Polaroid 539957-020 Rev. A User Manual Download Page 1

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Polaroid XPS Card Printer

Installation and User Guide

June 2011

Part No. 539957-020 Rev. A

Summary of Contents for 539957-020 Rev. A

Page 1: ...Polaroid XPS Card Printer Installation and User Guide June 2011 Part No 539957 020 Rev A ...

Page 2: ...dgments Polaroid and Polaroid Pixel are trademarks of PLR IP Holdings LLC used under license All other trademarks are the property of the respective owner who has not sponsored endorsed or approved this product PLR IP Holdings LLC does not manufacture this product or provide any Manufacturer s Warranty or support ScreenCheck North America 2621 Corrinado Court Fort Wayne IN 46808 260 484 0611 X 281...

Page 3: ...___________ 16 Load Print Ribbon ______________________________________________________ 16 Load Cleaning Roller___________________________________________________ 17 Install Ribbon Cartridge ________________________________________________ 18 Install the Printer Driver _____________________________________________________ 19 USB Installation using the Installation CD ______________________________...

Page 4: ...ng job ________________________________ 54 Message 115 Wait for print temperature ________________________________ 55 Message 116 Magstripe not available __________________________________ 55 Message 117 Reader not available_____________________________________ 55 Message 118 Print ribbon type problem ________________________________ 56 Message 119 Print ribbon not supported ______________________...

Page 5: ...nd Non Printing Areas ________________________________________________ 75 Standard Magnetic Stripe Area ____________________________________________ 75 Smart Card Non printing Area______________________________________________ 75 Other Areas ___________________________________________________________ 76 Card Layout __________________________________________________________________ 76 Backgrounds _...

Page 6: ...e _________________________________________________________ 105 For Managers Only ______________________________________________________ 106 Chapter 11 Supplies and Parts __________________________________________________ 109 Print Ribbon ____________________________________________________________ 109 Color Print Ribbon____________________________________________________ 109 Monochrome Print Ribb...

Page 7: ...rinter Network IP Address ________________________________ 134 How to Get the Printer USB IP Address_____________________________________ 135 How to Load Cards______________________________________________________ 136 How to Load Ribbon_____________________________________________________ 136 Load Cleaning Roller ____________________________________________________ 137 Install Ribbon Cartridge ___...

Page 8: ...pe Codes ____________________________________________ 165 How to Use Magnetic Stripe Fonts ________________________________________ 166 How to View the Driver Version ___________________________________________ 167 How to View Network Information ________________________________________ 168 Chapter 13 Legal Notices_______________________________________________________ 169 Safety and Compliance __...

Page 9: ...7 Revision Log Polaroid XPS Card Printer Installation and User Guide Revision Date Description of Changes A June 2011 First release of this document as a single file ...

Page 10: ...8 ...

Page 11: ... to understand the features of your card program It will help you to successfully print cards using the printer About the Printer Card printers are compact printers that apply images and text to plastic cards The card printer can print full color and monochrome images depending on the type of print ribbon installed There are several options available for the card printer including magnetic stripe ...

Page 12: ...r in batches up to 100 cards at a time An optional 200 card input hopper is available for some printers A busy issuance site might issue up to 10 000 cards a month Often a site will have busy times and slow times During busy times the site might use more than one printer to keep up with demand Printer Components Printer with Input Hopper ...

Page 13: ...3 Inside a printer Printer with Duplex Option ...

Page 14: ...name which also appears on the model label Configuration which includes options in the printer Date and country of assembly The MAC address to use when the printer is connected using an Ethernet network The printer label provides information that is useful when requesting service It can also help you know the components installed Some components might be installed by the dealer or sales group The ...

Page 15: ...5 ...

Page 16: ...crosoft Word or Adobe Photoshop See Installation Requirements 2 Capture devices such as A digital camera to take photos for ID badges and other cards connected to the PC A signature capture pad or fingerprint reader 3 The printer with supplies and a facility power source 4 A data connection between the printer and PC which can be a USB connection or a network connection Do not use both connections...

Page 17: ...inter Use My XPS Card Printer to choose the user level This sets the type of information you view Using My XPS Card Printer you can also Open the Printers Window to view the status of the printer and to view settings Print a guide on a paper printer Link to the web site For non Windows Users The information for the card printer can be viewed and printed from other operating systems such as Linux I...

Page 18: ...8 Welcome to Card Printer Information ...

Page 19: ...nning at 1 GHz or faster Memory RAM 2 GB or more At least 1GB free space on the hard drive One of the following operating systems Windows 7 32 or 64 bit Windows Vista 32 or 64 bit Windows XP 32 bit Windows MSXML 6 0 and the Windows XPS Essentials pack are required to install the printer driver The driver installer checks the operating system for these files and installs them if needed Windows 2003...

Page 20: ...nts listed above that is connected to and communicating with the network You can connect many network printers to one PC The maximum number of printers depends on the capacity of the network to deliver data to the printer Requirements for a USB Connection To install a printer using a USB connection the following components are required A high speed USB port USB 2 0 is recommended A USB cable to co...

Page 21: ... Place the printer on a sturdy level surface Place the printer away from direct sunlight Do not place printer near heating ducts fans or other air vents Do not use the printer for purposes other than the intended use Prevent debris from entering the printer Printer Model Dimensions inches mm A B C D E F G P3500S 10 00 254 8 80 224 4 00 102 6 85 174 4 00 102 15 37 390 4 00 102 P3500S with Smart Car...

Page 22: ...he power supply has earned the ENERGY STAR and is rated as follows The power supply detects the input voltage and works within the range stated The printer is ENERGY STAR qualified only when used with the included power supply Printer Model Electrical Requirements P3500S 110 240V 50 60 Hz 3 0 Amp P5500S ...

Page 23: ...hipped with the printer The driver installation procedure prompts you to power on the printer and when to connect cables Installation includes the following steps 1 Choosing Your Installation Method 2 Prepare the Printer Load Cards Load Print Ribbon Load Cleaning Roller 3 Install the Printer Driver Choosing Your Installation Method Your installation method depends on how many users will print to t...

Page 24: ... independently powered USB hub to which both printers can be connected Up to four card printers can be connected to a PC using USB cables Use one powered high speed USB 2 0 hub Do not daisy chain multiple hubs The printer s must be powered on for the PC to detect it It must remain powered on during installation Driver CD The printer ships with a CD in the printer carton In most cases install the d...

Page 25: ...river for this printer Insert the driver CD only if you are prompted for it Using more than one printer on a PC When using more than one printer on a PC keep the following in mind Select the printer to use in the ID software or other application Card jobs will be sent to the selected printer even if more than one card printer is attached to the PC When messages are displayed the title bar of the m...

Page 26: ... input hopper continue with these steps 1 Open the input hopper a 2 Fan cards before placing them into input hopper b Insert magnetic stripe cards with the stripe down and toward the right hand side of the input hopper 3 Close input hopper c Load Print Ribbon Load the ribbon when you install the printer and when the ribbon runs out 1 Open the printer s top cover ...

Page 27: ...turn Load Cleaning Roller Load a new cleaning roller with each new roll of print ribbon The printer ships with the cleaning roller spindle installed on the print ribbon cartridge 1 Remove the cleaning roller spindle from the ribbon cartridge and slide the continuous cleaning sleeve onto the spindle a 2 Snap the spindle with sleeve installed back onto the ribbon cartridge b 3 Remove the protective ...

Page 28: ...d print ribbon cartridge into the printer 1 Hold the print ribbon cartridge by the handle and lower into the printer with the handle toward the front of the printer 2 Check to see that the ribbon cartridge is correctly positioned in the guides 3 Close the printer cover ...

Page 29: ... printer and when to connect cables Use one of the following links to view instructions about how to install the printer driver USB Installation using the Installation CD USB Installation using a downloaded driver Network Installation using the Installation CD Network Installation using a downloaded driver USB Installation using the Installation CD 1 Log on to the PC as a user with Administrator a...

Page 30: ...ight 5 Follow the steps to Prepare the Printer 6 Click the blue arrow pointing to the right 7 The Device Driver Installation Wizard dialog appears Click Next 8 The Windows Security dialog appears Click Install to install the printer 9 The Windows Security dialog appears Click Install to install the network adapters for the printer Use the green media controls to view step by step instructions abou...

Page 31: ...ce Driver Installation Wizard dialog appears Click Finish to complete this stage of installation 11 Plug in and power on the printer 12 The installer will prompt you to connect the printer to the PC using a USB cable ...

Page 32: ...e Print Sample Card button Installation is complete when the sample card prints successfully For more information on how to print a sample card or a printer test card see How to Print Driver Sample Cards or How to Print a Printer Test Card 15 If ID software is installed on the computer the Before You Go dialog prompts you to install the printer plug in Follow the prompts to install the printer plu...

Page 33: ...ds area of the Web site or the Products page for the printer and choose the driver for your printer and operating system B Click the link C When the File Download dialog appears click Save D Choose a location on your PC such as C Temp and click Save 3 Browse to the location of the file saved in Step 2 on your PC 4 Double click the downloaded file The file will have a name similar to XPSCardPrinter...

Page 34: ...w the steps to Prepare the Printer 8 Click the blue arrow pointing to the right 9 The Device Driver Installation Wizard dialog appears Click Next 10 The Windows Security dialog appears Click Install to install the printer 11 The Windows Security dialog appears Click Install to install the network adapters for the printer Use the green media controls to view step by step instructions about how to P...

Page 35: ...ard dialog appears Click Finish to complete this stage of installation 13 Plug in and power on the printer 14 The installer will prompt you to connect the printer to the PC using a USB cable 15 Connect the printer to the PC using a USB cable ...

Page 36: ...n Installation is complete when the sample card prints successfully For more information on how to print a sample card or a printer test card see How to Print Driver Sample Cards or How to Print a Printer Test Card 17 If ID software is installed on the computer the Before You Go dialog prompts you to install the printer plug in Follow the prompts to install the printer plug in ...

Page 37: ... in the PC s drive On the User Account Control dialog click Yes The driver installer window opens 3 Click the Install a Network Printer button 4 The driver might require additional software and present a license agreement for that software Read the license agreement s presented click the Accept box and then click the blue arrow ...

Page 38: ...ppears Click Install to install the printer 9 The Windows Security dialog appears Click Install to install the network adapters for the printer 10 The Device Driver Installation Wizard dialog appears Click Finish to complete this stage of installation 11 Connect the printer to the network using an Ethernet cable Use the green media controls to view step by step instructions about how to Prepare th...

Page 39: ...nter 13 Use the LCD panel to retrieve the printer s IP Address For step by step instructions see Retrieve the Printer IP Address 14 Return to the Main menu on the LCD display Check that Ready is displayed and the User button glows green ...

Page 40: ...w automatically When this window opens click the Configure Port button and enter the IP Address retrieved in Step 9 in the Printer Name or IP Address area IMPORTANT In some cases Windows may change the Port Number when the printer s IP address is entered The printer always uses Port 9100 ...

Page 41: ...ow the prompts to install the printer plug in Network Installation using a downloaded driver The printer ships with an Installation CD in the printer carton In most cases install the driver from the Installation CD If you do not have access to the Installation CD follow these steps 1 Log on to the PC as a user with Administrator access 2 Obtain the download file on a portable storage medium such a...

Page 42: ...r PC 4 Double click the downloaded file The file will have a name similar to XPSCardPrinterDriver exe On the User Account Control dialog click Yes The driver installer window opens 5 Click the Install a Network Printer button Your network might prevent the download or installation of this file Ask your network support personnel for help when downloading this file or when installing the driver ...

Page 43: ...s to Prepare the Printer 8 Click the blue arrow pointing to the right 9 The Device Driver Installation Wizard dialog appears Click Next 10 The Windows Security dialog appears Click Install to install the printer 11 The Windows Security dialog appears Click Install to install the network adapters for the printer Use the green media controls to view step by step instructions about how to Prepare the...

Page 44: ...e Printer 12 The Device Driver Installation Wizard dialog appears Click Finish to complete this stage of installation 13 Connect the printer to the network using an Ethernet cable 14 Plug in and power on the printer ...

Page 45: ...D panel to retrieve the printer s IP Address For step by step instructions see Retrieve the Printer IP Address 16 Return to the Main menu on the LCD display Check that Ready is displayed and the User button glows green ...

Page 46: ...w automatically When this window opens click the Configure Port button and enter the IP Address retrieved in Step 11 in the Printer Name or IP Address area IMPORTANT In some cases Windows may change the Port Number when the printer s IP address is entered The printer always uses Port 9100 ...

Page 47: ...o install the printer plug in Follow the prompts to install the printer plug in Retrieve the Printer IP Address The Address Mode determines how the network address of the printer is assigned The choices are DHCP and Static IP DHCP stands for Dynamic Host Configuration Protocol and means that the network assigns the IP Address to the printer Static IP means that you set the IP Address assigned by y...

Page 48: ...splayed on Line 1 and Network Status will be shown on Line 2 7 Press the ENTER key f Network Status will be displayed on Line 1 and Address Mode will show on Line 2 8 Press the down arrow key g Network Status appears on Line 1 and IP Address is shown on Line 2 9 Press the ENTER key h IP Address appears on Line 1 and the printer s IP Address will be displayed on Line 2 10 Record the printer s IP Ad...

Page 49: ...How to Print Driver Sample Cards for details Make sure The printer system is set up See Printer System for details The card design is set up See Card Design and Setup if you need to set up the design Ribbon is loaded in the printer See How to Load Ribbon for the steps to follow HINTS TIPS Make sure magnetic stripe cards are inserted correctly The printer shows the correct position You can also pri...

Page 50: ...n to send the card to the printer Printing from Other Software 1 Open the software application 2 Select the XPS Card Printer as the current printer 3 Use Page Setup to choose the ID1 page size 4 Set the margins to 0 zero or zed 5 Create the card design A Add graphics such as a company logo or photos B Add text information such as name address or employee number C For information about additional c...

Page 51: ...41 ...

Page 52: ...42 Printing Cards ...

Page 53: ...ncludes the following Power switch Use this button to power the printer off and on All lights show steady amber while the printer powers on To power off the printer press the switch for 1 to 2 seconds until the printer powers off If the printer is processing cards you can press for 2 or more seconds to power the printer off immediately You hear the power down tone Cards in the printer are not comp...

Page 54: ...row Up Arrow and Enter keys Use the arrow keys to move through the printer menu system and the ENTER key to make a selection See Use the LCD Menus for details Ribbon Light The ribbon light glows green when the print ribbon is low and glows amber when there is a problem with the ribbon such as out of ribbon Off Printer is off Green Printer is ready Blinking green Printer is busy Amber The printer i...

Page 55: ...o Get the Printer Network IP Address View the printer USB IP Address See How to Get the Printer USB IP Address View the printer serial number See How to Find the Printer Serial Number Run a cleaning card See Run a cleaning card Retrieve card counts See How to View Card Counts from the Printer LCD Menu Set the IP address type See How to Set Static IP Address Type Set the Magstripe Coercivity See Ho...

Page 56: ...s to the Printer Ready status after two minutes of no activity Changes not applied will be lost To leave a selection without changing the value press the up or down arrow key to scroll to Exit and then press the ENTER key Messages and Conditions When the printer cannot process the card sent it issues a condition Conditions are displayed on the LCD display on the front panel In most cases the drive...

Page 57: ...you click the button to close the current message If you have more than one card printer installed on the PC messages are displayed one at a time The title bar of each message shows the printer name If you have more than one card printer installed on the PC and both have issued errors the XPS Card Printer Driver will display the messages received even if you cleared the error at the printer The dr...

Page 58: ...e 110 Print ribbon out or missing Message 111 Card not picked Message 112 Card hopper empty Message 113 Close cover to continue Message 114 Cover opened during job Message 115 Wait for print temperature Message 116 Magstripe not available Message 117 Reader not available Message 118 Print ribbon type problem Message 119 Print ribbon not supported Message 120 User paused the printer Message 121 Pri...

Page 59: ...nd the new card to print again HINTS TIPS The card if it started to print should be discarded Make sure you have chosen the correct printer in the application Ask your Manager for assistance if needed Message 101 Job could not complete The card took too much time Press the USER button on the printer to clear the error To print the card again 1 Make sure all data for the card is available 2 Send th...

Page 60: ...move any debris from the print area Ask your Manager for assistance if needed Message 103 Printer problem The printer has a problem that prevents it from completing the card 1 Press the printer POWER button to power it off 2 Press the printer POWER button to power it on again HINTS TIPS If the printer works the problem was temporary If the printer does not work troubleshoot the problem Message 104...

Page 61: ...ned the wrong way The card might not have a magnetic stripe Send the new card to the printer Message 106 Magstripe data not found The printer could not find magstripe written data on card To print the card again 1 Insert a magnetic stripe card that matches the printer settings 2 Position the card with the magnetic stripe down and to the right side of the printer 3 Press the USER button on the prin...

Page 62: ... Message 108 Magstripe read no data The printer did not find any magstripe data on the card To read the card 1 Insert a magnetic stripe card with data 2 Position the card with the magnetic stripe down and to the right side of the printer 3 Send the new card to the printer HINTS TIPS The card might have been turned the wrong way The card might not have a magnetic stripe Message 109 Print ribbon pro...

Page 63: ...ridge and close the printer HINTS TIPS Used ribbon can have negative images of printed data To keep the data confidential follow your policy to discard used ribbon Message 111 Card not picked The printer did not pick a card To load cards 1 Open the input hopper 2 Insert cards in the input hopper Cards can stick together Slide or fan cards to separate the edges before loading the input hopper 3 Clo...

Page 64: ...e cards by their edges Wear gloves Message 113 Close cover to continue The printer cover must be closed to print 1 Close the cover 2 Push down on the cover to latch it Hints Tips Make sure the ribbon cartridge is installed Make sure the cartridge handle is even with the edges of the printer Message 114 Cover opened during job The printer cover must be closed to print 1 Close the cover 2 Push down ...

Page 65: ...has a magstripe option that is not working Request service 2 If no the printer does not have a magstripe option 3 To print the card without magstripe remove magstripe data from the card and send it again Hints Tips To remove magstripe data you might need to Uncheck a box in the application Change the font from Mag Track X XPS Card Printer to a printable font such as Arial Verdana or Calibri Messag...

Page 66: ...n designed for this printer brand and model Hints Tips When the printer recognizes that a supported ribbon is installed all enhanced product features are enabled and successful card printing can begin Message 120 User paused the printer A person pressed the USER button on the printer and a card was in process 1 The card can continue processing without damage Hints Tips If the user pressed the butt...

Page 67: ...gs Ask the Manager to verify that the card the data and the printer settings match See Magnetic Stripe for information about data allowed for specific formats Make sure fonts or escapes are used correctly Message 123 Insert new card then continue The card requires you to insert a new card in the exception slot 1 Insert the card in the printer 2 Resume Hints Tips Make sure to use the correct type o...

Page 68: ...t for help if needed Hints Tips Make sure you have chosen the correct printer in the application Ask the Manager for assistance if needed Message 501 The printer connection was lost Printing the card is canceled The printer connection was lost Printing the card is canceled To print the card make sure the printer is powered on and connected to the PC 1 Connect the power cord Use the power switch to...

Page 69: ...is present Identify the magnetic stripe data using escapes or fonts See How to Use Magnetic Stripe Escapes or How to Use Magnetic Stripe Fonts To print on the card Change the setting in Printing Preferences to disable Encode Only See How to Encode Magnetic Stripe without Printing Message 505 Bonjour is not installed Cannot connect to the printer The driver uses Bonjour for Windows to connect to a ...

Page 70: ...er Find a Bonjour for Windows download and install it Message 506 A card is currently processing The driver is currently processing an interactive job Wait until the current card is complete and then send the card again ...

Page 71: ...leaning tasks Run a cleaning card Clean the printhead Run a cleaning card Run a printer cleaning card to clean debris from the inside of the printer The cleaning card can remove most contaminants from the printer 1 Begin with the printer powered on 2 Open the printer cover and remove the print ribbon cartridge 3 Close the cover The Ribbon Light will blink rapidly 4 Open the input hopper and remove...

Page 72: ...moves the card through the printer several times and ejects it in the output stacker 13 Remove the used cleaning card Wait a few minutes for the rollers to dry 14 Replace the cards in the input hopper 15 Replace the cleaning sleeve with a new sleeve and remove the protective cover 16 Replace the ribbon cartridge and close the printer The printer is ready to print cards again 17 Discard the used cl...

Page 73: ...off 2 Open the printer cover and remove the print ribbon cartridge 3 Open the cleaning pen 4 Using gentle pressure move the cleaning pen back and forth along the full length of the printhead edge until it is completely clean 5 Replace the print ribbon cartridge and close the printer cover Avoid bumping printhead when installing the print ribbon cartridge 6 Power on the printer 7 Print a sample car...

Page 74: ...of the printhead cartridge with any sharp objects which can permanently damage the printhead Only use the cleaning pen to clean the printhead Other materials can stick to the printhead and cause damage Use the cleaning pen up to 8 times and then replace it ...

Page 75: ...s topcoat Corporate style guidelines For example a corporate style guide can specify a particular shade of red for the logo This section describes the card design components available and provides detailed information about them Color Printing Monochrome Printing Topcoat Printing Card Design Magnetic Stripe Card Design Smart Card Printing and Non Printing Areas Hints Tips An organization might hav...

Page 76: ... affects the settings available and how you might use them Color Printing This section includes Print Ribbon Managing Color Printing Text Printing Graphics Types of Color Images How to Set the Print Resolution Print Ribbon Color printing uses a print ribbon with three color panels Y yellow M magenta and C cyan The ribbon also includes a black K panel and a topcoat T panel The printer applies the c...

Page 77: ...for more information In a non Windows environment color management or graphics software can be used to manage images Printing Text The printer can print text in any color Small characters are likely to be more readable if they are formatted as black and printed with the black K panel The printer supports 6 point or larger text with a sans serif font such as Arial Printing Graphics The printer prod...

Page 78: ...he Color Settings tab in Printing Preferences to adjust the printed output if necessary Next evaluate the other color areas of the card such as text or logo The application might have settings that can help improve the printed color of text Image editing applications such as Photoshop can be used to change the color of a logo file for optimal printing If the cards do not have the colors you want a...

Page 79: ...KT or KTT ribbon The printer applies Black and two topcoat panels on the same side of the card Continuous black K ribbon A continuous color such as green or silver also K ribbon Continuous monochrome printing with certified ribbon uses the Ribbon Saver feature The printer begins using ribbon at a location that corresponds to the leading edge of the card The printer continues to spool ribbon for th...

Page 80: ...color and grayscale graphics Dithering converts areas other than black and white to dots so the single color ribbon can approximate the lightness and darkness of the original graphic Hints Tips Monochrome means one color When printing cards the opposite of monochrome is full color or YMC printing Topcoat Printing When a ribbon with a topcoat or T panel is installed the printer can apply topcoat to...

Page 81: ... brown or black stripe close to one long edge of the card See the package containing new cards for details about the magnetic stripe The magnetic stripe option is set up to define the coercivity number of tracks and data format The coercivity and data format are set in the printer The installer sets these values and they remain the same for all cards printed using the same design See How to Set Ma...

Page 82: ...can Bankers Association The maximum number of characters for ABA format is 37 characters Numeric characters and the following special characters are allowed TTS Thrift Third Standard The maximum number of characters for TTS format is 104 characters Numeric characters and the following special characters are allowed Single Track Option The default data encoding format for a single track magnetic st...

Page 83: ...g them a hidden character is added Each hidden character reduces the number of characters you can encode by one character Card Design Smart Card About Smart Card Requirements Smart Card Codes on the Printer Label About Smart Card This section presents basic information about personalizing smart cards Smart card processing is different from other types of personalization because the smart card step...

Page 84: ...n using the driver SDK or ID software application with a smart card application manager Smart cards that work with the reader in the printer Smart Card Codes on the Printer Label The configuration label includes codes to identify the type and model of smart card module installed in the printer The following table lists the codes used on the configuration label The S1 value on the configuration lab...

Page 85: ...o Use Print Blocking Escapes for other areas Standard Magnetic Stripe Area Use the following dimensions to prevent printing in the magnetic stripe area The 3 track magnetic stripe is usually on the back of the card while the single track magnetic stripe is usually on the front of the card The green arrow shows the direction the card travels through the printer Smart Card Non printing Area Use the ...

Page 86: ...ting areas for one or more of the following Blocking printing but not topcoat Non standard areas such as a preprinted logo or a signature panel More than one area on the same side of the card Card Layout The arrangement or layout of components helps to determine how well your card design works for users Follow these guidelines to position card design components for best results Backgrounds Conside...

Page 87: ...slot after printing so cards can be attached to clips The illustration shows the maximum size for a slot A smaller slot will be stronger and contribute to durability in the slotted area Settings Settings are available through the XPS Card Printer Driver for Operators and Managers Managers also can use the Printer Manager to perform setup tasks Windows Properties and Preferences The XPS Card Printe...

Page 88: ...r when troubleshooting problems See How to Open the Printer Manager Operators can use the printer front panel and the Properties page of the driver to view card counts and status information Operators should use the Printer Manager only at the direction of their manager ...

Page 89: ...Guide for the steps to follow to install the printer and driver correctly The installation assigns a default printer name If you want to use a different name you can change the name from the Printer and Devices window If you have changed settings in Preferences the settings return to default values For best results change the printer name if needed after installation and before changing settings C...

Page 90: ... it Each PC can have up to 4 printers connected using USB cables Each PC can be connected to many printers over the network Each printer has a separate instance of the driver Each printer needs to have a different name The driver takes care of this requirement Using the driver The XPS Card Printer Driver provides the Windows dialogs for Printing Preferences for setting the page or card design and ...

Page 91: ... View the driver version see How to View the Driver Version Set Windows Permissions see Printer Permissions Hints Tips The Printer Properties dialog includes a Sharing tab The printer driver does not support sharing The Ports tab of the Printer Properties dialog includes an Enable Bidirectional Support checkbox The driver always uses bi directional communication with the printer Changing the check...

Page 92: ...82 Printer Driver ...

Page 93: ...at exactly matches your printer type Updating the Driver If a newer printer driver is released it can be downloaded from the Web site listed in the bar at the bottom of the page When you update the driver the driver also updates My XPS Card Printer Important Do not use any of the following methods to remove or replace the existing driver The Printer Properties Advanced tab New Driver button Delete...

Page 94: ...200 Card Input Hopper Option Lock Option see Install the Lock Option Deviations Deviations are specially adapted products created as a special order Most often the driver or the firmware is deviated sometimes the hardware printer is also changed If you have a deviated driver firmware or printer be very careful about updating the driver or firmware A deviated driver or firmware will have a version ...

Page 95: ...85 ...

Page 96: ...86 Updates Upgrades and More ...

Page 97: ...dows Server 2008 choose Start Control Panel Hardware and Sound Printers Windows XP and Windows Server 2003 choose Start Settings Printers and Faxes 3 Make sure all cards sent to the printer have printed You cannot delete a printer that has jobs in the print queue Double click the printer icon to open the Print Manager and view the print jobs If any jobs appear do the following A If the job is paus...

Page 98: ... from a Windows PC 4 Insert the driver CD into the PC s drive On the User Account Control dialog click Yes to continue 5 Click the Remove Printer Driver icon on the main installer screen 6 Click the Remove the Driver button ...

Page 99: ... until the driver is removed The installer will show you the progress of the uninstall 8 You may be prompted to restart the PC If a restart is required remove the USB cable and then click the Restart Now button ...

Page 100: ...90 Removing a Printer from a Windows PC ...

Page 101: ... The tools for troubleshooting a problem are similar to the supplies and equipment you use to print cards Cards to print used at several stages of troubleshooting Print ribbon Cleaning supplies especially printer cleaning cards and a cleaning pen The XPS Card PrinterDriver if you use it when printing cards The Printer Manager for use by managers with the guidance of your service provider Procedure...

Page 102: ...et and repeat beginning with step 1 3 Make a printer test card See How to Print a Printer Test Card for the steps to follow Does the test card print Does it look like one of the cards shown in the topic If yes the printer is working correctly Continue to step 4 If no the printer is not working correctly Request service for the printer 4 Connect the printer data cable if needed Make sure you use th...

Page 103: ...g in Other components of the system The XPS Card Printer Driver TheXPS Card Printer Driver is provided in the CD Folder included in the shipping carton If the CD is not available you can download the driver from the Web site link at the bottom of this page Choose Support Drivers Drivers Download from the menu Enter your printer model in the Enter Product Name or Number area and click Go ID Softwar...

Page 104: ...r can use Other Components of the System An ID or badge system usually includes a camera to take photos and can include other capture devices such as those for biometric data Using and maintaining these components is important to the quality of cards you produce Installation Troubleshooting This section describes issues that could prevent a successful installation and the recommended solutions to ...

Page 105: ...eds to be removed before the printer can be installed Disconnect the printer from the PC If the printer was installed make sure it is deleted See Removing a Printer from a Windows PC for the steps to follow Open the Windows Device Manager 1 Locate the device to delete The device might be called Unknown device or it might be located under the Printers or Network Adapters folder The device might be ...

Page 106: ...wer management on the PC has shut down USB communication Open the Device Manager and the list of USB devices Disable shutdown for each hub in the list You might need to restart the PC to make the changes take effect Hibernation on a laptop PC requires several moments to enable USB communication Unplug the USB printer port and then connect it again Replace the PC port or the PC Contact your PC or p...

Page 107: ...the printer shows Ready on the LCD panel Follow your network troubleshooting procedures to isolate and test each component of the computer to printer communication link Suggestions The computer to network connection can be checked by accessing a network resource such as a network drive The network administrator can check communication between a server and the printer Make sure the user is logged i...

Page 108: ...orts tab Message 500 appears after you send a card to print If this happens often consider switching from DHCP network addressing to Static IP addressing See How to Set the Driver Network Port Value for more information The network is not operating properly Check the network using another device and fix or report network problems To check the network print to a different paper printer or check the...

Page 109: ...s after installing Make sure both ends of the data cable are connected See Data Cable Replace a defective USB cable if needed Message 505 appears after you send a card to print The Bonjour software is disabled or not installed Check the Windows Add Remove Programs list to see if Bonjour is installed If Bonjour is not installed and the printer is connected using a USB cable the driver must be remov...

Page 110: ...be changed As a result the two indicators can show different data In the print queue Windows Print Manager print jobs show an error and are removed without printing The print queue shows jobs that Windows is still tracking Those jobs can be in the queue at the printer waiting for other jobs to complete The Driver Sample Card or mag stripe test card do not print The Print directly to printer choice...

Page 111: ...ange Encode Only to Off The Print Ribbon is loaded incorrectly Remove the print ribbon and install it correctly The page size was not set to ISO ID1 In the application use Print set up to choose the card printer The correct page size will be available after choosing the printer See Printing Cards for details Color printing on top of a black background does not appear on the card The printer uses t...

Page 112: ...sider creating a template for cards that opens at the correct page size Problem Probable Cause Solution One or more unprinted lines appear on the card The printhead is dirty or damaged Clean the printhead See How to Clean the Printhead One color panel is not aligned correctly with other color panels The cards are slipping in the track Run a cleaning card See How to Run a Cleaning Card The cards ar...

Page 113: ...requirements for the printer See Cards for specifications The rollers are dirty or the card packaging contains debris Run a cleaning card See How to Run a Cleaning Card If needed obtain a different supply of cards Part of the printed image is discolored Cards might have fingerprints or other dirt on them Handle cards carefully See Card Quality Guidelines A signature panel is located on the other s...

Page 114: ...s previously printed and has topcoat on it Print only new cards See Cards for specifications The printhead is not installed correctly Contact your service provider for instructions on installing the printhead correctly Problem Probable Cause Solution The card shows wrinkles in darkly colored areas The card includes very dark areas Change the design to use smaller areas of dark color The printhead ...

Page 115: ...ribbon Contact your service provider Format text to print black so the text is not dithered Printing is uneven or is missing in some areas The monochrome K power setting is too low The cards require a different setting Increase the monochrome intensity Find a balance between printing all card data and causing wrinkles A black and white image prints using the color panels The Windows Picture Print ...

Page 116: ...ters not allowed by the magnetic stripe format selected for the track Cancel the current print job Make sure you know what data is allowed on the track Change the data to be encoded and resend the print job The magnetic stripe data was sent in an encoding format not supported by the track Check the encoding format setting for the tracks by using Printer Manager See How to Open the Printer Manager ...

Page 117: ...nced on My XPS Card Printer for information about using the Printer Manager See How to Open the Printer Manager to access the printer manager In most cases you can perform advanced troubleshooting with the guidance of your service provider ...

Page 118: ...108 Troubleshooting ...

Page 119: ...ll panel or short panel options Use full panel print ribbon when the card design calls for color printing on the entire card Short panel print ribbon is for use when only a portion of the card design calls for color For example a card design may have a color photo on the top or left of the card and black text on the bottom of the card The color area for short panel ribbon is 1 57 inches 40mm The Y...

Page 120: ... ribbon can be Alternating black and topcoat panels KT or KTT ribbon Continuous black K ribbon A continuous color such as red or silver A roll of certified monochrome ribbon enables the Ribbon Saver feature in the printer Ribbon Saver can increase the number of cards printed with each roll of ribbon The following ribbon kits are available Alternating black and topcoat panels KT ribbon 1000 images ...

Page 121: ...d remove supplies from the printer and store them with new supplies Cards This section describes the cards to use with the printer For best results use high quality cards that meet the specifications and recommendations described in this section Card Size Use ISO ID 1 size cards also called CR80 cards Such cards have the following dimensions 3 37 inches long by 2 125 inches wide 85 60mm long x 53 ...

Page 122: ...nnot be printed a second time Adhesive Backed Cards Adhesive backed cards are printed and then adhered to proximity cards when the card surface is not flat enough to print The printing surface white side of adhesive backed card meets the material requirements for use in some printers Use the following guidelines Store cards in a cool place such as a refrigerator to avoid adhesive migration Clean t...

Page 123: ... against each other When storing cards make sure that no two cards contain images or blocks of color that will come in contact with each other Make sure that the magnetic stripe on one card does not come in contact with the magnetic stripe on another card Make sure that cards with magnetic stripes are stored away from magnets and other magnetic objects Store cards in a cool dry and dark place Exce...

Page 124: ... printhead and other internal parts of the printer A cleaning pen can be used eight times Cleaning Roller Spindle The cleaning roller spindle holds the replaceable cleaning sleeve Large Output Hopper Option The printer can use a large output hopper which holds about 100 cards The user can replace the small standard hopper with the large hopper without using tools Lock Option The printer can be use...

Page 125: ... cable sometimes called a Category 5 or Cat 5 cable to connect the printer to a network port Smart Card Cable Use a USB cable up to a maximum of 6 feet 2 meters long to connect the smart card port to the PC Power Cable The power cable connects to facility power and the printer power supply Be sure to use a cable that grounds to the facility power source The printer can use one of the following pow...

Page 126: ...116 Supplies and Parts Chinese power cable Japanese power cable Tips for Success Use only one data cable with a printer If you need to connect more than one PC to a printer use a network connection ...

Page 127: ...w to Run a Cleaning Card How to Clean the Printhead How to Set the Driver Network Port Value How to Encode Magnetic Stripe without Printing How to Change the LCD Backlight How to Get the Printer Network IP Address How to Get the Printer USB IP Address How to Load Cards How to Load Ribbon How to Open Printing Preferences How to Open the Printer Manager How to Open the Printer Properties How to Prin...

Page 128: ...netic Stripe Coercivity How to Set the Print Area How to Set Static IP Address Type How to Use Print Blocking Escapes How to Use Magnetic Stripe Escapes How to Use Magnetic Stripe Fonts How to View the Driver Version How to View Network Information How to Print More Than One Copy of a Card How to Set the Print Resolution ...

Page 129: ...h it to the printer base You can remove the standard hopper and attach the large output hopper without using tools Follow the steps in this topic to attach the printer to the bases and to install the larger output hopper 1 Position one base section with the open end facing the back of the printer 2 Lift the printer over the base section 3 Align the tabs in the base with the slots in the bottom of ...

Page 130: ...e of the printer The base and large output hopper remain attached when the printer is moved or carried How to Install the 200 Card Input Hopper Option The standard input hopper can hold about 100 cards Some printers can be upgraded to use a 200 card input hopper The 200 card input hopper kit includes the larger hopper with cover attached The standard hopper is easily removed and the 200 card hoppe...

Page 131: ... The security plate is installed in the printer and is designed to accommodate the T bar of the Kensington lock 1 Prepare the printer by installing the metal security plate and then follow the instructions included in the packaging 2 The security plate receptacle is located on the underside of the printer towards the back left hand side 3 Insert the security plate into the receptacle with the open...

Page 132: ...or Vista C From the Start Menu in Windows XP 2 Click the Color Adjustment tab to view it 3 The tab contains two similar images the original image and the adjusted image They show how the changes might look on a card 4 Check Enable Color Adjustment if needed to use the settings Brightness To change the overall lightness or darkness of the card change the Brightness setting 1 Click the Up arrow to m...

Page 133: ...it 4 Print one or more cards to verify your changes 5 Print one or more cards from the ID software 6 Print a sample card from the Properties Status page 7 Evaluate the appearance of the cards 8 Repeat these steps until the cards meet your requirements 9 Click the Apply button to save the new values Color Balance Before you use color adjustment read and understand the Color Printing topic 1 Evaluat...

Page 134: ...each change to save it 6 Print one or more cards to verify your changes A Print one or more cards from the ID software B Print a sample card from the Properties Status page 7 Evaluate the appearance of the cards 8 Repeat these steps until the cards meet your requirements 9 Click the Apply button to save the new values Hints Tips The settings on the Color Adjustment page affect the color printing o...

Page 135: ...total counts 4 Click the Ask Printer for Update button to see the counts if additional cards have printed About Card Counts Total counts are all the cards the printer has processed Current counts are all cards since the last time the count was reset Current counts are resettable by the printer manager The printer only sends updated card counts when you click the Ask Printer for Update button The p...

Page 136: ...er the menu system 4 Press an arrow key to display Status on line 2 of the LCD panel 5 Press the ENTER key to enter the Status menu 6 Press an arrow key to display Card Counters on Line 2 7 Press the ENTER key to display Card Count on Line 2 8 Press the ENTER key to view the total number of cards picked on this printer 9 Press the ENTER key to display Cycle Count on line 2 A cycle is one pass of t...

Page 137: ...display 19 Press the USER button to display Ready on the LCD panel How to Change a Card Design Card design is the name given to the combined features of the printed cards See Card Design and Setup for more information An organization can change The arrangement of card components such as moving a photo from the center to the left side of the card The source for card components such as using a diffe...

Page 138: ...graphic logo on the card The camera for taking photos The location for taking photos Then Check the Color Adjustment setting See Color Printing for information about how to improve the appearance on one element on a card If changing A bar code A magnetic stripe Then See Monochrome Printing if printing bar codes See Magnetic Stripe if adding or changing a magnetic stripe Print several samples of th...

Page 139: ...LCD panel 7 Press the ENTER key to enter the menu system 8 Press the ENTER key to enter the Maintenance menu 9 Press the ENTER key to choose Cleaning Card 10 With Cleaning Card displayed on Line 2 press the ENTER key to display Start on Line 2 11 Press the ENTER key to display Insert Cleaning Card in the LCD panel The USER button and the Card light blink 12 Open the cleaning card package Place the...

Page 140: ...back and forth along the full length of the printhead edge until it is completely clean 5 Replace the print ribbon cartridge and close the printer cover 6 Power on the printer 7 Print a sample card to verify the quality of printing Hints Tips Avoid touching the printhead edge with your fingers Avoid touching the printing edge of the printhead cartridge with any sharp objects which can permanently ...

Page 141: ... Port button to open the Enter Network Address XP and Vista or Configure Port Windows 7 dialog 6 The Printer Name or IP Address shows the current IP Address of the printer if assigned 7 Enter the current IP Address if needed 8 Click Apply or Close to close the Ports dialog Print a sample card from the driver to confirm printer and driver communication See How to Print Driver Sample Cards 9 Click O...

Page 142: ...e steps are not necessary and you can use the settings in the software to encode without printing 1 Open Printing Preferences See How to Open Printing Preferences for the steps to follow 2 On the Layout tab click the Advanced button 3 Click the Encode Only choice and choose On as the setting Skip this step if you are using ID Software 4 Click OK to save the setting and close the Advanced page and ...

Page 143: ...USER button to display Suspended on Line 1 of the LCD panel 2 Press the ENTER key to enter the menu system 3 Press the down arrow key to scroll to the Configuration menu 4 Press the ENTER key to enter the Configuration menu LCD Backlight is the first choice on the menu 5 Press ENTER to change the LCD Backlight 6 Press the down arrow key to lower the light level or press the up arrow key to increas...

Page 144: ...7 Press the Down Arrow to display Network Status on line 2 8 Press ENTER to display the Network Status menu 9 Press the Down Arrow to display IP Address on line 2 10 Press ENTER to display the IP Address Record the IP Address 11 Press ENTER to return to the Network menu Subnet Mask is displayed on line 2 12 If all you need is the IP address skip to step 18 13 Press ENTER to display the Subnet Mask...

Page 145: ...er is ready press the USER button to suspend the printer 4 Press the ENTER button to enter the menus 5 Press the down arrow to display Status on line 2 6 Press ENTER to enter the Status menu 7 Press the down arrow to display USB IP Address on line 2 8 Press ENTER to display the USB IP Address 9 Press the down arrow repeatedly to display Exit on line 2 10 Press ENTER repeatedly to exit the menu sys...

Page 146: ...input hopper b 3 Insert magnetic stripe cards with the stripe down and toward the right hand side of the input hopper 4 Close input hopper c How to Load Ribbon Load the ribbon when you install the printer and when the ribbon runs out 1 Open the printer s top cover 2 Remove the print ribbon cartridge ...

Page 147: ...ribbon cartridge 1 Remove the cleaning roller spindle from the ribbon cartridge and slide the continuous cleaning sleeve onto the spindle a 2 Snap the spindle with sleeve installed back onto the ribbon cartridge b 3 Remove the protective wrapper from the cleaning sleeve c Install Ribbon Cartridge Install the assembled print ribbon cartridge into the printer 1 Hold the print ribbon cartridge by the...

Page 148: ...n My XPS Card Printer From the Start Menu in Windows 7 or Vista From the Start Menu in Windows XP Open Preferences from My XPS Card Printer 1 Open My XPS Card Printer from the desktop icon 2 Click the Open Printers Window choice 3 On the Printers Window right click the icon for the printer to select it 4 Choose Preferences from the Pop up Menu 5 The Printing Preferences dialog opens ...

Page 149: ...ow right click the icon for the printer to select it 3 Choose Preferences from the Pop up Menu 4 The Printing Preferences dialog opens Hints Tips To save a setting click the Apply button before moving to another tab Windows discards settings that are not applied The Preferences dialog contains settings that Windows uses to manage your card design The Preferences dialog has the following tabs Layou...

Page 150: ...ut the printer The manager or installer uses it to set up the magnetic stripe option and to work with your service provider when troubleshooting problems 1 Get the printer IP Address For a network connection see How to Get the Printer Network IP Address For a USB connection see How to Get the Printer USB IP Address 2 Open the Web Browser on the PC 3 In the Address area of the browser type the foll...

Page 151: ...he menu Hints Tips The access level controls the information displayed and the changes that can be made If the Browser cannot connect to the printer make sure The printer display shows Ready Another user does not have a Print Manager session running WebUsers can use the Status menu to view Printer Status Choose Status Printer Status Card Counts Choose Status Audit Data Model versions and other inf...

Page 152: ...the Start Menu in Windows XP Hints Tips The Printer Properties dialog contains settings and values that Windows uses to communicate with and manage the printer The Printer Properties dialog has the following tabs General Ports See Printer and Driver Communication Sharing not supported Advanced Color management Security See Printer Permissions Device settings Printer Status See Printer Status Card ...

Page 153: ...pen the Printers Window 3 On the Printers Window right click the icon for the printer to select it 4 Choose Properties from the Pop up Menu 5 The printer Properties dialog opens Hints Tips Windows 7 includes a priority feature where 1 is low priority and 99 is high priority If you have multiple users or submit multiple cards at about the same time this Windows feature does not override the timing ...

Page 154: ...cess to all features of the printer and driver including messages Messages inform users when they need to change the ribbon load cards or fix problems Prevent any access to the printer by unauthorized users To Set Printer Permissions 1 Login to the PC as the Creator Owner Vista and Windows 7 or with Administrator permissions Windows XP 2 Open Printer Properties See How to Open the Printer Properti...

Page 155: ... basic ID card The card can be printed with any ribbon the printer supports The driver also includes a magnetic stripe test card available when the printer includes a magnetic stripe option The card has the same data printed on it and encoded on the magnetic stripe 1 Open Printer Properties See How to Open the Printer Properties 2 Click the Status tab 3 The Status tab shows the printer status The ...

Page 156: ...ed card The Number of Copies entry on the Printing Preferences Advanced page does not apply to the sample cards How to Print a Printer Test Card The printer includes a test card that runs without using a driver or other source of card data Use it to verify that the printer is working 1 Begin with the printer Ready The USER button shows steady green 2 Press the USER button to display Suspended on L...

Page 157: ...tically turn the card to print on both sides Simplex printers support manual duplex printing The printer prints one side of the card places the card in the card output stacker and displays a message The card must be turned and inserted into the hopper or manual feed slot to print the back of the card Using the XPS Card Printer Driver you can print on both sides of the card Use ID software or anoth...

Page 158: ...e and Flip on Long Edge settings 5 Put a card in the input hopper or single feed slot 6 Click Print to send the card to the printer 7 The printer processes the first side of the card 8 The printed card exits to the output hopper 9 The Front Panel shows Insert same card side 2 up and the User and Card lights flash 10 Pick the card up by the edges and turn it over Insert it under all cards in the in...

Page 159: ...ype the number of copies you want to print in the Number of Copies area You can print from 1 to 255 copies of the same card design 5 Click the Apply button 6 Click the OK button to close Printing Preferences 7 Send the card s to print How to Rotate the Card 1 Open Printing Preferences See How to Open Printing Preferences for the steps to follow 2 On the Layout tab click the Advanced button 3 Click...

Page 160: ...ft area the tab shows the date and time the information was retrieved from the printer 4 To get the latest information from the printer click the Ask Printer for Update button Printer Status The Icon and Printer Status line show Icon Printer Status Ready The printer is not processing a card Suspended The printer was paused or is processing a card from another PC which has an error Busy The printer...

Page 161: ...r is powering on The printer is off is shutting down or is not connected Model Model name of the printer Serial Number The serial number assigned at the factory of the printer Firmware Version The build version of the firmware currently running in the printer Icon Printer Status OK The printer has ribbon and at least 10 of the roll remains Ribbon remaining shows the estimated percentage of ribbon ...

Page 162: ...onfiguration Label for information The XPS Card Printer Driver provides the serial number on the Printer Properties Printer Status tab See How to View Printer Status for more information The printer menu system available from the front panel of the printer shows the printer serial number Unknown The ribbon is missing or is printer is not processing a card Ribbon remaining shows 0 percent Ribbon Ty...

Page 163: ...ress the ENTER key to enter the menu system 4 Press the down arrow to display Status on line 2 5 Press the ENTER key to enter the Status menu 6 Status is displayed on Line 1 and Serial Number is displayed on Line 2 7 Press the ENTER key to show the serial number 8 To print cards press the ENTER key repeatedly until Ready is displayed on Line 1 and the USER button glows green ...

Page 164: ...e Configuration menu 5 Press the ENTER key to enter the Configuration menu 6 Press the down arrow key to display Magstripe on Line 2 7 Press the ENTER key to enter the menu Coercivity is displayed on line 2 8 Press the ENTER key to enter the Coercivity menu Coercivity is displayed on line 1 and the current setting is displayed on line 2 9 Press an Arrow to display the intended coercivity 10 Press ...

Page 165: ...ences for the steps to follow 2 Click the Print Area Tab 3 For the side of the card with the non printing area click the Print and topcoat entire side of card except list and choose the area 4 For the example shown do not print the ISO 3 Track Magnetic Stripe area on the back of the card Text shown on the back is formatted with a mag stripe font and will be encoded 5 Click Apply to save the settin...

Page 166: ...n Printing Preferences 2 Click the Print Mode tab 3 Choose from the following options Always use standard resolution 300 x 300 dpi The Always use standard resolution setting is the default setting It will print all card elements at standard 300 x 300 dpi resolution Always use best possible resolution The Always use best possible resolution settings will print the card at the highest possible resol...

Page 167: ... Configuration Protocol and means that the network assigns the IP Address to the printer The printer is set to DHCP in the factory See How to Get the Printer Network IP Address if you use DHCP addressing Static IP means that the IP Address is assigned usually by your network support personnel If the IP Address is assigned then the Subnet Mask and Gateway Address are assigned also ...

Page 168: ... key to scroll to the Configuration menu 6 Press the ENTER key when Configuration appears on Line 2 7 Press the down arrow key until DHCP Static IP is displayed on Line 2 8 Press the ENTER key to enter the DHCP Static IP menu 9 Press an arrow key to scroll to display Static IP on Line 2 10 Press the ENTER key to apply the setting Configuration will be displayed on Line 1 and DCHP Static IP is disp...

Page 169: ...address byte shows three digits when it can be changed and the cursor is under the right most digit c When all four bytes are correct press the ENTER key 15 Repeat Steps 12 through 14 to enter Subnet Mask and Gateway Address information 16 Press ENTER when finished entering all address information 17 Press ENTER to Apply Restart 18 Press the USER button repeatedly to exit the menu system Ready is ...

Page 170: ...t Area For custom areas which you define use this topic The XPS Card Printer Driver recognizes escape statements to define print areas Escape statements are specific sequences of characters that mark data with a special purpose Areas defined using escapes override driver settings unless no area is defined The driver provides the following types of escape statements Block print Add topcoat Remove t...

Page 171: ...prevents print blocking on a card The escape statement can specify more than one area of the same type by placing a semicolon character between the sets of values Print Blocking A print blocking escape statement begins with PB Examples Topcoat Add Statement The topcoat add statement prints topcoat in the area defined in the statement All other areas of the card do not have topcoat All full color p...

Page 172: ...d topcoat the entire card side The application can use the string TA to override the driver preset masks and apply no topcoat to the entire card side Hints Tips Blocking typically extends 0 1 inch beyond the edges of a feature The dimensions listed include the extended blocking region Print several cards using your card design and application to verify that printing and topcoat are applied as you ...

Page 173: ...163 Blocking printing but not topcoat Non standard areas such as a preprinted logo or a signature panel More than one area on the same side of the card ...

Page 174: ...nents 4 Type the encode data text for one track The example shown uses the track Start Sentinel Data End Sentinel syntax The text for track 1 looks like this 1 Zachary Hamilton 12345 Finance Press ENTER to end a line 5 Repeat Steps 3 and 4 for each track of magnetic stripe data End each line with an ENTER keystroke Do not put data for two tracks on the same line Do not allow text to encode to wrap...

Page 175: ... same track the sequence is determined by the application Test your application with the driver to make sure the data is in the correct order Magnetic stripe data sent by the driver is always encoded on side 2 of the card Magnetic stripe data will be converted to uppercase capital letters if needed If not allowed characters are sent within the magnetic stripe data the printer displays a message Sy...

Page 176: ...he amount of space used for encoded data End each line with an ENTER keystroke Do not put data for two tracks on the same line Do not allow text to encode to wrap to another line You can use two or more lines of text for one track Each line must start and end with escape codes The driver will add append lines for the same track together Data to encode can be on side 1 front or side 2 back of the c...

Page 177: ...lines of text for the same track the sequence is determined by the application Test your application with the driver to make sure the data is in the correct order Magnetic stripe data sent by the driver is always encoded on side 2 of the card Magnetic stripe data will be converted to uppercase capital letters if needed If not allowed characters are sent within the magnetic stripe data the printer ...

Page 178: ...ew the setting If the printer is set to use DHCP Dynamic Host Configuration Protocol the IP address of the printer can change when the printer is powered off and then powered on The XPS Card Printer Driver will issue message 500 To check the IP address that the printer is using see How to Get the Printer Network IP Address If the printer IP Address changes often using Static IP addressing might pr...

Page 179: ...use harmful interference in which case the user will be required to correct the interference at their own expense Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Notice for Canada This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out in the Radio Interf...

Page 180: ...quency waves and must be used as installed and recommended by the printer manufacturer You may not modify the printer or how it is used without written permission You may not operate the printer after modifying it or its method of operation Liability Statement This product has been built to the high standards of ScreenCheck Please note and heed the WARNING and CAUTION labels that have been placed ...

Page 181: ...uit breakers and how to turn them on and off in case of emergency Know the location of fire extinguishers and how to use them ABC type extinguishers may be used on electrical fires Know local procedures for first aid and emergency assistance at the customer facility Use adequate lighting at the equipment location Maintain the recommended temperature and humidity range in the equipment area Safe hu...

Page 182: ...04 Electronic Font Open Laboratory efont All rights reserved This font is provided by WADA Laboratory the University of Tokyo and contributors AS IS and any express or implied warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose are disclaimed In no event shall the laboratory or contributors be liable for any direct indirect inciden...

Page 183: ...173 ...

Page 184: ...174 Legal Notices ...

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