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This guide assumes that the access buttons on your NBX 
Basic Telephone have these default settings, left to right: 
NBX 2101 — 

Feature

,

 Call Toggle

Transfer

NBX 3101 — 

Line1

Line2

Feature

Transfer

Your administrator can change the settings of these buttons, 
although doing so limits the features that you can use. 

Put a Call on Hold

While you are on a call, press 

Hold

 (2101) or 

 (3101). 

The display icon or button light for line 1 or line 2 blinks. 
To return to the call, press 

Call Toggle 

(2101) or the line

 

button (3101).

Transfer a Call

1. While you are on a call, press 

Transfer. 

2. When you hear the dial tone, dial the number to which 

you want to transfer the call.

3. As soon as you hear ringing, press 

Transfer

(for a blind transfer), or wait until the recipient answers, 
announce the call, press 

Transfer

, and then hang up.

Make a Conference Call

1. Place or receive a call. Two parties are now on the call.
2. While you are on the first call, press 

F 430

.

3. Listen for the dial tone. Dial the third party, wait for 

that party to answer, and press

 F 430

 again.

4. Optionally, repeat steps 2 and 3 to add a fourth party. 

„

At least one party must be internal. The conference ends 
when the last internal party hangs up.

„

To place your part of a conference call on hold, press 

Hold 

or .

 

The other parties can talk to each other, 

but they cannot hear you. (Music on Hold is not played.)

„

To transfer a conference call, see 

Transfer a Call

.

„

To drop the last person whom you added to the 
conference (for instance, if the called party’s telephone is 
answered by someone else), press 

F 431

Adjust the Volume 

„

Handset

 — Lift the handset, listen to the dial tone, 

and repeatedly press the louder or softer button.

„

Speaker

 (3101SP only) — Press 

, listen to the dial 

tone or your caller’s voice, and repeatedly press the louder 
or softer button.

„

Ringer

 — While the telephone is ringing, repeatedly 

press the louder or softer button.

Set or Change Your Speed Dials, Call Forwarding, 
Call Pickup, and Phone Lock

See the 

NBX Basic Telephone Guide 

or NBX NetSet

 Help.

Create Labels for Your Telephone 

Log in to 

NBX NetSet >  Speed Dials > Telephone Labels.

Forward Incoming Calls Directly to Voice Mail

(Calls ring once and go to your default call coverage.)

Pick up the handset and press 

F 440.

 The display 

shows 

FWD.

 All incoming calls ring once and are forwarded 

to your default call coverage point. To turn the feature off, lift 
the handset and press 

F 440

 again.

Do Not Disturb

(Calls go immediately to your default call coverage.)

Pick up the handset and press 

F 446. 

All calls go 

directly to your default call coverage point without ringing on 
your telephone. The display indicates that the feature is 
active. To turn the feature off, pick up the handset and press 

F 446 

again. 

Park a Call

1. While you are on a call, press 

F 444

.

2. Dial one of the extensions reserved for Call Park. Factory-

installed Call Park ranges:

„

Ask your administrator if your system has a different 
range of Call Park extensions. 

„

The call is parked until someone retrieves it, the caller 
hangs up, or the Call Park timer expires.

„

If the extension you chose is busy or if the Call Park timer 
expires, the call returns to your telephone. 
Press 

F 444

 again and try another extension.

Retrieve a Parked Call

Dial the Call Park extension where the call was parked.

Dial from the Telephone Display Panel

1. Pick up the handset. 
2. Press one of the up or down scroll buttons,

 2101 or 

 3101 to view the menu of choices.

3. Scroll up or down to the list that you want: 

Call Logs (Missed Calls, Answered Calls, Dialed Calls), 
Directory, Personal Speed Dials, or System Speed Dials.

4. Press one of the buttons below the display:

Slct

 — To select the list that you want to see.

Back

 — To return to the previous menu.

Exit

 — To leave the display panel menus.

5. Repeat steps 3 and 4 until you see the name or number 

that you want. Then press 

Slct 

to dial the number.

3-digit dial plan

4-digit dial plan

601–609

6000–6099

NBX

®

 Basic Telephone

Quick Reference Guide

qrefbas-EN

2-2005

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