This PBX optionally supports a Portable Station
(PS) system. PSs can be used in the PBX
with other wired telephones.
Wireless System
You can set incoming calls to be redirected
to your mailbox to let callers leave voice
messages when you are unable to answer
the phone. You can access your mailbox to
listen to the messages when you are away from
the office as well.
Hello, this
is John Smith.
Please
leave your
message.
Built-in Unified Messaging
1.9.12 Using Your PS or S-PS in Parallel with a
Wired Telephone (Wireless XDP Parallel
Mode) (Page 211)
1.8 Using the Unified Messaging Features
(Page 138)
This PBX offers a built-in Call Centre feature
called Incoming Call Distribution (ICD) Group.
Incoming calls to an ICD Group can be queued
or redirected to a preprogrammed destination,
answered in order of priority and monitored by
a supervisor extension.
Queuing
Customers
ICD Group
Call Centre
Communication Assistant (CA)
CA Client users can connect to the PBX without
using an external server. CA Client users can
make calls by clicking in a phonebook on their
PC, as well as use many other features.
PC
(Client)
PC
(Client)
1.10 Utilising the Call Centre (Page 215)
Consult your dealer
User Manual
3
Feature Highlights
Summary of Contents for KX-NS300
Page 252: ...Table 1 Standard mode for RU UC model 252 User Manual 1 14 2 Using the Directories...
Page 253: ...Table 2 Option mode User Manual 253 1 14 2 Using the Directories...
Page 254: ...Table 2 Option mode for NE model 254 User Manual 1 14 2 Using the Directories...
Page 255: ...Table 2 Option mode for Greece User Manual 255 1 14 2 Using the Directories...
Page 256: ...Table 2 Option mode for RU UC model 256 User Manual 1 14 2 Using the Directories...
Page 266: ...266 User Manual 1 15 1 Cellular Phone Features...
Page 306: ...306 User Manual 2 2 2 Message Manager Features...
Page 350: ...350 User Manual 3 2 1 User Programming...
Page 358: ...358 User Manual 4 1 3 Supervisory Monitor ACD Control...
Page 387: ...User Manual 387 Notes...