Problems with PC operation
Maintenance/Troubleshooting
1-22
Can you receive the IP address of the Display by executing the PING com-
mand at the command prompt?
Cause
If you cannot receive the IP address, the GP may not be on the network because the
Ethernet cable is not connected or the GP does not recognize the connection at the Ether-
net cable connecting port.
Solution
• Execute the PING command at the command prompt.
(1) Click the Start button, select [Programs], [Accessories], and [Command Prompt].
(2) When [Command Prompt] is selected from [Accessories], the following screen is displayed.
(3) Type “ping 192.168.0.1 (IP address of GP)” after “C:\Documents and Settings\(Your com-
puter name)” is displayed on the screen and press the Enter key.
(4) The result of the command execution is displayed. When a reply from the specified IP
address of the GP is received, check if the port number of the GP is set to 8000. If the IP
address cannot be received, replace the cable or hub.
Continued
• For details about the IP address setting, ask your network
administrator.
