Problems with PC operation
Maintenance/Troubleshooting
1-41
Does your GP communicate with a connected device?
Cause
GP may not communicate with a connected device.
Solution
If a communication error is displayed on GP, check the communication error message.
For details about the error message and corrective action, refer to the following description.
)
“1.6.2 Display-related errors u Errors displayed when communication fails” (page 1-130)
Is your PC connected to the Display through a USB transfer cable?
Cause
During transfer of a project file, the USB cable type does not match or the USB cable
driver may not have been installed successfully.
Solution
To transfer a project file through a USB cable, use the USB transfer cable (CA3-
USBCB-01) optionally available from Pro-face. The USB cable driver may not have
been installed successfully. Check if the driver has been installed successfully, according
to the procedure below:
• Procedure for checking driver installation condition
(1) Click [Control Panel] from the Start button.
(2) After the [Control Panel] window opens, double-click [System].
