Quick Setup Guide
−
Recommended hours of use per day of this product is under 16 hours. If the product is used for longer than
16 hours a day, the warranty may be void.
−
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
−
Download the user manual from the website for further details.
http://www.samsung.com/displaysolutions
DBJ (DB43J DB49J)
DCJ (DC43J DC49J)
BN68-08179G-02
The terms HDMI and HDMI High-Definition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing LLC in the United States and other countries.
Reverse Side
Issues
Solutions
The screen keeps
switching on and off.
Check the cable connection between
the product and PC, and ensure the
connection is secure.
No Signal
is displayed
on the screen.
Check that the product is connected
correctly with a cable.
Check that the device connected to the
product is powered on.
Not Optimum Mode
is
displayed.
This message is displayed when a signal
from the graphics card exceeds the product’s
maximum resolution and frequency.
Refer to the Standard Signal Mode Table
and set the maximum resolution and
frequency according to the product
specifications.
The images on the
screen look distorted.
Check the cable connection to the
product.
The screen appears
unstable and shaky.
Check that the resolution and frequency of the
PC and graphics card are set within a range
compatible with the product. Then, change the
screen settings if required by referring to the
Additional Information on the product menu
and the Standard Signal Mode Table.
There are shadows or
ghost images left on
the screen.
There is no image on
the screen and the
power LED blinks
every 0.5 to 1 second.
The product is in power-saving mode.
Press any key on the keyboard or move the
mouse to return to the previous screen.
Issues
Solutions
Picture quality of the
product is different
from the dealer
shop where it was
purchased.
Use an HDMI cable to obtain high-
definition (HD) picture quality.
The remote control
does not work.
Make sure that the batteries are correctly
in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon
signs switched on in the vicinity.
A beeping sound is
heard when my PC is
booting.
If a beeping sound is heard when your PC
is booting, have your PC serviced.
When I try to change
the PC resolution, a
message
“The defined
resolution is not
supported.”
appears.
The message
“The defined resolution
is not supported.”
appears if the input
source resolution exceeds the maximum
resolution of the display.
To resolve the issue, change the PC
resolution to a resolution supported on
the display.
Troubleshooting Guide
Checking the Components
Control Panel
Contact the vendor where you purchased the product if any
components are missing.
The pictures may look different from the actual components.
1
Remote sensor
Press a button on the remote control pointing at the bottom of the
product face to perform the function. The remote control sensor is
located on the bottom of the product.
- Using other display devices in the same space as the remote
control of this product can cause the other display devices to be
inadvertently controlled.
2
Panel Key
Quick Setup Guide
Warranty card
(Not available in some
locations)
Power cord
Batteries
(Not available in some
locations)
Remote Control
RS232C(IN) adapter
Speaker
1
Connect to a USB memory device.
‐
The USB ports on the product accept a maximum
constant current of 1.0A. If the maximum value is
exceeded, USB ports may not work.
2
Connects to a source device using a HDMI cable or
HDMI-DVI cable.
3
DVI: Connects to a source device using a DVI cable or
HDMI-DVI cable.
MAGICINFO IN: To use MagicInfo, make sure to connect
the DP-DVI cable.
4
Connects to MDC using an RS232C adapter.
5
Connects to a source device using the AV/Component
adapter.
6
Connects to MDC using a LAN cable.
7
Receives sound from a PC via an audio cable.
8
Connects to the audio of a source device.
The functions available may vary depending on the product model.
BN68-08179G-02_QSG_DBJ DCJ_INDIA_ENG.indd 1
2019-06-28 오후 2:42:25