Troubleshooting
422
ET685 Administrator and Provisioning Manual
The firmware upgrade or configuration update isn't working.
Before using the WebUI, ensure you have the latest version of your web browser
installed. Some menus and controls in older browsers may operate differently than
described in this manual.
Ensure you have specified the correct path to the firmware and configuration files
on the WebUI:
Software Update
page and the
Advanced
>
Update
page.
Provisioning: Use DHCP Option is enabled, but the ET685 is not getting a
provisioning URL from the DHCP Server.
Ensure that
DHCP
is set to “on” in the WebUI:
Advanced
>
Network
.
Pages are not received.
The
Intercom Policy
setting is set to “off”. Check this setting in the WebUI:
Advanced
>
Behavior
.