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Functions during a call
SX303/353isdn / englisch / A31008-X353-B100-2-7619 / during.fm / 14.11.2005
Forwarding an incoming call – CD (Call Deflection)
CD enables an incoming call to be diverted to any phone number while it is ringing,
without having to answer the call.
You can pre-set a divert destination (page 103), dial a phone number from the
Phonebook or enter a new number.
Transferring calls
Transferring a call externally – ECT (Explicit Call Transfer)
Preconditions:
◆
The feature must be activated (page 137).
◆
It is only possible to transfer a call if the exchange or your ISDN PABX also supports
ECT. If this is not the case, then the external call is disconnected. The number cannot
be called back.
◆
To "hold" when making an enquiry call from an external call,
Ext. enq. call
must be
You are making an external call and would like to transfer it to another external user.
Establish an external enquiry call (page 29) and replace the receiver (before answer), to
divert the call.
Forwarding a call to another terminal
You are making an
external
call and would like to transfer it to another terminal.
Establish an internal enquiry call (page 30) and replace the receiver (before answer), to
forward the call.
i
Open the menu.
s
Forward
Select the menu item and confirm.
The pre-set divert destination is dialled.
OK
i
With some ISDN PABX systems, your two parties are not connected
together when you replace the receiver when forwarding a call. In this
case you should activate this function on your ISDN PABX, if possible.