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TANDBERG
FieldView Administrator Guide
D14098.02 June 2008
EAP: The client certificate is imported to an incorrect store.
Cause
Solution
The decision on where to place certificates upon
import from a PKCS 12 file is made automatically
by the software which attempts to mimic
Windows XP as close as possible. If they are
placed in undesired stores, you may have to
import the certificates/private keys separately.
Follow the instructions in the previous troubleshooting topic to
export the personal certificate. In this situation, the certificate
will likely be in the
Certificates > Current User > Personal
store in Windows XP.
When navigating through the export wizard:
Select
1.
Include the private key
for export and select
PKCS#12
(
.pfx
) for the file type.
Uncheck the boxes for
2.
Enable Strong Protection and
Include all certificates in the certification path if
possible
.
Enter a password from 0-32 characters (case sensitive). We
3.
recommend that you use a password greater than 0 length
since some software may treat the empty string differently.
Enter a file location/name and complete the wizard.
4.
To split the file into a certificate (.cer) and private key
(.pvk) using EldoS Crypto4 PKI freeware:
Browse to the exported PKCS file.
1.
Right-click and select
2.
Convert
. This launches the Crypto4 PKI
converter utility.
Enter the password and click
3.
Next
. This utility does not
accept 0 length passwords. Click
Next
.
Enter the file name and path that you wish to export both
4.
the certificate file and the private key as. Ensure that the file
extensions are
.cer
and
.pvk
respectively.
Enter the password and select
5.
Export Private Key
.
Select
6.
Next
to finish the export.
Load the
7.
.cer
and
.pvk
file into the SD card root and import
them into the desired store on the MCD.
Chapter 9