Polaroid 539957-020 Rev. A, User Manual

Page: 108 / 184

98 Troubleshooting
The driver does not detect the network-connected printer
Problem Solution
The Printer Properties >
Status tab shows the
printer is not available.
Make sure you are using the same type of data
cables – USB or network – that were used when
installing the printer. You cannot switch the type of
data cables after installing.
Check the current Printer IP Address.
Update the IP Address on the Printer Properties > Ports
tab.
Message 500 appears
after you send a card
to print.
If this happens often, consider switching from DHCP
network addressing to Static IP addressing. See “How
to Set the Driver Network Port Value” for more
information.
The network is not
operating properly.
Check the network using another device and fix or
report network problems.
To check the network, print to a different (paper)
printer or check the availability of network drives.
The printer is not
connected to the
network, or the PC is
not connected to the
network.
Make sure both ends of the data cables are
connected. See “Data Cable” .
Replace defective cables if needed.