches System Utilities menu such as System Diagnostics and UEFI shell About Dell Lifecycle Controller Dell Lifecycle Controller enables you to perform tasks such as configuring BIOS and hardware settings deplo...

Страница 40: ...ating a system and setup password Prerequisites Ensure that the password jumper is enabled For more information see System board jumper settings Ensure that the Password Status is set to Unlocked For more information see System Security Settings screen NOTE The password jumper enables or disables the system password and setup password features For more information about the password jumper setting...

Страница 41: ...d the Password Status is set to Unlocked before attempting to delete or change the existing system or setup password NOTE You cannot delete or change an existing system or setup password if the Password Status is set to Locked Steps 1 To enter System Setup press F2 immediately after a turning on or restarting your system 2 On the System Setup Main Menu screen click System BIOS System Security 3 On...

Страница 42: ...bedded systems management throughout the server s lifecycle The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system NOTE Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller For more information about setting up the Dell Lifecycle Controller configuring hardware and fi...

Страница 43: ...AC Settings Thermal 2 Under SYSTEM THERMAL PROFILE Thermal Profile select one of the following options Default Thermal Profile Settings Maximum Performance Performance Optimized Minimum Power Performance per Watt Optimized 3 Under USER COOLING OPTIONS set the Fan Speed Offset Minimum Fan Speed and Custom Minimum Fan Speed 4 Click Back Finish Yes 43 ...

Страница 44: ...ur warranty Read and follow the safety instructions that came with the product NOTE Dell recommends that you always use a static mat and static strap while working on components inside the system NOTE To ensure proper operation and cooling all bays in the system must be populated always with either a component or with a blank Before working inside your system 1 Ensure that you follow the Safety in...

Страница 45: ...e optional front bezel Installing the system cover Recommended tools You need the following tools to perform the installation and removal procedures Phillips 2 screwdriver Plastic scribe Wrist grounding strap connected to ground Front bezel optional Installing the optional front bezel 1 Locate and remove the bezel key NOTE The bezel key is attached to the back of the bezel 2 Hook the right end of ...

Страница 46: ...pull the bezel away from the system System cover Removing the system cover Prerequisites 1 Ensure that you follow the Safety instructions 2 Turn off the system including any attached peripherals 3 Disconnect the system from the electrical outlet and peripherals 4 If installed remove the front bezel Steps 1 Turn the latch release lock to the unlock position 2 Lift the latch and rotate the latch tow...

Страница 47: ...m cover Prerequisites Ensure that you follow the Safety instructions Steps 1 Align the slots of the system cover with the tabs on the chassis 2 Push the system cover latch down to move the system cover into the closed position The system cover slides forward and the tabs on the system cover engage with the slots on the chassis The system cover latch locks into place when the system cover engages w...

Страница 48: ...3 Turn on the system including any attached peripherals Related Tasks Installing the optional front bezel Inside the system Figure 11 Inside the system with four 3 5 inch hot swappable hard drives 1 hard drive backplane 2 power interposer board 3 power supply unit 2 4 expansion card riser 48 ...

Страница 49: ...ontrol panel assembly Figure 12 Inside the system with eight 2 5 inch hard drives 1 optical drive optional 2 hard drive backplane 3 power interposer board 4 power supply unit 2 5 expansion card riser 6 memory module socket 4 7 processor 8 system board 9 cooling fan 4 10 intrusion switch 11 hard drive 8 12 control panel assembly 49 ...

Страница 50: ... 1 hard drive 4 2 power interposer board 3 power supply unit 2 4 expansion card riser 5 memory module socket 4 6 processor 7 system board 8 cooling fan 4 9 intrusion switch 10 optional optical drive or 1 8 inch solid state drives optional 11 control panel assembly 50 ...

Страница 51: ...llow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Disconnect the intrusion switch cable from the connector on the system board 2 Remove the cable from the cable routing latch 3 Using a plastic scribe slide the intrusion switch and remove it from under the intrusion swit...

Страница 52: ...sion switch cable through the cable routing tab 4 Connect the intrusion switch cable to the connector on the system board Next steps Follow the procedure listed in After working inside your system Cooling shroud Removing the cooling shroud Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized i...

Страница 53: ...rs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Align th...

Страница 54: ...uration Optimized Maximum supported memory module frequency of the processors The system contains four memory sockets two sets of 2 sockets each Each 2 socket set is organized into one channel In each 2 socket set the first socket release lever is marked white and the second socket release lever is marked black Figure 16 Memory socket locations on the system board Memory channels are organized as ...

Страница 55: ... different capacities populate the sockets with memory modules with the highest capacity first For example if you want to mix 4 GB and 8 GB DIMMs populate 8 GB DIMMs in the sockets with white release levers and 4 GB DIMMs in the sockets with black release levers Memory modules of different capacities can be mixed provided other memory population rules are followed for example 4 GB and 8 GB memory ...

Страница 56: ... Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud WARNING The memory modules are hot to touch for some time after the system has been powered down Allow the memory modules to cool before handling them ...

Страница 57: ... shroud Installing the cooling shroud Installing a memory module Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your w...

Страница 58: ...odule blank is installed in the socket remove it NOTE The procedure to remove a memory module blank is similar to the procedure to remove a memory module NOTE Retain the removed memory module blank s for future use 3 Align the edge connector of the memory module with the alignment key of the memory module socket and insert the memory module in the socket NOTE The memory module socket has an alignm...

Страница 59: ... Related Tasks Removing the cooling shroud Installing the cooling shroud Hard drives Your system supports enterprise class hard drives Enterprise class drives are designed for 24x7 operating environment Selecting the correct drive class enables the critical areas of quality functionality performance and reliability to be optimized for the target implementation Choosing the right drive type depends...

Страница 60: ...rd drives and two optional 1 8 inch SSDs in the optical drive slot Eight hard drive systems Up to eight 2 5 inch hot swappable hard drives SSDs NOTE SAS SATA hard drives cannot be mixed in a system The hot swappable hard drives connect to the system board through the hard drive backplane Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots Re...

Страница 61: ...and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions 2 If installed remove the front bezel Steps Insert the hard drive b...

Страница 62: ...ove the front bezel Steps Press the release button and slide the hard drive carrier blank out of the hard drive slot Figure 20 Removing and installing a 3 5 inch hot swappable hard drive carrier blank 1 hard drive carrier blank 2 release button Next steps If removed install the front bezel Related Tasks Removing the optional front bezel Installing the optional front bezel Installing a 3 5 inch hot...

Страница 63: ...our product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions 2 Follow the procedure listed in Before working inside your system NOTE The empty cabled hard drive carr...

Страница 64: ... cabled hard drive carrier Removing a cabled hard drive from a hard drive carrier Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not ...

Страница 65: ... a 3 5 inch cabled hard drive carrier Installing a cabled hard drive into a hard drive carrier Installing a 3 5 inch cabled hard drive carrier Installing a cabled hard drive into a hard drive carrier Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as direc...

Страница 66: ...due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Press the release tab on the hard drive carrier and slide the hard drive carrier out of the system 2 Install the hard drive into ...

Страница 67: ... storage controller If the hard drive is online the green activity or fault indicator flashes when the hard drive is turned off You can remove the hard drive when the hard drive indicators turn off CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system NOTE Hot swappable hard drives are supplied ...

Страница 68: ...damage the partially installed carrier s shield spring and make it unusable CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable hard drive is installed and the system is powered on the hard drive automatically begins to rebuild Make absolutely sure that...

Страница 69: ...s 2 Follow the procedure listed in Before working inside your system Steps 1 Disconnect the power and data cables from the back of the solid state drives SSDs 2 If required disconnect the power and data cables from the system board Observe the routing of the power and data cables inside the chassis as you remove them from the system board and the optical drive You must route these cables properly ...

Страница 70: ...ed Tasks Installing the optional 1 8 inch solid state drives Installing the optional optical drive Installing the optional 1 8 inch solid state drives Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and suppor...

Страница 71: ... 8 inch solid state drives Installing a 2 5 inch hot swappable hard drive into a 3 5 inch hard drive adapter Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not...

Страница 72: ...cumentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions 2 Keep the Phillips 2 screwdriver ready 3 Remove the 3 5 inch hard drive adapter from the 3 5 inch hot swappable hard ...

Страница 73: ...nch hard drive adapter into the 3 5 inch hot swappable hard drive carrier with the connector end of the hard drive toward the back of the 3 5 inch hot swappable hard drive carrier 2 Align the screw holes on the 3 5 inch hard drive adapter and the 3 5 inch hard drive with the holes on the 3 5 inch hot swappable hard drive carrier 3 Install the screws to secure the 3 5 inch hard drive adapter to the...

Страница 74: ...e from a 3 5 inch hard drive adapter Removing a hot swappable hard drive from a hard drive carrier Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorize...

Страница 75: ... perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit i...

Страница 76: ... support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions 2 Follow the procedure listed in Before working inside your system NOTE Observe the routing of the power and data cables inside the chassis as you remove them from the system board an...

Страница 77: ...m 3 Follow the procedure listed in After working inside your system Related References Supported hard drive configurations Related Tasks Installing the optional optical drive Installing the optional 1 8 inch solid state drives Installing the optional optical drive The procedure for installing an optical drive and optical drive blank is the same Prerequisites CAUTION Many repairs may only be done b...

Страница 78: ...ar fan you can easily identify and replace the proper fan by noting down the fan numbers provided on the cooling fans The following table shows the number of fans required for different system configurations Table 13 Number of fans based on system configuration System configuration Number of fans Systems with four 3 5 inch hard drives or four 2 5 inch hard drives with adapter 3 Systems with four 3...

Страница 79: ...ooling fan blank Installing the cooling fan blank Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read an...

Страница 80: ...irs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE The procedure for removing each fan is identical 1 Ensure that you follow the Safety instructions 2 Follow the procedure liste...

Страница 81: ...nly be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE The procedure for install...

Страница 82: ... USB connector is located on the system board Related References System board connectors Replacing the optional internal USB memory key Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage d...

Страница 83: ...nsion card riser Installing the expansion card riser Expansion cards and expansion card riser NOTE A System Event Log SEL is logged if an expansion card riser is unsupported or missing It does not prevent your system from turning on and no BIOS POST message or F1 F2 pause is displayed NOTE The expansion card riser is optional for systems with four hard drives Expansion card installation guidelines...

Страница 84: ...alling expansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority must be installed first using the slot priority indicated All other expansion cards must be installed in card priority and slot priority order Table 16 Expansion card installation order Card priority Card type Slot priority Maximum allowed 1 RAID PowerEdge RAID Controller PERC H730 and ...

Страница 85: ...ertified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions...

Страница 86: ...Installing the expansion card riser Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the s...

Страница 87: ...or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Disconnect any cables connected to the expansion card or expansion card riser 4 If install...

Страница 88: ... certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructio...

Страница 89: ...or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the expansion card riser 4 Keep the Phillips 2 screwdr...

Страница 90: ...d 4 LED cable connector on the PERC card 5 PERC card LED cable 6 PERC card connector 7 LED cable connector on the system board Next steps 1 Install the internal PERC card 2 Install the expansion card riser 3 Follow the procedure listed in After working inside your system Related Tasks Removing the expansion card riser Installing the expansion card riser Installing the internal PERC card Installing...

Страница 91: ...d Tasks Removing the expansion card riser Installing the expansion card riser iDRAC port card optional The iDRAC port card consists of the SD vFlash card slot and an iDRAC port The iDRAC port card features a dedicated NIC port and is used for remote advanced management of the system through the network An SD vFlash card is a Secure Digital SD card that plugs into the SD vFlash card slot in the iDR...

Страница 92: ...ple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep ...

Страница 93: ...n the chassis 7 iDRAC port card connector 8 iDRAC port card holder Next steps 1 Install the iDRAC port card 2 Install the cooling shroud 3 If disconnected reconnect the network cable 4 Follow the procedure listed in After working inside your system Related Tasks Removing the cooling shroud Installing the optional iDRAC port card Installing the cooling shroud 93 ...

Страница 94: ...stem board 3 Tighten the screw that secures the iDRAC port card holder to the system board Next steps 1 Install the cooling shroud 2 If disconnected reconnect the network cable 3 Follow the procedure listed in After working inside your system Related Tasks Removing the cooling shroud Installing the cooling shroud Internal dual SD module optional The Internal Dual SD Module IDSDM card provides two ...

Страница 95: ...to enabled in System Setup CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that...

Страница 96: ... on the system board 4 If installed remove the SD card s Steps Hold the pull tab and pull the IDSDM out of the chassis Figure 39 Removing and installing the Internal Dual SD Module IDSDM 1 Internal Dual SD module 2 LED status indicator 2 3 SD card 2 4 SD card slot 2 5 SD card slot 1 6 IDSDM connector The following table describes the IDSDM indicator codes 96 ...

Страница 97: ...orm troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions 2 Follow the procedure listed in Before working...

Страница 98: ...his is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians 1 Ensure that you follow the Safety instructions 2 Keep the Phillips 2 screwdriver ready 3 Follow the procedure listed in Before working inside your system 4 Remove the cooling shroud WARNING The heat sink and processor are hot to the touch for some time after the ...

Страница 99: ...form troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE This is a Field Replaceable Unit FRU Removal and installation procedures should be perform...

Страница 100: ...er by pushing the lever down and out from under the tab on the processor shield 2 Lift the lever upward until the processor shield lifts CAUTION The processor socket pins are fragile and can be permanently damaged Be careful not to bend the pins in the processor socket when removing the processor out of the socket 3 Lift the processor out of the socket NOTE After removing the processor place it in...

Страница 101: ...nk Installing the processor Installing the heat sink Installing the cooling shroud Installing the processor Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not ...

Страница 102: ...processor with the socket keys CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket CAUTION Positioning the processor incorrectly can permanently damage the system board or the processor Be careful not to bend the pins in the socket 4 Align the pin 1 indicator of the processor with the triangle on the socket 5 Place the process...

Страница 103: ...service technicians 1 Ensure that you follow the Safety instructions 2 Keep the Phillips 2 screwdriver ready 3 Follow the procedure listed in Before working inside your system 4 Remove the cooling shroud 5 Install the processor Steps 1 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 2 Use the thermal grease syringe included with ...

Страница 104: ...revent overtightening tighten the retention screw until resistance is felt The screw tension must not be more than 6 in lb 6 9 kg cm 6 Repeat the procedure for the remaining two screws Next steps 1 Install the cooling shroud 2 Follow the procedure listed in After working inside your system 3 While booting press F2 to enter System Setup and check that the processor information matches the new syste...

Страница 105: ...he active PSU can also activate the sleeping PSU The default PSU settings are as follows If the load on the active PSU is more than 50 then the redundant PSU is switched to the active state If the load on the active PSU falls below 20 then the redundant PSU is switched to the sleep state You can configure the hot spare feature by using the iDRAC settings For more information about iDRAC settings s...

Страница 106: ...t power supply unit Installing the power supply unit blank Installing a redundant power supply unit Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authoriz...

Страница 107: ...ping or hot adding a new PSU in a system with two PSUs allow several seconds for the system to recognize the PSU and determine its status The PSU status indicator turns green to signify that the PSU is functioning properly Related Tasks Removing the power supply unit blank Removing the power supply unit blank Prerequisites Ensure that you follow the Safety instructions Steps If you are installing ...

Страница 108: ...he PSU blank with the PSU bay and push the PSU blank into the chassis until it clicks into place System battery Replacing the system battery Prerequisites 1 Ensure that you follow the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the expansion card riser 4 Keep the plastic scribe ready WARNING There is a danger of a new battery exploding if it is i...

Страница 109: ...service technicians Steps 1 Locate the battery socket For more information see System board connectors CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 2 Use a plastic scribe to pry out the system battery as shown in the following illustration Figure 46 Removing the system battery 1 plastic scribe 2 positive side of the b...

Страница 110: ... troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the syst...

Страница 111: ...four 3 5 inch or four 2 5 inch hard drive SAS SATA backplane 1 guide pin 2 2 hard drive or SSD backplane 3 release tab 2 4 backplane power cable 5 backplane signal cable 6 SAS A connector on the backplane 7 hard drive or SSD connector 4 111 ...

Страница 112: ...system board 3 optical drive power cable connector on the system board 4 system board 5 optical drive SATA connector on the system board 6 SAS connector on the system board 7 cable routing clip 8 backplane 9 optical drive 10 SAS connector on the backplane 11 signal cable connector on the backplane 12 power cable connector on the backplane 112 ...

Страница 113: ...installing the eight 2 5 inch SAS SATA backplane 1 hard drive SSD backplane 2 backplane power cable 3 backplane signal cable 4 SAS A cable connector 5 release tab 2 6 SAS B cable connector 7 hard drive or SSD connector 8 113 ...

Страница 114: ... PERC card 5 signal cable connector on the system board 6 optical drive power cable connector on the system board 7 system board 8 optical drive SATA connector on the system board 9 backplane 10 SAS B connector on the backplane 11 SAS A connector on the backplane 12 optical drive 13 power cable connector on the backplane 14 signal cable connector on the backplane 114 ...

Страница 115: ...ed hard drives 1 system board 2 optical drive SATA connector on the system board 3 SAS connector on the system board 4 cable routing clip 5 optical drive 6 cabled hard drive 4 7 hard drive and optical drive power connector on the system board 115 ...

Страница 116: ...ves and PERC card 1 hard drive and optical drive power connector on the system board 2 Connector A on the PERC card 3 PERC card 4 system board 5 optical drive SATA connector on the system board 6 cable routing clip 7 optical drive 8 cabled hard drive 4 116 ...

Страница 117: ...rd drive SSD power cable connector on the system board 2 system board 3 optical drive solid state drive SSD SATA connector on the system board 4 SATA0 3 connector on the system board 5 SATA SSD connector on the system board 6 cable routing clip 7 1 8 inch SSD 2 8 cabled hard drive 4 117 ...

Страница 118: ...4 system board 5 optical drive solid state drive SATA connector on the system board 6 SATA SSD connector on the system board 7 cable routing latch 8 1 8 inch SSD 2 9 cabled hard drive 4 Next steps 1 Install the hard drive backplane 2 Follow the procedure listed in After working inside your system Related Tasks Removing a hot swappable hard drive carrier Installing the hard drive backplane 118 ...

Страница 119: ...ps 1 Install the hard drives in their original locations 2 Follow the procedure listed in After working inside your system Related Tasks Installing a hot swappable hard drive carrier Control panel assembly Removing the LCD control panel assembly Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as author...

Страница 120: ...ontrol panel board away from the chassis Figure 56 Removing and installing the LCD control panel four 3 5 inch hot swappable hard drive chassis 1 LCD control panel 2 notches 6 3 display module cable retention clip 4 display module cable 5 tabs on the LCD control panel 6 120 ...

Страница 121: ...airs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you fo...

Страница 122: ...y Read and follow the safety instructions that came with the product 1 Ensure that you follow the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Disconnect the cables connected to the control panel module CAUTION Do not use excessive force when removing the control panel as it can damage the connectors Steps 1 For cabled hard drive chassis perform the foll...

Страница 123: ...ED control panel assembly Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety inst...

Страница 124: ...bleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE The power interposer board is present only in systems that support redundant power supplies 1 Ensur...

Страница 125: ...ure listed in After working inside your system Related Tasks Removing a redundant power supply unit Installing the power interposer board Installing the power interposer board Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or tel...

Страница 126: ...phic binding and it cannot be re installed or installed on another system board NOTE This is a Field Replaceable Unit FRU Removal and installation procedures must be performed only by Dell certified service technicians Installing the Trusted Platform Module Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repai...

Страница 127: ...the system board Re enabling the TPM for BitLocker users Initialize the TPM For more information about initializing the TPM see http technet microsoft com en us library cc753140 aspx The TPM Status changes to Enabled Activated Re enabling the TPM for TXT users 1 While booting your system press F2 to enter System Setup 2 In the System Setup Main Menu click System BIOS System Security Settings 3 In ...

Страница 128: ...recovery key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives CAUTION Do not attempt to remove the TPM plug in module from the system board After the TPM plug in module is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM p...

Страница 129: ...ding a memory module processor or other components hold the system board by its edges only Figure 62 Removing and installing the system board 1 touch point 2 2 screw 8 3 system board Next steps 1 Install the system board 2 Follow the procedure listed in After working inside your system Related Tasks Removing the cooling shroud Removing a memory module 129 ...

Страница 130: ...le placing the system board into the chassis 1 Ensure that you follow the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the Phillips 2 screwdriver ready Steps 1 Hold the system board by its edges and orient it toward the back of the chassis 2 Lower the system board into the chassis until the connectors at the back of the system board align with the s...

Страница 131: ... the system configuration data after replacing the system board All data is automatically backed up in a backup flash device If BIOS detects a new system board and the Service Tag in the backup flash device BIOS prompts the user to restore the backup information 1 Turn on the system If BIOS detects a new system board and if the Service Tag is present in the backup flash device BIOS displays the Se...

Страница 132: ... empty Ensure that you enter the correct service tag After the service tag is entered it cannot be updated or changed 5 Click Ok 6 Import your new or existing iDRAC Enterprise license For more information see the Integrated Dell Remote Access Controller User s Guide at Dell com idracmanuals 132 ...

Страница 133: ...his issue you must boot to the same boot mode in which you installed the operating system For all other startup issues note the system messages that appear on the screen Troubleshooting external connections Before troubleshooting any external devices ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices Troublesh...

Страница 134: ...is not accessible reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings 12 In the IDRAC Settings Utility ensure that USB Management Port Mode is configured as Automatic or Standard OS Use 13 Reconnect and turn on each USB device one at a time 14 If a USB device causes the same problem turn off the device replace the USB cable with a known good cable and turn on...

Страница 135: ...eripheral devices connected to the serial port 2 Swap the serial interface cable with a known working cable and turn on the system and the serial device If the problem is resolved replace the interface cable with a known working cable 3 Turn off the system and the serial device and swap the serial device with a compatible device 4 Turn on the system and the serial device Next steps If the problem ...

Страница 136: ...rranty Read and follow the safety instructions that came with the product Steps 1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 2 Remove the system cover 3 Remove the following components from the system hard drives hard drive backplane USB memory key hard drive tray cooling shroud expansion card risers if present expansion cards power supply uni...

Страница 137: ...re that all cables are properly connected 5 Install the system cover 6 Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the tests fail see Getting Help Troubleshooting the system battery Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in ...

Страница 138: ...ug in another working PSU to ensure that the system board is not faulty 3 Ensure that no loose connections exist For example loose power cables 4 Ensure that the power source meets applicable standards 5 Ensure that there are no short circuits 6 Have a qualified electrician check the line voltage to ensure that it meets the required specifications Power supply unit problems 1 Ensure that no loose ...

Страница 139: ... Hardware Fans Setup 2 From the Fan Speed Offset drop down list select the cooling level needed or set the minimum fan speed to a custom value From F2 System Setup 1 Select iDRAC Settings Thermal and set a higher fan speed from the fan speed offset or minimum fan speed From RACADM commands 1 Run the command racadm help system thermalsettings For more information see the Integrated Dell Remote Acce...

Страница 140: ...screen If an error message is displayed indicating a fault with a specific memory module go to step 12 4 Enter System Setup and check the system memory setting Make any changes to the memory settings if needed If the memory settings match the installed memory but the problem still persists go to step 12 5 Turn off the system and attached peripherals and disconnect the system from the electrical ou...

Страница 141: ...om the electrical outlet 3 Remove the system cover 4 Locate the USB key and reseat it 5 Install the system cover 6 Turn on the system and attached peripherals and check if the USB key is functioning 7 If the problem is not resolved repeat step 2 and step 3 8 Insert a known working USB key 9 Install the system cover Next steps If the problem is not resolved see Getting Help Troubleshooting an SD ca...

Страница 142: ...SD card to the secondary SD card Troubleshooting an optical drive Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your ...

Страница 143: ...er e Turn on the system and attached peripherals 6 Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If you cannot resolve the problem see Getting Help Troubleshooting a hard drive Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your produ...

Страница 144: ... Run the appropriate diagnostic test For more information see Using system diagnostics 2 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 3 Remove the system cover 4 Verify that the installed expansion cards are compliant with the expansion card installation guidelines 5 Ensure that each expansion card is firmly seated in its connector 6 Install the...

Страница 145: ...m cover 9 Remove all expansion cards installed in the system 10 Install the system cover 11 Run the appropriate diagnostic test For more information see Using system diagnostics If the tests fail see Getting Help 12 For each expansion card you removed in step 8 perform the following steps a Turn off the system and attached peripherals and disconnect the system from the electrical outlet b Remove t...

Страница 146: ...t the processor and heat sink are properly installed 5 Install the system cover 6 Run the appropriate diagnostic test For more information see Using system diagnostics 7 If the problem persists see Getting Help 146 ...

Страница 147: ...nal test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing When to use the Embedded System Diagnostics Run the Embedded System Diagnostics ePSA if your system does boot Running the Embedded System Diagnostics from Boot Manager 1 When the s...

Страница 148: ...all detected devices Results Displays the results of all tests that are executed System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 148 ...

Страница 149: ...zed by Dell is not covered by your warranty Read and follow the safety instructions that came with the product For information about resetting the password jumper to disable a password see Disabling a forgotten password Table 18 System Board Jumper settings Jumper Setting Description PWRD_EN default The password feature is enabled pins 1 2 The password feature is disabled pins 2 3 NVRAM_CLR defaul...

Страница 150: ..._SIG Backplane signal connector 3 CTRL_PNL Control panel interface connector 4 PIB_CONN Power connector 5 R_INTRUSION Intrusion switch connector 6 BATTERY Battery connector 7 PCIE_G3_X4 Internal PERC connector 8 PCIE_G3_X8 Riser card connector 9 INT_USB_3 0 Internal USB connector 3 0 10 AMEA iDRAC port card connector 11 DIMMs Memory module sockets 150 ...

Страница 151: ...ites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product...

Страница 152: ...d peripherals and disconnect the system from the electrical outlet 7 Remove the system cover 8 Move the jumper on the system board jumper from pins 1 and 2 to pins 2 and 3 9 Install the system cover 10 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals 11 Assign a new system or setup password 152 ...

Страница 153: ... mm 17 09 inch Depth without bezel 610 mm 24 inch Maximum weight for four hard drive chassis 13 8 kg 30 42 lbs Maximum weight for eight hard drive chassis 13 4 kg 29 54 lbs Empty weight for four hard drive chassis 6 0 kg 13 22 lbs Empty weight for eight hard drive chassis 6 4 kg 14 1 lbs Processor specifications Processor Specification Type One Intel E3 1200 V5 series 153 ...

Страница 154: ... x4 link for PERC card PCIE_G3_X8 One x8 link for riser Memory specifications Memory Specification Architecture 1600 MT s 1866 MT s or 2133 MT s DDR4 Unbuffered DIMMs Support for advanced ECC or memory optimized operation Memory module sockets Four 288 pin sockets Memory module capacities UDIMM 4 GB single rank 8 GB single and dual rank 16 GB single and dual rank Minimum RAM 4 GB Maximum RAM 64 GB...

Страница 155: ...C documentation at Dell com storagecontrollermanuals Drive specifications Drives Specification Eight hard drive systems Up to eight 2 5 inch hot swappable SAS SATA SATA SSD or Nearline SAS hard drives Four hard drive systems Up to four 3 5 inch cabled hard drives or Up to four 3 5 inch hot swappable SAS SATA or Nearline SAS hard drives or Up to four 2 5 inch hot swappable SAS SATA SATA SSD or Near...

Страница 156: ...GA NOTE The front VGA port is available only with the rack configuration Internal connectors Specification USB One 9 pin USB 3 0 compliant Internal Dual SD Module Two optional flash memory card slots with the internal SD module NOTE One card slot is dedicated for redundancy Video specifications Video Specification Video type Integrated Matrox G200 Video memory 16 MB shared Expanded operating tempe...

Страница 157: ...lb temperature by 1 C per 125 m above 950 m 1 F per 228 ft Expanded Operating Temperature Restrictions The operating temperature specified is for a maximum altitude of 3048 m 10 000 ft Non redundant power supply units are not supported Non Dell qualified peripheral cards and or peripheral cards greater than 25 W are not supported Do not perform a cold startup below 5 C Enable processor performance...

Страница 158: ... Up to 35 C 95 F Maximum temperature is reduced by 1 C 300 m 1 F 547 ft above 950 m 3 117 ft The following section defines the limits to help avoid IT equipment damage and or failure from particulates and gaseous contamination If the levels of particulates or gaseous pollution are beyond the specified limits and cause equipment damage or failure you may need to rectify the environmental conditions...

Страница 159: ...t have a deliquescent point less than 60 relative humidity NOTE Applies to data center and non data center environments Gaseous contamination Specifications Copper coupon corrosion rate 300 Å month per Class G1 as defined by ANSI ISA71 04 1985 Silver coupon corrosion rate 200 Å month as defined by AHSRAE TC9 9 NOTE Maximum corrosive contaminant levels measured at 50 relative humidity 159 ...

Страница 160: ...splayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed Locating your system Service Tag Your system is identified by a unique Express Service Code and Service Tag number The Express Service Code and Service Tag are found on the front of the system by pulling out the inf...

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