138
Media Application Controller Operation Guide
Chapter 12: Support and Troubleshooting
If you are having trouble with your MC, these sections can either resolve the problem or
provide useful troubleshooting information for our technical support personnel.
12.1 Support
Avid maintains a support section for the MC on our website:
http://www.avid.com/proseriessupport
. This page has the latest versions of:
• the EuCon software (for both workstations and the MC);
• this manual;
• constantly expanding FAQ section.
If you cannot find an answer for your question in this manual, consult the FAQ section
to see if it is answered there.
Those who purchased their MC through a VAR (
value-added reseller
) are supported by
that reseller.
12.2 Troubleshooting
If you are having problems with your MC or System-5 MC:
1.
Look for a solution in the
Common Issues
and Solutions section below.
2.
Then try the Avid website’s FAQ or technical bulletins.
3.
If you still are unable to solve your issue, contact your VAR (if applicable) or Avid
for support.
Содержание MC Pro
Страница 1: ...MC Pro Operation Guide Version 2 5 6 ...
Страница 27: ...Media Application Controller Operation Guide Installation and Configuration 18 ...
Страница 33: ...Media Application Controller Operation Guide Main Touchscreen 24 ...
Страница 84: ...Media Application Controller Operation Guide Studio Monitor Express Windows 87 ...