Siemens SITRANS P500, Operating Instructions Manual, Page: 195 / 238

Service and maintenance
10.4 Return procedure
SITRANS P500 with HART
Operating Instructions, 12/2014, A5E02344528-09
195
10.4 Return procedure
Enclose the bill of lading, return document and decontamination certificate in a clear plastic
pouch and attach it firmly to the outside of the packaging.
Required forms
● Delivery note
● Return document ( http://www.siemens.com/processinstrumentation/returngoodsnote )
with the following information:
–
Product (item description)
– Number of returned devices/replacement parts
– Reason for returning the item(s)
● Decontamination declaration ( http://www.siemens.com/sc/declarationofdecontamination )
With this declaration you warrant "that the device/replacement part has been carefully
cleaned and is free of residues. The device/replacement part does not pose a hazard for
humans and the environment."
If the returned device/replacement part has come into contact with poisonous, corrosive,
flammable or water-contaminating substances, you must thoroughly clean and
decontaminate the device/replacement part before returning it in order to ensure that all
hollow areas are free from hazardous substances. Check the item after it has been
cleaned.
Any devices/replacement parts returned without a decontamination declaration will be
cleaned at your expense before further processing.
The forms can be found on the Internet as well as in the documentation which comes with
the device.