Problems with Display operation
Maintenance/Troubleshooting
1-52
Can the GP enter offline mode?
Cause
If the switches do not respond properly even after the self-diagnosis in offline mode, the
GP unit may be faulty.
Solution
• When the GP can enter offline mode
Conduct the self-diagnosis of the GP unit in offline mode to determine whether the
problem is in the GP or not.
(1) Perform the analog touch panel correction (calibration). For the setting procedure, see the
following section.
)
“2.8.1 Checking whether the Display is operating properly n Calibration Touch Panel”
(2) Select the [Check Touch Panel] option and check that the touched area lights up properly.
For the checking procedure, see the following section.
)
“2.8.1 Checking whether the Display is operating properly n Touch Panel” (page 2-48)
(3) If the phenomenon continues after steps (1) and (2), the GP unit may be faulty. Please con-
tact your local GP distributor.
)
“1.7.2 Contact us!” (page 1-164)
• When the GP cannot enter offline mode
When the GP cannot enter offline mode, try the following measures.
(1) The system menu used to enter offline mode may be set not to be displayed. If the system
menu does not appear, select [Menu and Error Settings] in [Main Unit Settings] with GP-Pro
EX and set the option for [Show System Menu] to show the system menu, and then transfer
the project file again.
)
GP-Pro EX Reference Manual “5.14.6 [System Settings] Setting Guide • Menu and
If the GP can enter offline mode after the project file is transferred, follow the steps for
“When the GP can enter offline mode” above.
(2) Initialize the user memory (FEPROM) of the GP and then transfer the project file again. For
the initialization procedure, see the following section.
)
“2.7.1 Initializing the user memory (FEPROM)” (page 2-44)
(3) If the GP cannot enter offline mode even after steps (1) and (2), the GP unit may be faulty.
Please contact your local GP distributor.
)
“1.7.2 Contact us!” (page 1-164)
• When the user memory is initialized, all data other than the sys-
tem data (OS, runtime, and driver) and the clock setting data is
erased. Be sure to back up the data before starting the initializa-
tion.
