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Prestige 652 Series User’s Guide
A-2
Troubleshooting
Chart A-3 Troubleshooting the DSL LED
PROBLEM CORRECTIVE
ACTION
Check the telephone wire and connections between the Prestige DSL port and the
wall jack.
Make sure that the telephone company has checked your phone line and set it up for
DSL service.
The xDSL LED is off.
Reset your ADSL line to reinitialize your link to the DSLAM. For details, refer to the
Maintenance
chapter (web configurator) or the System Information and Diagnosis
chapter (SMT).
Problems with the LAN Interface
Chart A-4 Troubleshooting the LAN Interface
PROBLEM CORRECTIVE
ACTION
I cannot access the
Prestige from the
LAN.
If the 10M/100M LEDs on the front panel are both off, refer to
Chart A-2
Troubleshooting the LAN LED
.
Make sure that the IP address and the subnet mask of the Prestige and your
computer(s) are on the same subnet.
I cannot ping any
computer on the LAN.
If the 10M/100M LEDs on the front panel are both off, refer to
Chart A-2
Troubleshooting the LAN LED
.
Make sure that the IP address and the subnet mask of the Prestige and the
computers are on the same subnet.
Summary of Contents for Prestige 652
Page 1: ...Prestige 652 Series ADSL Security Wireless LAN Router User s Guide Version 3 40 August 2003...
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Page 104: ...Prestige 652 Series User s Guide 7 12 WAN Setup Figure 7 6 Advanced WAN Backup...
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Page 192: ...Prestige 652 Series User s Guide 17 8 VPN Screens Figure 17 3 VPN IKE...
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Page 252: ...Maintenance VIII Part VIII Maintenance This part covers the maintenance screens...
Page 254: ...Prestige 652 Series User s Guide 22 2 Maintenance Figure 22 1 System Status...
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