Panasonic KX-NS300, User Manual

Page: 331 / 388

Item Description
Incomplete Call Handling
for Busy Specifies how the Unified Messaging system handles a call when the
extension is busy.
1.
Click Edit .
2.
Select the setting from the following items.
More than one option can be selected.
•
Leave a Message : Allows the caller to record a message.
•
Transfer to a covering extension : Transfers the caller to a covering
extension.
•
Page the mailbox owner by intercom paging : Pages you by
intercom.
•
Transfer to operator : Transfers the caller to an operator.
•
Return to top menu : Lets the caller return to top menu and try
another extension.
•
Transfer to specified Custom Service Menu : Transfers the caller
to the specified Custom Service.
3.
Click OK to finish.
Call Transfer Anytime in
Incomplete Handling Menu Specifies whether callers can input an extension number to transfer their call
while the Automated Attendant service is playing an Incomplete Call
Handling menu.
Advanced Call Transfer Setting
Item Description
Advanced Call Transfer
Setting By combining the settings for Call Transfer and Incomplete Call Handling,
you can create call handling "scenarios" for your extension. Up to 20
scenarios can be created, and a scenario can be assigned to each absent
message in
Scenario Setting .
1.
Click Edit for creating scenarios.
2.
Select a Scenario number (1–20) from the drop-down list.
3.
Type the scenario name in the Scenario Name box.
4.
Assign the following options in each section. Click OK when finished.
Call Transfer Status
Determines how the Unified Messaging system will handle a call in the
selected scenario.
User Manual 331
3.2.1 User Programming