60
TANDBERG
FieldView Administrator Guide
D14098.02 June 2008
Touch screen not responding.
Cause
Solution
Stylus not calibrated
See solution for Telestrations not aligned with stylus tip.
Device hung.
Perform a soft or hard reset.
See
Reset TANDBERG FieldView
Device
.
Defective touch screen.
Contact Technical Support.
Telestrations not aligned with stylus tip.
Cause
Solution
Touch screen not calibrated.
Use
Configuration > Display > General >
AlignStylusToScreen
to recalibrate.
If unable to access the screen, simultaneously press the
Volume Up
and
Volume Down
keys to access the touch
screen calibration screen.
Tap pen in a text field but onscreen keyboard does not appear.
Cause
Solution
Keyboard is off-screen.
Look carefully around the border of the viewfinder for the
keyboard frame and drag it back into view.
TANDBERG FieldView Device buttons not responding.
Cause
Solution
Device hung.
Perform a soft or hard reset. See
Reset TANDBERG FieldView
Device
.
Defective button.
Contact Technical Support.
SD card not detected when inserted.
Cause
Solution
Corrupt card.
Try to read the SD card in a PC.
Note:
Do not remove the card while recording. This may
corrupt the card.
Card not correctly inserted.
Insert card with metal contacts facing the front and contacts
inserted first. It should click in to place when fully inserted.
Incorrect card type.
Must use Secure Digital (SD) cards. Do not use SD cards
larger than 2GB. SDHC cards can be used with TANDBERG
FieldView Device OS 3.x.
Chapter 9
