59
TANDBERG
FieldView Administrator Guide
D14098.02 June 2008
Desired wireless network not listed in CF8385PN1 window, but presently connected with another wireless
network.
Cause
Solution
Scanning for new networks and APs is suspended
if connected with good signal.
Move out of range of connected network.
Delete connected AP from the Preferred Networks list using
Configuration > Network > Wireless > Advanced >
Advanced
.
See
Advanced Wireless Settings
. Re-add this AP to
the list later if desired.
Force a scan for APs in the vicinity to occur by reopening the
CF8385PN1 window.
Ethernet address is initially 0.0.0.0 when cable is inserted but after a minute becomes 169.x.x.x.
Cause
Solution
Unable to reach a DHCP server.
No DHCP server has replied so an auto IP address has been
assigned, Check the network path from the TANDBERG FieldView
Device to the DHCP server for continuity.
No Ethernet connection
Cause
Solution
Hub port is not active.
Verify TANDBERG FieldView Device Ethernet port
Activity
light is
yellow when cable is connected and flashes with TX/RX activity.
If it is off, the port may be in low power sleep mode. Open the
network configuration screen and select
Advanced
on the wired
connection to wake up the port from low power mode.
Defective cable.
Check with cable tester or other system.
Crossover required.
If connecting directly from a PC to the TANDBERG FieldView
Device Ethernet port you may use either a crossover cable, or, a
hub/switch and 2 straight cables.
Low throughput over Ethernet connection
Cause
Solution
Hub or switch has incorrectly negotiated the
Ethernet connection speed and or duplex.
Throughput can be heavily limited if the Ethernet connection
is incorrectly negotiated e.g. switch is set for 10/half-duplex
but TANDBERG FieldView Device is operating at 10/fullduplex.
The video may appear blocked and distorted.
Check switch settings.
Changes to static IP address settings not recognized
Cause
Solution
A power cycle is required after changing the Static
IP address settings.
Power TANDBERG FieldView Device off and on and then check the
network status. See
Checking wireless signal
.
Chapter 9
