RealPresence Collaboration Server (RMX) 800s/Virtual Edition Administrator’s Guide
Polycom®, Inc.
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12
Select the messages that will be played during the conference. For more information, see
Conference IVR Service Properties - General Voice Messages
.
13
Click the
Roll Call/Notifications
tab.
The
New Conference IVR Service - Roll Call
dialog box opens.
14
Enable the Roll Call feature and assign the appropriate audio file to each message type. For more
information, see
Conference IVR Service Properties - Roll Call Messages
.
15
Click the
Video Services tab
.
The
New
Conference IVR Service
-
Video Services
dialog box opens.
16
Define the
Video Services
parameters. For more information, see
New Conference IVR Service
Properties - Video Services Parameters
.
17
Click the
DTMF Codes
tab
.
The
New Conference IVR Service - DTMF Codes
dialog box opens.
The default DTMF codes for the various functions that can be performed during the conference by all
participants or by the chairperson are listed. For the full list of the available DTMF codes, see
New
Conference IVR Service Properties - DTMF Codes
.
18
If required, modify the default DTMF codes and the permissions for various operations including
Operator Assistance options:
*0
for individual help - the participant requested help for himself or herself. In such a case, the
participant requesting help is moved to the Operator conference for one-on-one conversation. By
default, all participants can use this code.
00
for conference help - the conference chairperson (default) can request help for the conference.
In such a case, the operator joins the conference.
19
Click the
Operator Assistance
tab.
