(Screen when replies from the IP address of the GP are received)
(Screen when a reply from the IP address of the GP is not received)
When the following messages are displayed (The messages displayed depend
on the connection status), ask the network administrator about the settings.
Problems with PC operation
Maintenance/Troubleshooting
1-23
Is the firewall feature activated?
Cause
When Microsoft Windows
®
XP Service Pack 2 is used and the Transfer Tool starts, a
message appears to show that the operation is blocked by the Windows
®
firewall feature.
Solution
You can continue the transfer process by canceling the blocking. However, if you trans-
fer data to two or more GP units, you need to select [PASV] for [Communication Port
Settings] in the [Transfer Settings] dialog box, or disable the firewall feature.
Are two or more LAN cards used?
Cause
For a PC that is using 2 or more LAN cards, the desired GP may not be acquired even if
you automatically acquire the IP addresses. This happens because the OS searches the
GP connected to the LAN card that was previously found.
Solution
Click [Add] on the [Select Main Unit] dialog box and manually set the IP address of the
GP you wish to transfer to.
