8
•
Troubleshooting
Integral Fraction Collector FT (VF-F20-A) Operating Manual
Page 205
8.2
Messages
The table lists the most frequently observed messages for the device
and provides troubleshooting assistance.
Each message consists of a code number and a text. The code number is
the unique identifier for the problem while the wording may change.
Note the following:
•
To facilitate finding a message, the table lists the messages sorted by
code.
•
If you cannot find the code you are looking for, check the message
text. Two messages (
Unexpected module behavior
and
Module
malfunction detected
) can have different codes and therefore,
appear at the beginning of the table.
TIP
If you are unable to resolve the problem following the instructions in
this manual, or if you encounter a message not listed in the table, write
down the code and wording of the message and contact Thermo Fisher
Scientific Technical Support for assistance.
Message and Code
Description and Remedial Action
Unexpected module behavior. Code XX XX = Two-digit to four-digit code number.
When the message appears, write down the message code and turn off
the module. Wait for 5 seconds and turn on the module again.
TIP
If the message appears again, contact Technical Support.
Module malfunction detected.
Code XX
XX = Two-digit to four-digit code number.
When the message appears, write down the message code. Turn off
the module and contact Technical Support.
Code 15. Command rejected - device is
busy.
Device not ready to accept command.
Wait for current operation to complete and repeat command.
Code 34. Leak detected.
When this error code is reported, it means leak detected by the front
leak sensor located at the front and right-hand bottom side of the
device. Find and eliminate the source for the leakage (
(
page 212)
.
Code 53. Module software malfunction
occurred. Diagnostic information
available. Please send daily audit trail
to service support.
A firmware failure occurred during operation of the module and an
exception log has been created about the processes during the
firmware failure. For details, see
page 203)
.
Summary of Contents for VF-F20-A
Page 4: ...Contacting Us Page 4 Integral Fraction Collector FT VF F20 A Operating Manual ...
Page 17: ...1 Using this Manual Integral Fraction Collector FT VF F20 A Operating Manual Page 17 ...
Page 31: ...2 Safety Integral Fraction Collector FT VF F20 A Operating Manual Page 31 ...
Page 48: ...3 Device Overview Page 48 Integral Fraction Collector FT VF F20 A Operating Manual ...
Page 215: ...8 Troubleshooting Integral Fraction Collector FT VF F20 A Operating Manual Page 215 ...
Page 221: ...9 Specifications Integral Fraction Collector FT VF F20 A Operating Manual Page 221 ...
Page 236: ...12 Index Page 236 Integral Fraction Collector FT VF F20 A Operating Manual 12 Index ...