When an error message is displayed (Error code list)
Maintenance/Troubleshooting
1-90
Installation confirmation
Windows Installer 3.1
Message: Uninstallation confirmation
Transfer tool startup failure
Error Message
Cause and Solution
Reference
To execute installation, Win-
dows Installer 3.1 is required.
After installing Windows
Installer, your computer will
restart.
Do you want to continue?
Touch the [OK] button to install Win-
dows Installer.
)
GP-Pro EX
Installation Guide
Installation interrupted
To install GP-Pro EX series,
Windows Installer 3.1 or
higher is required.
To install GP-Pro EX, Windows
Installer 3.1 is required. Re-install
Windows Installer.
Error Message
Cause and Solution
Reference
Cannot start the installer of
Windows Installer 3.1.
Before installing GP-Pro EX,
execute Windows Update or
install Windows Installer 3.1
from installation CD.
Interrupt installation and update the
Windows Installer program to Version
3.1 using the following procedure.
Then, install it from the GP-Pro EX
CD.
If the installation destination PC can be
connected to the Internet, execute Win-
dows Update, or open the GP-Pro EX
installation CD and execute the “exe”
file in the Windows Installer folder.
)
GP-Pro EX
Installation Guide
Error Message
Cause and Solution
Reference
The following versions exist.
GP-Pro EX
∗
.
∗∗
.
∗∗∗
Transfer Tool
∗
.
∗∗
.
∗∗∗
To install a new version, the
existed version is uninstalled.
Do you want to continue?
(
∗∗∗
indicates the version num-
ber.)
The existing GP-Pro EX program can-
not exist together with the latest ver-
sion of the GP-Pro EX program. To
install the latest version of the GP-Pro
EX program, select [OK] and uninstall
the existing GP-Pro EX program. After
uninstallation is completed, the system
starts installing the latest version of the
GP-Pro EX program.
)
GP-Pro EX
Installation Guide
Error Message
Cause and Solution
Reference
Could not launch the installer
of Transfer Tool.
Configuration of the installer is incor-
rect.
Install the program from the GP-Pro
EX CD.
)
GP-Pro EX
Installation Guide