Install the ETM® Software
29
You must obtain a Management Server license before running the ETM
Management Server and Report Server. If the Report Server is to be
installed on a different computer than the Management Server, a separate
license file must be placed in the Report Server installation directory.
Without a valid license on its host computer, the Report Server will fail to
initialize. Remote ETM System Clients do not require a license.
To obtain the Management Server license
1.
Contact SecureLogix Corporation Customer Support at one of the
following:
Telephone: 1-877-752-4435
Email:
2.
Provide your System ID to SecureLogix Customer Support and let
them know whether you purchased the Call Recorder.
To view your System ID
Solaris
a.
Open an XTerm or other command-line shell.
b.
At the prompt, type:
/opt/SecureLogix/ETM/GetSystemID
Windows
Click
Start | Programs | SecureLogix | ETM System
Software | Utilities | System Identification
3.
SecureLogix will provide you with a license file named
TWLicense.txt
. Copy
TWLicense.txt
to the Management Server
installation directory.
Copy the file to the root of the ETM System Server installation
directory, and to the root of the Report Server installation directory, if it
is installed on a different computer from the Management Server.
License the
Management
Server and
Report Server
Obtain a Software
License
