Performing Telephony Service Cutover
161
3.
In the Performance Manager, do the following:
a.
View the
Diagnostic Log
to verify that no errors are being
reported; see "Viewing the Diagnostic Log" on page 162.
b.
View the
Call Monitor
to verify that calls are passing through the
ETM Appliance; see "Monitoring Calls in Real Time" on page
164.
Telecommunications degradation or failure can occur if Span configuration
settings are incompatible with your telecommunications system. If signals
become degraded or if calls are dropped after the telco cables are connected
and the Spans placed inline, follow the procedure to allow
telecommunications traffic to pass unaffected through the Appliances while
you verify Span configuration. Contact SecureLogix Customer Support at
1-877-SLC-4HELP or
for assistance, if
necessary.
For instructions for bypassing the SIP Appliances and the SIP/AXP
solution, see the SecureLogix Knowledge Base.
IMPORTANT
These bypass procedures only affect the telco interface. You
can still configure the Appliance from the Performance Manager, because
the ETM Server Ethernet interface is unaffected.
To bypass the ETM
®
Appliances
Analog Spans
Analog Appliances cannot be placed offline while powered on. To
bypass an Analog Appliance, install bridge clips at the punchdown
block or otherwise wire around the Appliance.
Digital Spans
For each Span, type the following command via the
ASCII
Management Interface
via the Performance Manager, the Console
port, or Telnet. If you are using the
ASCII Management Interface
,
you can select and configure multiple Spans simultaneously.
SPAN OFFLINE
To bring the Span back inline, type the following series of commands
via in the Performance Manager, the
Console
port, or Telnet:
SPAN INLINE
RESTART
Bypassing TDM
Appliances
