90
Step 3: ETM® System Configuration
3.
(
Only applies if SMDR is in use, and only applies to outbound calls
) By
default,
Request Outbound SMDR
is
Off
.
a.
In the
Request Outbound SMDR
column, select each channel
for which you want the Span to request outbound SMDR data from
the Server. To set all channels on the Span to the same value, click
the first cell in the
Request SMDR
column, hold down SHIFT,
and then click the last cell in the column.
b.
Click one of the following:
Off
—The Span does not request outbound SMDR data from
the Server. The source number in signaling is used if
available; if not, the value in the Extension map is used, if
available; otherwise, no source is available. The call data
available during the call is used to populate the database.
On
—The Span requests and waits for outbound SMDR data
from the Server. The source number collected from signaling,
if any, is not used, but the source number collected from
SMDR is used for Policy processing and is inserted into the
database.
Augment
—The Span performs Policy processing with the
source number in the signaling if it is present, but requests and
waits for the outbound source number from SMDR if
necessary. If the source number is collected from the
signaling, it is used to populate the database; the source
number collected from SMDR is only inserted into the
database if no source was received in the signaling. Any non-
signaling fields (Access Code, SMDR1, SMDR2, etc.)
available in SMDR are inserted into the database.
Replace
—The Span performs Policy processing with the
source number in the signaling if it is present, but requests and
waits for the outbound source number from SMDR if
necessary. The source number collected by the Span from
signaling is used for policy processing, but after the call ends,
the value received from the signaling is replaced in the
database with the source number collected from SMDR. Any
non-signaling fields (Access Code, SMDR1, SMDR2, etc.)
available in SMDR are inserted into the database.