Pro-face GP3000 Series Maintenance & Troubleshooting Download Page 60

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Problems with communication with connected devices

Maintenance/Troubleshooting

1-60

1.4 Problems with communication

with connected devices

1.4.1 Communication fails on all screens

Is an error code displayed on the GP?

If communication fails on all screens, first check the error code displayed on the screen.

Typical error No.

Main cause

RHAA006 to RHAA007

Check if any noises are generated. Check the cable connection
and connector engagement.

RHAA010 to RHAA012

This error is displayed during Ethernet communication. Check
the port No. and network environment.

RHAA033 to RHAA035

This error is caused by the connected device. For details, see
the GP-Pro EX Device/PLC Connection Manual.

RHAA036 to RHAA037

This chapter describes these errors only. For other errors, see the fol-
lowing section.

)

“1.6.2 Display-related errors u Errors displayed when communication fails”

(page 1-130)

Address outside of the device range is used.

RHAA038

An attempt was made to read data which is write-only.

RHAA039

An attempt was made to write to data which is read-only.

RHAA040 to RHAA045

This error is caused by the connected device. For details, see
the GP-Pro EX Device/PLC Connection Manual.

RHAA065 to RHAA066

This is a typical error displayed when communication using
Ethernet fails. Check the communication settings and IP
address.

RHAA067 to RHAA070

This is a typical error displayed when communication using
RS-232C/422/485 fails. Check the communication settings
and cable connection.

RHAA070:PLC1:The cable has been disconnected or the target has been
powered off

Error
code

Summary of Contents for GP3000 Series

Page 1: ...roblem you are encountering 1 1 Identifying the problem 1 2 1 2 Problems with PC operation 1 3 1 3 Problems with Display operation 1 47 1 4 Problems with communication with connected devices 1 60 1 5...

Page 2: ...2 The touch panel switch of the Display does not respond to touch but another area responds instead The panel responds when nothing is touched page 1 49 The Display does not turn ON The initial screen...

Page 3: ...ator authority before the installation Cause If you do not log in as an administrator you may not be able to access folders necessary for the installation Solution Log in using an account with adminis...

Page 4: ...el opens double click Users and Passwords 3 The following dialog box appears When the current logon account has administrator authority Administrators is shown under Group for User Name of the account...

Page 5: ...pens select User Accounts 3 When the current logon account has administrator authority Computer administrator is shown under the account name When only accounts with Limited account are displayed you...

Page 6: ...r has been acti vated the GP Pro EX installer waits for a response and the installation halts and appears to stop Solution Download the software patch for Multilingual Manager from the homepage of OMR...

Page 7: ...g 1 7 2 When Windows Task Manager opens click the Processes tab and select IDriver exe 3 Click the End Process button to force termination of IDriver exe 4 When IDriver exe is terminated the remaining...

Page 8: ...indows Installer remains running If an attempt is made to start the installer again an internal error occurs leading to abnormal completion with the following dialog 1 Exit the installer restart the P...

Page 9: ...time Start the same version of GP Pro EX as the one currently running At startup of a project file Cause If an error message as shown below appears when opening a project file the project file you tr...

Page 10: ...procedure see the following section GP Pro EX Reference Manual 5 8 Copying a Screen from Another Project page 5 45 Is the GP Pro EX terminates abnormally when you open the specific file Cause If you...

Page 11: ...or your PC meets the recommended operating environment To check the hard disk capacity open My Computer right click the drive on which GP Pro EX is installed and select Properties from the displayed c...

Page 12: ...ing GP Pro EX again 2 If GP Pro EX does not start or terminates abnormally even after step 1 exit from all run ning applications and try starting GP Pro EX again 3 If GP Pro EX does not start or termi...

Page 13: ...to transfer project files Solution To transfer project files with a USB cable use the USB transfer cable which is provided by Pro face as an option CA3 USBCB 01 Has the driver for the USB cable been...

Page 14: ...mark on the left of Universal Serial Bus control lers If USB Link Cable CA3 USBCB 01 is displayed in the displayed list the driver is installed properly Continued When the mark is displayed to the le...

Page 15: ...he optional USB transfer cable set A dialog box will appear if the USB cable s drivers are not installed Please install them as directed Depending on Windows XP s security level the following Hardware...

Page 16: ...r than the GP Can you send a new project file Cause If you can send a new project file to the GP the data in the project file you tried to send may have a problem Solution Follow the procedure below t...

Page 17: ...ile from a different PC Cause If the file can be transferred from a different PC the PC itself may have a problem Solution If the file can be transferred from a different PC 1 The PC that you tried to...

Page 18: ...for the GP 2 5 1 Assigning an IP address to the Display page 2 39 Has the IP address been set for the PC Cause To transfer project files with an Ethernet cable you need to set the IP address for the...

Page 19: ...following IP address and specify the IP address and subnet mask Exam ple 192 168 0 100 255 255 255 0 Click the OK button to complete the setting Checking whether the IP address is set properly for the...

Page 20: ...is displayed 3 Type ipconfig after C Documents and Settings Your computer name is displayed on the screen and press the Enter key 4 The result of the command execution is displayed Check whether the d...

Page 21: ...uishing between a straight cable and cross cable Compare the connectors at the both ends of the cable When the color coded signal cables are arranged in the same orders from the left in the connectors...

Page 22: ...mpt 1 Click the Start button select Programs Accessories and Command Prompt 2 When Command Prompt is selected from Accessories the following screen is displayed 3 Type ping 192 168 0 1 IP address of G...

Page 23: ...e operation is blocked by the Windows firewall feature Solution You can continue the transfer process by canceling the blocking However if you trans fer data to two or more GP units you need to select...

Page 24: ...of project files may fail Solution If any memory resident software is installed right click its icon to show a context menu terminate the software and then try transferring the file again Continued Me...

Page 25: ...FLINE Mode page 2 15 1 Enter offline mode and touch Maintenance Menu in the item changeover switches 2 When the Maintenance Menu opens touch Check COM1 COM2 LAN 3 When Check COM1 COM2 LAN opens touch...

Page 26: ...word Even if you forget the transfer password you cannot cancel the password setting You need to delete the password information Set the GP offline and initialize the memory 2 14 1 Settings common to...

Page 27: ...y loader tool created together with the data in the CF card Cause When you cannot upload the project file from GP to PC using CF card the memory loader tool may not be transferred to the CF card prope...

Page 28: ...password Even if you forget the download password you cannot cancel the password setting You need to delete the password information Set the GP offline and initialize the memory 2 14 1 Settings common...

Page 29: ...source and destination When the type or the version of I O Driver is different between the source and destination Solution Close the error message dialog box reset the changes to the previous status...

Page 30: ...er DDI Pocket Inc Applicable modems The following types of modems can be used Only a modem which uses RS 232C can be connected to the GP A Windows supporting modem which can call the modem connected t...

Page 31: ...PC Settings of GP Pro EX In the Transfer Settings dialog box check that the modem and phone number are set correctly Settings of Windows Open Phone and Modem Options in Control Panel and check that th...

Page 32: ...etting of Internet Explorer In such a case the following phenomenon occurs after the update service screen is displayed and the update may fail The update item s is displayed however you cannot select...

Page 33: ...date server to Trusted sites and enable communication with the server Then update GP Pro EX 1 From the Internet Explorer Tools menu select Internet Options 2 When the Internet Options dialog box opens...

Page 34: ...he update service updates installshield com in the Add this Web site to the zone box and then click the Add button 4 Click the OK buttons to close the Trusted sites and Internet Options dialog boxes T...

Page 35: ...U Direct Protocol version Ver 1 12 05 or higher Q Series CPU Direct Protocol version Ver 1 10 02 or higher QnA Series CPU Direct Protocol version Ver 1 10 02 or higher QUTE Series CPU Direct Protocol...

Page 36: ...e manual of the connected device PLC Support Tool Software by OMRON Corporation CX Program mer Ver3 0 or later FA M3 pro gram develop ment tool by Yokogawa Elec tric Corporation WideField2 R3 01 Engin...

Page 37: ...message appears when you try to start the Pass Through Configu ration Tool the virtual COM port driver may not have been installed Solution Make sure that two or more COM ports have been registered 1...

Page 38: ...e g Two ports and three ports Uninstall the Pass Through Configuration Tool and the virtual COM port driver To uninstall the virtual COM port driver be sure to refer to the following Pass Through Conf...

Page 39: ...5 or higher Q Series CPU Direct Protocol version Ver 1 10 02 or higher QnA Series CPU Direct Protocol version Ver 1 10 02 or higher QUTE Series CPU Direct Protocol version Ver 1 10 02 or higher For CP...

Page 40: ...about the lad der software refer to the manual of the connected device FA M3 pro gram develop ment tool by Yokogawa Elec tric Corporation WideField2 R3 01 Engineering Work Station for the MP Series m...

Page 41: ...our PC connected to the Display through a USB transfer cable Cause During transfer of a project file the USB cable type does not match or the USB cable driver may not have been installed successfully...

Page 42: ...in the displayed list the driver has been installed successfully Driver installation procedure If the driver has not been installed re install it according to the procedure below Connect the PC and th...

Page 43: ...wing dialog box appears Install the driver according to the instructions During USB driver installation the following Hardware Installation dialog box may appear depending on the Windows XP security l...

Page 44: ...cable When the color coded signal cables are arranged in the same orders from the left in the connectors it is a straight cable When they are arranged differently it is a cross cable The color coded...

Page 45: ...een used and the Taskbar is mini mized as shown below or check if the Pass Through Configuration Tool icon is dis played at the right end of the Taskbar In the Pass Through Configuration Tool is the c...

Page 46: ...e COM port number set in the ladder software may not match the COM port number displayed in the Pass Through Configuration Tool Solution Check if the COM port number in the ladder software matches the...

Page 47: ...the power supply voltage is adjusted please contact your local GP distributor 1 7 2 Contact us page 1 164 Does this phenomenon occurs with all switches Cause The problem may be in the switch setting...

Page 48: ...appear select Menu and Error Settings in Main Unit Settings with GP Pro EX and set the option for Show System Menu to show the system menu and then transfer the project file again GP Pro EX Reference...

Page 49: ...s of the problematic switches If the phenomenon continues after the check the GP unit may be faulty Please contact your local GP distributor 1 7 2 Contact us page 1 164 Can the GP enter offline mode C...

Page 50: ...nu and Error Settings page 5 114 If the GP can enter offline mode after the project file is transferred follow the steps for When the GP can enter offline mode above 2 Initialize the user memory FEPRO...

Page 51: ...backlight If the problem continues after the replacement please contact your local GP distributor If the status LED illuminates in orange soon after purchase please contact your local GP distributor...

Page 52: ...ot enter offline mode When the GP cannot enter offline mode try the following measures 1 The system menu used to enter offline mode may be set not to be displayed If the system menu does not appear se...

Page 53: ...heck if data to turn OFF the display 1 or backlight 2 is written in the address of the sys tem area 1 Data to turn OFF the display Address 9 when the direct access method is used and Address 12 when t...

Page 54: ...ain Then try the following solutions in this order When the buzzer stops after the GP is turned OFF once and turned ON again You can activate the buzzer of the GP by turning ON Bit 01 of the 14th word...

Page 55: ...To force the transfer with GP Pro EX click Transfer Project and select Transfer Settings in the Transfer Tool dialog box When the Transfer Settings dialog box opens select Forced under Transfer System...

Page 56: ...dure below to check the lines streaks on the screen for Check Display Pattern in offline mode 2 2 1 Entering OFFLINE Mode page 2 15 1 Enter offline mode and touch Mainte nance Menu in the item changeo...

Page 57: ...characteristics of liquid crystal panels Screen flickering Uneven screen brightness Lines appear that do not exist originally and as they flow they extend the existing lines cross talk Solution This p...

Page 58: ...ter offline mode Select Main Unit in the item changeover switches Select Off in Logic Program from Logic Save the setting and then terminate offline mode 2 14 7 When the LT3000 is used n Main Unit Set...

Page 59: ...ge function is necessary Select Text Table Settings from Common Settings of GP Pro EX Check if the set address overlaps with the address of Switching Control Address in Language Change Settings When t...

Page 60: ...RHAA036 to RHAA037 1 1 This chapter describes these errors only For other errors see the fol lowing section 1 6 2 Display related errors u Errors displayed when communication fails page 1 130 Address...

Page 61: ...evice PLC Connection Manual 2 Get the GP in offline mode select Device PLC Settings of Peripheral Settings and also check that the communication settings are properly specified by referring to the GP...

Page 62: ...layed type ping followed by a space and the IP address after C Documents and Settings Your computer name Exam ple ping 192 168 0 2 2 From System Settings Window of GP Pro EX select Peripheral Settings...

Page 63: ...the IP address specified for the GP 2 5 1 Assigning an IP address to the Display page 2 39 To check the IP address specified for the connected device 2 4 1 Checking the communication settings for the...

Page 64: ...e below to check if any devices use unsupported addresses 1 From the Project menu of GP Pro EX expand Utility and select Cross Reference 2 When the Cross Reference dialog box appears select All from t...

Page 65: ...C Connection Manual RHAA036 to RHAA037 1 1 This chapter describes these errors only For other errors see the fol lowing section 1 6 2 Display related errors u Errors displayed when communication fails...

Page 66: ...from the Target drop down list 4 Check if any of the following points are true for the addresses displayed in blue according to the error code Error codes RHAA036 and RHAA037 Check if any addresses ou...

Page 67: ...d only when they are required on a win dow GP Pro EX Reference Manual 18 3 Displaying Windows page 18 7 2 Reduce the number of addresses used by the alarm sampling global D script or global window to...

Page 68: ...tion cycle time Monitor the value of the communication time communication cycle time stored in the LS Area in the GP The communication time communication cycle time is stored in LS9400 of the LS Area...

Page 69: ...Mitsubishi and Omron are assigned to the GP and one Mitsubishi device and one Omron device are connected you need to monitor LS9400 and LS9432 When an Ethernet driver of Mitsubishi is assigned to the...

Page 70: ...communication time communication cycle time Monitor the value of the communication time communication cycle time stored in the LS Area in the GP The communication time communication cycle time is sto...

Page 71: ...ommunication cycle time is stored in LS9400 to LS9527 in the LS Area in the GP in the unit of ms The GP3000 series allows the assignment of up to 4 drivers to one GP and one driver allows the connecti...

Page 72: ...this value on the GP screen If the value of LS2036 increases at specific occasions a D script which applies a heavy load is executed at a certain timing resulting in a longer time required for the GP...

Page 73: ...output respectively Example To select bit for both input and output 5 The input output bit display screen opens Input indicates the current ON OFF status At Output touching the item toggles the status...

Page 74: ...the loopback cable The wiring of the loopback cable is as follows Sink type Source type Continued A1 B1 A2 B2 A3 B3 A4 B4 A5 B5 A6 B6 0V 24V OUT1 OUT0 NC COM IN5 IN4 IN3 IN2 IN1 IN0 Example To check t...

Page 75: ...en the DIO board type GP3000 series is used u I O Driver I O Check page 2 109 1 Enter offline mode and touch Peripheral Settings in the item change over buttons 2 When the Peripheral Settings screen o...

Page 76: ...communication fails with the FLEX NETWORK unit refer to Problem and Solutions in each manual for the unit Unit Manual name FLEX NETWORK Series Flex Network Analog Unit User Manual Flex Network Single...

Page 77: ...ed Solution Reconnect the PROFIBUS cable firmly For details about the cable connection refer to the following manual GP3000 Series PROFIBUS Slave Unit User Manual Is the PROFIBUS Slave Unit properly c...

Page 78: ...r s slave address setting and GP s disagree Solution Check the error message on the GP screen Perform the solution and then set the network properly For details about the error messages refer to the f...

Page 79: ...ouch panel or when oper ating the connected device When an image does not appear in offline mode If an image does not appear in offline mode check if the VM unit is properly con nected according to th...

Page 80: ...ated Voltage specified in the manual Turn the power ON and check if the DeviceNet unit s LED turns ON 2 If the DeviceNet unit s LED turns ON check the detail of the LED error and correct the prob lem...

Page 81: ...storing If the LED continues to flash in red the GP unit may be faulty Please contact your local GP distributor 1 7 2 Contact us page 1 164 Green Flashing Check the communication settings for the conn...

Page 82: ...ge 1 164 When a project file created by GP Pro EX Ver 2 00 or later is not transferred Transfer a project file created by GP Pro EX Ver 2 00 or later to the Display RGEF100 Module init error RGEF101 M...

Page 83: ...connected module is not displayed the EX module is not recognized The LT or the EX module may be faulty Please contact your local LT distrib utor 1 7 2 Contact us page 1 164 Does the communication fa...

Page 84: ...se Electric power from the USB hub may not have been sufficient Solution Use a powered USB hub Or connect the USB transfer cable directly to the USB port Check if the powered USB hub complies with the...

Page 85: ...following section GP Pro EX Reference Manual 33 10 1 Transfer Settings Settings Guide page 33 59 When a project file created by GP Pro EX Ver 1 10 or later is not transferred Transfer the project file...

Page 86: ...directly connected to the Display 1 Visit the Otasuke Pro support site and check if your USB Serial RS 232C conversion cable is the one that Pro face recommends http www pro face com otasuke 2 Check t...

Page 87: ...rs u When a logic program is cre ated page 1 112 During simulation Message 1 6 1 Software GP Pro EX related errors n Errors displayed during simula tion page 1 122 A project file is being trans ferred...

Page 88: ...6 2 Display related errors u Errors starting with REAA page 1 148 GP is being started Start up Error Message 1 6 2 Display related errors u Other errors System errors page 1 149 At startup of WinGP Me...

Page 89: ...tallation of the transfer tool with a compatible OS GP Pro EX Refer ence Manual 3 2 2 Transfer Tool Installation Requirements page 3 6 Error Message Cause and Solution Reference Project Converter can...

Page 90: ...ows Installer program to Version 3 1 using the following procedure Then install it from the GP Pro EX CD If the installation destination PC can be connected to the Internet execute Win dows Update or...

Page 91: ...tall the program from the GP Pro EX CD GP Pro EX Installation Guide Can not open PROP_INF Configuration of the installer is incor rect Install the program from the GP Pro EX CD Error Message Cause and...

Page 92: ...GP when any version before V1 10 of Pro Server EX is installed You can continue installing after you either unin stall Pro Server EX or upgrade to Pro Server EX V1 10 or higher Install WinGP after uni...

Page 93: ...application Confirm that the file extension is prx and open the file Failed to open the project file because of a file read error Couldn t read because the target file is damaged or it has a differen...

Page 94: ...file and import it again GP Pro EX Refer ence Manual 7 4 2 Setup Procedure n Changing Device Type using Address Conver sion Pattern page 7 22 Failed to import because the addresses specified by the ta...

Page 95: ...ssage Cause and Solution Reference Beyond the address setting range Allotment exceeding is not allowed Verify the address settings range and run the automatic layout is the greatest possible address s...

Page 96: ...Editor Specify the data file created with GP Pro EX of the currently used version or of an older version Line 0 Unable to import Missing required data The import file format is incorrect Data in the i...

Page 97: ...ng page 19 80 Line 0 1 The valid val ues are 0 Real time printing 1 Batch printing GP Pro EX Refer ence Manual 19 9 1 Common Alarm Settings Guide n Alarm Guide page 19 64 Line 0 1 1 The valid values a...

Page 98: ...etting the Desti nation folder page 5 43 Failed to paste a part of infor mation The paste range and the range of the data to be pasted may be different Check the content of the data to be pasted Faile...

Page 99: ...ted the Use Level 15 Password to Go Offline option Please set the level 15 password Please set the level 15 password Error Message Cause and Solution Reference Cannot paste because the paste to range...

Page 100: ...tted form in export Table Name No of Characters No of Rows 1200 Failed to import the target file Couldn t import because the file is damaged or in use Check the import from file and import it again Fa...

Page 101: ...Check the import from file and import it again Cannot convert the original file because it doesn t exist in Original File Location The convert from file doesn t exist in the specified location Specif...

Page 102: ...Number of Features that can be Placed on a Screen page 5 165 Failed to make the specified number of duplicates because of exceeding the set address range For parts that have multiple addresses this m...

Page 103: ...ssages has exceeded 2048 items This error results from model changeover from the IPC series Reduce the total number of registered messages to 2048 items or less GP Pro EX Refer ence Manual 19 9 1 Comm...

Page 104: ...ooting 1 104 RPA Function Error Message Cause and Solution Reference Invalid Remote Access Key Code An invalid RPA function key code has been specified Enter a correct key code in the relevant field G...

Page 105: ...ssages has been exceeded The maximum num ber for this display unit is 2048 includ ing the Bit and Word Monitoring Delete excess messages so that the number of alarm mes sages does not exceed 2048 item...

Page 106: ...e Manual 5 14 6 System Settings Setting Guide u Extended Set tings page 5 137 1500 Project Information The transmission data size exceeds the maximum limit Check your set tings Set the User Screen Are...

Page 107: ...ge area GP Pro EX Refer ence Manual 24 9 1 Sum mary u DRAM page 24 101 1506 The project con tains features that require a CF Card However the selected display does not support CF cards so these featur...

Page 108: ...hat the format is input ted correctly and that no errors remain in the Message Area GP Pro EX Refer ence Manual 20 8 1 D Script Common Global D Script Settings Guide page 20 53 1601 1 You can draw up...

Page 109: ...d to 1 alarm parts that uses the sub display When multiple Alarm parts History are placed on the screen sub displays will not function Ensure there is only one Alarm part History GP Pro EX Refer ence...

Page 110: ...ly 1623 1 You cannot use Edit mode for Sampling Data Displays drawn on Window screens Do not use the data edit func tion when using the sampling data display in the window screen GP Pro EX Refer ence...

Page 111: ...nly To use Text Table for Text Type set Font Type to Stroke Font GP Pro EX Refer ence Manual 15 7 1 Message Display Settings Guide u Display Text Table page 15 40 1630 1 Each screen is lim ited to 1 T...

Page 112: ...ata type to inte ger or remove the bit reference indicates a symbol variable Bit reference is available only for an integer type regardless of whether it is an array or non array When bit reference is...

Page 113: ...e part or operand that uses the MS member as a time variable 3000 Cannot use RET instruction Change or remove the instruction indicates the name of a logic screen A RET instruction is used on the INIT...

Page 114: ...ght end of the connecting line end of rung is not set properly You can set logic control instructions instructions other than INV only at the end of the rung Remove instruction s set to the right of a...

Page 115: ...3302 Subroutine defined in the JSR instruction does not exist Check the subroutine indicates a subrou tine name The subroutine specified in the JSR instruction does not exist Change the setting of th...

Page 116: ...bit data type for operand D1 3412 Operand D1 data type is incorrect Use the bit data type The data type of operand D1 is incorrect The available type for D1 is a bit data type Specify a bit data type...

Page 117: ...and name Operand S1 or D1 has elements other than an integer float or real variable array element or a system variable integer variable Set an integer float or real variable array element or a system...

Page 118: ...d name Operand cannot use the spec ified array variable indicates a symbol variable The entire integer array system variable is specified for operands S1 S2 and D1 You can not specify the entire array...

Page 119: ...iable is used in multiple Coil instructions indicates a symbol variable One variable is used in two or more coil instruc tions double coil If this is set on purpose it presents no problem Under normal...

Page 120: ...integer variables assigned to input I O exceeds 64 devices 2014 Too many output integer variables The total number of integer variables assigned to output I O exceeds 64 devices 2015 Too many retenti...

Page 121: ...peration upper limit 256 2029 Too many addresses The word addresses ED including the increase by reduction exceed 256 2030 Unassigned symbol is used in the logic Please set its address An unassigned s...

Page 122: ...in the Editor Option Set tings when simulation was in progress Before changing the operat ing language complete simulation GP Pro EX Refer ence Manual 5 14 7 Prefer ences Settings Guide page 5 147 Th...

Page 123: ...ile name already exists Use another name This appears when you are trying to rename a file in the CF card tool and the file name already exists Designate an unused file name CF card connection termi n...

Page 124: ...e recognized by the editor Confirm whether or not the destination unit is a GP Failed to acquire the informa tion Either the system is not downloaded or the model is not supported Confirm whether the...

Page 125: ...nnot be used Confirm the PC s LAN settings and check if the USB driver is installed Transfer failed An error occurred during communication Confirm that there is not a lot of noise occurring Do not use...

Page 126: ...41 Unable to transfer Target types are different The project file is not compatible with the model to which it is transferred Change the type of the project file to a file compatible with the target...

Page 127: ...e causes are that the free space in the CF card is insufficient the file cannot be accessed or the project file is corrupt Check the destination again This model is not supported The selected project...

Page 128: ...fer ence Manual 37 9 3 Project Copy Copy Tool Settings Guide page 37 164 Project does not exist If you select a project file that does not exist this error message appears Check if the project file ex...

Page 129: ...d The device PLC driver version is out of date Use the Transfer Tool to download required files This error message appears when the driver version of a connected device of WinGP is older than that of...

Page 130: ...not have any Ethernet interface An error occurred when a Ethernet supporting driver is selected in GP Pro EX s Device PLC Settings but the data is transferred to the main unit model which can not use...

Page 131: ...nded for device read com mand Error Code Decimal Hex RHxx035 Node Name Error has been responded for device write com mand Error Code Decimal Hex RHxx036 Node Name Error has been responded for device r...

Page 132: ...ng operation such as Lamps and Data Display are used please set the read address RHxx039 Node Name Error has been responded for device write com mand Error Code Decimal Hex There are read only devises...

Page 133: ...rite command RHxx049 Node Name Unknown devices exist in read devices Wrong device and address are created via Indirect Address Designation Please check if settings of Indirect Address Designa tion are...

Page 134: ...ss RHxx054 Node Name You cannot write the read only device Address Device Address RHxx065 Node Name TCP connection open error IP Address IP Address IP address and port number of device PLC are not rec...

Page 135: ...ce PLC Con nection Manual for the details When using COM 2 please check if Online Adaptor CA4 ADPONL 01 is connected 3 Please reconfirm the GP Pro EX s Device PLC Settings RHxx068 Node Name Response t...

Page 136: ...ade through a switch D script extended D script Pro Server EX etc to the device for which communication scan has been stopped Turn OFF the appropriate bit between LS9550 and LS9559 2 and start the com...

Page 137: ...a low speed such as 9600 bps is continued with a D script using a bit which turns ON OFF at fast speed such as the LS2038 tag scan counter 1 If the error occurred in all screens please check the addre...

Page 138: ...ea Start Address However if you are not using the System Data Area you can stop the communication scan GP Pro EX Reference Manual 5 14 6 System Settings Setting Guide u System Area Set tings page 5 13...

Page 139: ...ple 8 MB for GP 3500T GP Pro EX Refer ence Manual 5 7 Viewing Project Information page 5 41 RAAA003 The project data is invalid Transfer the project again There is an error in the project file Transfe...

Page 140: ...ric tions for Creating Screens n Num ber of Screens that can be Cre ated page 5 165 RAAA008 The font XXXX does not exist Transfer the font with the project The font you are trying to display does not...

Page 141: ...tup project onto the USB storage device again RAAA050 Clock Setting Error When changing the clock data the data write to the clock IC failed The IC chip may be broken RAAA051 Low battery Due to the lo...

Page 142: ...3 2 Setup Pro cedure n Proce dure page 36 7 RAAA112 Failed to connect to Remote PC Access server No Server PC is found or the con nection to the Server PC is not estab lished Check if the IP address...

Page 143: ...escriptions page 21 1 RAAA130 Global D Script Error The Total No of Global D Scripts exceeds the maxi mum of 32 The total number of Global D Scripts exceeds the limit The maxi mum number of Global D S...

Page 144: ...ript Restric tions page 20 63 RAAA141 Extended D Script Error The specified function does not exist or the function has an error A function called in the Extended Script does not exist Or there is an...

Page 145: ...s found The English dictionary file does not exist in internal storage or in the CF card Transfer the project data again RAAA154 The specified filing data cannot be used with this project This appears...

Page 146: ...start device address has been set to off scan mode You cannot normally set the main PLC to off scan mode How ever it can be set by changing the setting to not use the system data area Otherwise cancel...

Page 147: ...E003 Failed to save his tory data If the system failed while saving a history data file this error message appears When the history data file has already been opened by other software or the history d...

Page 148: ...al value If no Lansys cfg file exists this error message appears In this case the local node name and port settings will be reset to the initial settings Re enter the local node name and port while in...

Page 149: ...ing a device which does not exist Force the transfer of the files For details about the transfer tools please refer to GP Pro EX Reference Manual 33 10 Setting Up Transfer Tool page 33 57 Error Messag...

Page 150: ...EX Reference Manual 33 10 Setting Up Transfer Tool page 33 57 Error Message Cause and Solution Reference Cannot read the file XXXX required for startup Please transfer the project data again A file n...

Page 151: ...stallation of WinGP if you try to start WinGP without restarting Win dows this error occurs Restart Win dows first and then start WinGP Cannot continue because the install path exceeds 200 char acters...

Page 152: ...lapped The driver has been registered twice When this error occurs transfer the program again RGE 011 Unmatched bit word term The variable type specified in the I O is incorrect Transfer the project d...

Page 153: ...Error No Error Message Cause and Solution RGAA001 Watchdog error The possible causes are that the operation has entered an endless loop in the program or that the program uses many instructions which...

Page 154: ...004 Too many term setting The number of terminals is invalid The num ber of terminals is excessive The project file may not have been transferred successfully Transfer the project file again 005 Inva...

Page 155: ...e may not have been transferred successfully Transfer the project file again 016 File version mismatch The driver file version does not match The project file may not have been transferred suc cessful...

Page 156: ...e faulty Please contact your local GP distributor 100 I O board error The I O board is not responding The project file may not have been transferred successfully Transfer the project file again If thi...

Page 157: ...again 002 Invalid value The type of the variable assigned to the termi nal is invalid or the terminal setting is invalid The project file may not have been transferred successfully Transfer the projec...

Page 158: ...Transfer the project file again 013 Invalid address The driver information or controller informa tion is invalid The project file may not have been transferred successfully Transfer the project file...

Page 159: ...ng value is faulty The project file may not have been transferred successfully Transfer the project file again 108 Analog data range error Upper limit and lower limit setting values of the analogue mo...

Page 160: ...a within the setting range 129 Analog power error An external power supply is not connected to the analog module Connect a power supply to the analog module 130 Input data error The input data is out...

Page 161: ...forced transfer of the project file If this same error persists the I O board may have a fault Please contact your local distributor 2 12 3 Forcing the transfer of project files page 2 72 Failed to tr...

Page 162: ...interpreter program FB99 from PLC reports address error Address Device address Check the device described in the error mes sage RHxx130 Packet interpreter program FB99 from PLC reports device error A...

Page 163: ...on speed input output sizes and master scanner Please check the LED status for details Error No Network LED Module LED Description 0x00 to 0x04 Does not illumi nate Flashing Green Indicates any of the...

Page 164: ...ort for GP Pro EX products http www pro face com otasuke The site contains the following content Frequently Asked Questions FAQ Sample screens for downloading The latest manual for downloading The sit...

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Pro-face GP3000 Series, Maintenance & Troubleshooting

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Summary of Contents for GP3000 Series

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