To customise the message manager’s mailbox
1.
Log in to the Message Manager’s mailbox.
2.
3
3.
1
to change the password.
2
to accept.
4.
Enter the password, then
#
.
5.
2
to accept.
6.
Enter the desired number.
1
to change or assign the operator’s extension.
2
to accept.
3
to delete, then go to step 9.
•
Operator 1’s extension number cannot be deleted.
7.
Dial the extension number.
8.
2
to accept.
9.
Repeat steps 6–8 to assign or to delete the extension number for the Day, Night, Lunch and Break
Modes for each operator.
10.
Enter the desired number.
1
to change or assign the telephone number 1 setting.
2
to accept the current setting, then go to step 13.
11.
Dial the telephone number (
0
–
9
,
[max. 32 digits]).
•
Make sure you begin the telephone number with an outside line access number (to seize an
outside line).
12.
2
to accept.
13.
Enter the desired number.
1
to change or assign the telephone number 2 setting.
2
to accept the current setting.
14.
Dial the telephone number (
0
–
9
,
[max. 32 digits]).
15.
2
to accept.
Recording Messages
The Message Manager is responsible for recording various system messages (menus, voice labels, system
prompts, and system caller names) and is also responsible for maintaining the following:
•
Company Greetings:
A maximum of 32 company greetings for business/non-business and lunch/break hours as well as holidays
can be selected, recorded, or deleted as necessary.
•
Company Name
•
Custom Service Menus:
A maximum of 200 custom service menus can be recorded. These menus guide callers to the services
they require without the need for a human operator.
•
Voice Labels:
A maximum of 20 Mailbox Groups can be created by the System Administrator. Each list can have a voice
label.
•
System Prompts:
The Message Manager can change system prompts by recording new prompts and restoring them.
User Manual
297
2.2.2 Message Manager Features
Summary of Contents for KX-NS300
Page 252: ...Table 1 Standard mode for RU UC model 252 User Manual 1 14 2 Using the Directories...
Page 253: ...Table 2 Option mode User Manual 253 1 14 2 Using the Directories...
Page 254: ...Table 2 Option mode for NE model 254 User Manual 1 14 2 Using the Directories...
Page 255: ...Table 2 Option mode for Greece User Manual 255 1 14 2 Using the Directories...
Page 256: ...Table 2 Option mode for RU UC model 256 User Manual 1 14 2 Using the Directories...
Page 266: ...266 User Manual 1 15 1 Cellular Phone Features...
Page 306: ...306 User Manual 2 2 2 Message Manager Features...
Page 350: ...350 User Manual 3 2 1 User Programming...
Page 358: ...358 User Manual 4 1 3 Supervisory Monitor ACD Control...
Page 387: ...User Manual 387 Notes...