91
Chapter 10: Troubleshooting
This section describes:
•
“Tools for Troubleshooting”
•
How to locate the problem (see
“Locate the Problem”
)
•
Installation problems (see
“Fixing the Printer System”
)
•
Card appearance problems (see
“Card Appearance”
)
•
Magnetic stripe problems (see
“Magnetic Stripe ”
)
•
Driver communication problems (see
“Installation Troubleshooting”
)
•
“For Managers Only”
Tools for Troubleshooting
The tools for troubleshooting a problem are similar to the supplies and
equipment you use to print cards:
•
Cards to print, used at several stages of troubleshooting
•
Print ribbon
•
Cleaning supplies, especially printer cleaning cards and a cleaning pen
•
The XPS Card PrinterDriver, if you use it when printing cards
•
The Printer Manager, for use by managers with the guidance of your service
provider
•
Procedures to identify where a problem is occurring
Locate the Problem
When you think the printer is not working correctly, use the following procedure
to locate the source of the problem.
Summary of Contents for 539957-020 Rev. A
Page 1: ...Polaroid XPS Card Printer Installation and User Guide June 2011 Part No 539957 020 Rev A ...
Page 10: ...8 ...
Page 13: ...3 Inside a printer Printer with Duplex Option ...
Page 15: ...5 ...
Page 18: ...8 Welcome to Card Printer Information ...
Page 51: ...41 ...
Page 52: ...42 Printing Cards ...
Page 92: ...82 Printer Driver ...
Page 95: ...85 ...
Page 96: ...86 Updates Upgrades and More ...
Page 100: ...90 Removing a Printer from a Windows PC ...
Page 118: ...108 Troubleshooting ...
Page 183: ...173 ...
Page 184: ...174 Legal Notices ...