Test functions and eliminating problems
13.2 Reading out/saving service data
Distributed I/O system
System Manual, 12/2016, A5E03576849-AG
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13.2
Reading out/saving service data
Introduction
In addition to the contents of the diagnostics buffer, the service data contains a wide range of
extra information about the internal status of the CPU. If a problem occurs the CPU that
cannot be solved with other methods, send the service data to our Service & Support team.
The service data allows Service & Support to run fast analysis of the problems that have
occurred.
Requirement
You can read service data with:
●
The Web server
●
STEP 7
●
SIMATIC memory card
Procedure using the Web server
To read service data using the Web server, follow these steps:
1.
Open a Web browser that is suitable for communication with the CPU.
2.
Enter the following address in the web browser's address bar:
https://<CPU IP address>/save_service_data.html, e.g.
https://172.23.15.3/save_service_data.html
3.
The service data page will appear on your screen, with a button for saving the service
data.
Figure 13-1 Reading out service data with the Web server
4.
Save the service data locally on your PC/programming device, by clicking "Save
ServiceData".
Result: The CPU stores the data in a .dmp file with the following naming convention:
"<Article number> <Serial number> <Time stamp>.dmp". The file name cannot be changed.
Note
If you have defined your user page as the Web server's home page, direct access to the
service data by entering the CPU's IP address is not possible. You will find further
information on reading out service data via a user-defined page in the Web server
http://support.automation.siemens.com/WW/view/en/59193560
) function manual.
Summary of Contents for Simantic ET200SP
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