When an error message is displayed (Error code list)
Maintenance/Troubleshooting
1-124
Failed to connect to the dis-
play unit.
Either a cable is loose, or you are using
an unsupported main unit. Confirm the
cable’s type and connection, and make
sure the USB driver is installed.
)
GP-Pro EX Refer-
ence Manual “33.2
Transferring
Project Files via
USB Cable Trans-
fer” (page 33-5)
Failed to access the file.
You may not have permission to access
this file.
Check the PC’s access privileges.
—
Communication error.
You cannot communicate either
because the cable is disconnected, or
because of noise. Check the cable’s
surroundings and make sure that the
cable is not severed, and that no noise
is occurring. (Do not use a USB exten-
sion cable, etc.)
Memory error.
The PC’s memory is insufficient. Shut
down another application or restart the
OS and run the transfer tool again.
Failed to recognize the display
unit. Confirm the model is sup-
ported by GP-Pro EX or the
transfer tool.
You are trying to transfer to a device
that cannot be recognized by the editor.
Confirm whether or not the destination
unit is a GP.
Failed to acquire the informa-
tion.
Either the system is not downloaded,
or the model is not supported.
Confirm whether the model is sup-
ported, and transfer the main unit’s
system again.
)
GP-Pro EX Refer-
ence Manual
“33.1 Settings
Menu” (page 33-
2)
Failed to check the password.
Please input the password
again.
The password cannot be checked. The
file may be damaged. Please check it
again in an area with no electrical
noise. (Do not use a USB extension
cable, etc.)
—
Failed to connect because the
display unit was communicat-
ing with the transfer tool.
It is communicating with another com-
puter.
Wait until the communication finishes.
Failed to write data.
The file cannot be accessed and cannot
be written to the GP due to damage, etc.
After checking the access privileges
for the PC’s hard drive, force the data
to be sent.
)
GP-Pro EX Refer-
ence Manual
“33.10.1 [Trans-
fer Settings] Set-
tings Guide”
(page 33-59)
Failed to receive the project.
Run the operation again.
A data error occurred when receiving
data.
Confirm that there is not a lot of noise
occurring. (Do not use a USB exten-
sion cable, etc.)
—
Continued
Error Message
Cause and Solution
Reference
